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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Sakina O.
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Rules are little confusing
November 14, 2022

Overall was good experience even though little stressful
But the agent Lavender is an exceptional and excellent agent

Date of experience: November 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you Sakina, for your 4-star review! We love hearing from you! Thank you for leaving feedback for us.

Canada
1 review
0 helpful votes
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Dallas Trip
December 13, 2022

I need to change my return ticket not getting any help from the agency the Airline said I should come go back to the agency.
The agent is not answering my call.

Date of experience: November 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 203321
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Pennsylvania
1 review
0 helpful votes
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Good work! ;)
November 13, 2022

Your sale person (libra) work hard in finding a me a shorter flight ticket returning back, thank you,

Date of experience: November 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Samuel,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!

California
1 review
0 helpful votes
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Excellent
November 13, 2022

Above Target! They went above and beyond to provide best customer service.

Date of experience: November 12, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you Roshni, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.

Florida
1 review
0 helpful votes
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Review
November 13, 2022

Very easy and pleasant experience. My agent was very nice and professional.

Date of experience: November 12, 2022
New York
1 review
0 helpful votes
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Happy with him
November 13, 2022

Good person and polite and very helpful he gave me the good seat when I told him about my leg

Date of experience: November 12, 2022
Hawaii
1 review
0 helpful votes
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Happy Customer
November 13, 2022

We love our experience with asap tickets. Our agent is very kind and helpful. We highly recommend booking your flights with them.

Date of experience: November 12, 2022
Arkansas
1 review
0 helpful votes
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5 star
November 12, 2022

Professional and respectful. Helpful and provided excellent service.

Date of experience: November 12, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Milroy!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Have a wonderful day!

New Jersey
1 review
0 helpful votes
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Excellent
November 12, 2022

Mr Oleg was very professional and curtious. Provided so detail and so many options too choose from. Never rush me or pressured me to book instead he told me to take my time and then tell me. WOW. It was great experience.
Definitely in future I will call him
Thank you so much Mr Oleg

Date of experience: November 11, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hi Hasmukh,
Thank you so much for your 5-star review! We will share this with Oleg, to let him know to keep up the amazing work.

Canada
1 review
1 helpful vote
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Very Bad Experience
December 12, 2022

I was charged 60$ more than the actual price on the website and I was not informed that my itinerary has only one checked in baggage (1 x 23 kgs). Also, they try to make you pay 10% of the ticket price, if you opt for it or you don't, you get the same customer service. I will never book a ticket with them again.

Date of experience: November 11, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 202821
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Florida
1 review
0 helpful votes
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Review
November 11, 2022

Lengthy and detailed, but very satisfactory. Both representatives were very patient and provided prompt answers and results.

Date of experience: November 11, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much for this great 5-star review Sandra. We really appreciate your business and helping to share the word about us!

New York
1 review
0 helpful votes
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Great job
November 11, 2022

Paxon managed to get me a business class seat after the flights business class appeared to sell out. Did it for a great price.

Date of experience: November 11, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Alana,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

California
1 review
0 helpful votes
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I booked a ticket through their agent and I was told to buy travel care which will cover processing as well as any penalty and only fair difference I've to pay in case I need to change the dates.So I bought the ticket and paid for Travel care with extra 10% of ticket cost. Now I've to change my dates and they are asking me to pay penalty, so its a total lie and sales gimmick they are running to fool the customer. Infact they provide option to pay the fee through their website link and if you also force to pay some money to sales rep on their service, there is no option to avoid that payment. SInce 3-4 days I've sent so many emails, watsapp messages and calls but they are adamant on penalty fee and also fair difference if we compare with otherairline is almost less than previous ticket fare but still asking to pay extra $80 as fair difference and reason explained is that their system shows higher price even though on other travel site same date, flight has less value ticket. So overall I had really bad and frustrating exp with ASAP ticket company. So be aware guys!

Date of experience: November 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 202819
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

California
1 review
0 helpful votes
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Booking experience
November 11, 2022

We've been dealing with ASAP because of staff members who make customers feel special and seeking the best deals esp. Xylo and Enoch and also Baltazar. Thank you

Date of experience: November 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

We are incredibly grateful that you took the time out to leave us a 5-Star review Amante - it is much appreciated!

California
1 review
1 helpful vote
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Bad company bad staff bad service
December 11, 2022

I don't recommend this company to anyone I don't want others to fall in the trap as I did missy company after they get your money u can't do anything regarding ur ticket unless u let the main airline took over them and do the changes u want off course u have to pay them too

Date of experience: November 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 202817
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Canada
1 review
0 helpful votes
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Highly Recommended
November 10, 2022

Misty. Is very approachable and friendly. I can recommend her to my friends. Very articulate she knows all what you want to ask very responsive to all your questions.

Date of experience: November 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Greetings Rachel,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

California
1 review
0 helpful votes
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Deligent
November 10, 2022

Pandora was courteous n know how to answer my question. She did help me booked a flight that can be complicated because of dates. She did a good job.

Date of experience: November 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Amelie,
We really appreciate you taking the time to share your rating with us. We look forward to assisting you again soon.

Arizona
1 review
0 helpful votes
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Flying to Egypt
November 10, 2022

Masters was very helpful and I think we got a fair price. He was patient with us too

Date of experience: November 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review Denise. Your feedback helps us to improve service for everyone!

Canada
1 review
0 helpful votes
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Excellent job
November 10, 2022

I am very satisfied with the assistance I got from the agent, very happy!

Date of experience: November 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

We are incredibly grateful that you took the time out to leave us a 5-Star review Evelyn. We will do our best to keep up the good work!

Ohio
1 review
0 helpful votes
Follow NoreenW D.
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Problem solved
November 10, 2022

The ASAP agent I worked with was easy to work with and solved my problem. She gave me additional information to help me in case any of my flights were delayed or canceled.

Date of experience: November 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much for this 5-star review Noreen. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.