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AutoEQ

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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Rowel V.
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Verry quick respond would love to do busyness again.

Date of experience: August 30, 2015
justin h.
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Need to improve phone ordering
August 29, 2015

Need to improve phone ordering

Date of experience: August 28, 2015
MarcAndre D.
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Quick and simple, best price out there and free shipping... Can't argue with that!

Date of experience: August 27, 2015
Andre D.
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Great website, fast delivery and outstanding customer service.

Date of experience: August 26, 2015
Harold g.
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The accessories where all good
August 26, 2015

The accessories where all good

Date of experience: August 26, 2015
Jonathan v.
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Thank you
August 25, 2015

Thank you

Date of experience: August 25, 2015
kenneth s.
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Seems to be good so far thank you
August 25, 2015

Seems to be good so far thank you

Date of experience: August 25, 2015
David P.
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I have found that shopping with AutoEQ has been very easy. Also Danny at customer service was very helpful with my questions and concerns.fed ex was very poor service told me that they tried to deliver and no one was there to receive business was closed I called fed ex next thing I know driver showed up told me he went to wrong address but told my wife the truck broke down? No good for service but no fault at autoeq thank you

Date of experience: August 23, 2015
Joeflowin C.
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Fast checkout and delivery of item
August 22, 2015

Fast checkout and delivery of item.

Date of experience: August 22, 2015
Tim W.
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Your web site was hard to use to search out the specific item i needed.

Date of experience: August 22, 2015
Doug G.
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It's so easy to order
August 21, 2015

It's so easy to order

Date of experience: August 21, 2015
Daniel C.
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Good experience thus far
August 17, 2015

Good experience thus far. Installing today

Date of experience: August 17, 2015
Hans R.
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Well,we'll see how long it takes to get here,but so far,so good.

Date of experience: August 17, 2015
jean y.
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Easy to make choice!
August 15, 2015

Easy to make choice!

Date of experience: August 15, 2015
David L.
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The site is welldone
August 15, 2015

The site is welldone. Infos are clear. Easy to find the right product for my car.

Date of experience: August 15, 2015
Will B.
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The transaction went seamlessly
August 10, 2015

The transaction went seamlessly. I placed my order and I received my package within a week.

Date of experience: August 10, 2015
Mark H.
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Was not able to take advantage of sale on two items at same time, have to order separately which seems silly...

Date of experience: August 7, 2015
Jeff T.
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Great fit, fast delivery
August 6, 2015

Great fit, fast delivery. Very satisfied.

Date of experience: August 5, 2015
Brian X.
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Very good to deal with Thanks Brianb
August 5, 2015

Very good to deal with Thanks Brianb

Date of experience: August 5, 2015
Gary P.
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Very seemless transaction
August 2, 2015

Very seemless transaction.

Date of experience: August 2, 2015