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AutoEQ

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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Byron I.
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Great buy experience
December 5, 2015

Great buy experience

Date of experience: December 4, 2015
Dan C.
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Good service and quick delivery thank you
November 27, 2015

Good service and quick delivery thank you

Date of experience: November 26, 2015
Mike L.
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Very happy with the service
November 26, 2015

Very happy with the service

Date of experience: November 26, 2015
Angelo C.
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I'm extremely happy with my purchase and shopping experience! I tell my friends and coworkers how good it is. This definitely won't be my last order from this site.

Date of experience: November 25, 2015
Ferdinand B.
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Good navigation to the info
November 24, 2015

Good navigation to the info.

Date of experience: November 23, 2015
John S.
0 reviews
1 helpful vote
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Great!
November 18, 2015

Great! My Second order and used the blackfridaysale discount code! Nice! ThankS!

Date of experience: November 18, 2015
Dale S.
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Overall service was okay to good but my order shipped about a month late and I was only told my products were on back order when I called to see where my order was and why I hadn't received it. I called customer service several times and was always placed on hold for a minimum of 20 plus minutes which was a little frustrating but when I finally talked to a real person at customer service their service was very professional and prompt.

Date of experience: November 18, 2015
denis p.
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Tres facile de commander produit exact que j'ai commandé gros merci.

Date of experience: November 14, 2015
Gilles L.
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Great Site!
November 10, 2015

Great Site!

Fast Delivery and Great Prices! Thanks.

Date of experience: November 10, 2015
David L.
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Comment
November 9, 2015

Comment

Date of experience: November 9, 2015
Shawn B.
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Excellent delivery speed and exactly as advertised. Very nice tonneau at an unbeatable price! Highly recommended!

Date of experience: October 31, 2015
ST G.
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Great thanks
October 28, 2015

Great thanks.

Date of experience: October 27, 2015
Judi N.
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Great customer service with this purchase and my purchase in July. I had questions and had to set up an alternate delivery address because we don't get courier service where I live. It was set up and sent and I received it in 2 days. Product is excellent quality and price is great.

Date of experience: October 25, 2015
John M.
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Very good to deal with and fast shipping I will buy from them again

Date of experience: October 25, 2015
kevin K.
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Great and fast thx
October 24, 2015

Great and fast thx

Date of experience: October 24, 2015
Lorraine H.
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Quick and easy,, good product choices
October 24, 2015

Quick and easy,, good product choices

Date of experience: October 24, 2015
Stacey g.
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They are great!
October 20, 2015

They are great!

Date of experience: October 20, 2015
Norm Z.
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Good shopping experience & service
October 17, 2015

Good shopping experience & service

Date of experience: October 17, 2015
jeff m.
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Great service, quick shipping!
October 16, 2015

Great service, quick shipping!

Date of experience: October 16, 2015
Brian S.
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Great company to deal with
October 10, 2015

Great company to deal with. Product was on back order.so it took a bit of time to receive. My only issue was that it took a couple of email before I was able to determine the product was on back order. Once it was shipped.it arrived in due order. Product was complete and received in excellent condition. Thanks for the great deal.and I will be sure to shop your site again.

Date of experience: October 10, 2015