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AutoEQ Reviews Summary
The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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So far so good... Received goods in times as expected. The mounting brackets didnt fit the truck, but I think Dodge changed them from 2015 to 2016 model. Waiting to hear back from supplier on next steps to correct the mounting brackets.
Awesome service. Highly recommended
Use another carrier than Purolator,tracking poor!
Need more accessories for the escapes. You wont deliver the bull bars to my addres.
Fast and received as ordered.
Great customer service! Fast shipping, and best price!
Shipping was miscommunicated through Purolator.
They called for me to expect the shipment next day. It didn't come.
I called them, they said someone would call me back - no one did.
Had to go pick up myself at the depot.
On the product and service side, I'm very happy. Thanks.
It was really difficult to get in touch with someone (emails, voicemail, etc). Also, the installation of the product was not as easy as I was told it would be. I am a first time truck owner and needed help with installation of the Tonneau cover.
Great prices and selection
The only problem was that your site was frozen yesterday - probably too busy. It took me 2 tries to order
Good prices
Site was easily to navigate.
Prompt shipment, arrived un-damaged and as described, a good on-line shopping experience, will use again.
AutoEq is my web store for car and truck accessories.
You're the best!
Michel
Couldn't have asked for a better company to deal with. The price was the best anywhere with their sale discount code they had, even vs US prices, and shipping was incredibly fast. One item was on back order, and they communicated that to me immediately and it was shipped out as soon as stock was available which was only a few days later. The BAK Industries tonneau cover I bought fits perfect, as do the Weathertech mud flaps. Flawless transaction. Happy Customer.
I like very much the quality of the service.and the quality of products
Good Experience.No issues...GREAT EXPERIENCE...AMAZING PRICE
Quick delivery, easy ordering process - very satisfied, would recommend.
Like free shipping and the black Friday discount
Good price and in Canada
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members