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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Victor P.
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Outstanding!
November 16, 2022

Flawless experience, very satisfying. Will do it again.

Date of experience: November 16, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Victor,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing us.

New York
1 review
0 helpful votes
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Dominic is the best person
November 16, 2022

His people skills is on point. He should be a manager

Date of experience: November 16, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.

Canada
1 review
0 helpful votes
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Varsha
November 16, 2022

Varsha gave us terrific customer service and helped us till the last step.
Keep it up!

Date of experience: November 16, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Romi!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Varsha will definitely be happy to know about your appreciation.
Have a wonderful day!

Pennsylvania
1 review
0 helpful votes
Follow Lukasz Q.
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I am happy
November 15, 2022

My agent was very patience. Few days waslooking for my best flights and fare fee

Date of experience: November 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Likasz,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing ASAP.

Arizona
1 review
0 helpful votes
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Great!
November 15, 2022

My agent was kind and patient. Willing to check out many options to get me the best price, thank you!

Date of experience: November 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Renea,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!

California
1 review
0 helpful votes
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Review
November 15, 2022

The representative was detailed to choices to choose from. I even recommended my friend

Date of experience: November 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Janefrances,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing ITN.

Canada
1 review
0 helpful votes
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Awesome Thus sales agent knows what they are doing Conchita my sale agent from Cebu is awesome she's knows her stuff fluent in English smart Lady quick response

Date of experience: November 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Eliseo!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Conchita will definitely be happy to know about your appreciation.
Have a wonderful day!

Ohio
2 reviews
0 helpful votes
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Good service!
November 15, 2022

I worked with Keegan D. And he was very patient in trying to find all my request,at the end he found me a return flight to the phils that i'm happy with. It remains to be seen yet my trip is march 2023 yet.

Date of experience: November 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Mariagloria,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing ASAP.

California
1 review
0 helpful votes
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I specifically requested my return date from Sydney to be April 2nd since I had important business to take care of. Firstly my flight was booked to return from Auckland and not Sydney as clearly requested. When attempting to correct this error, there were no return seats available unless I was prepared to pay $1200 for the change.This is more than the price I paid. Anyway without my approval or consent my return date was changed to March 30th. My cruise is ending on March 28th & I might not have sufficient tine to find my business. Except for this blunder, the agent was courteous, helpful and polite. Had it not been fir this gross error, I would've rated him 5 stars.

Date of experience: November 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 204119
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Maryland
1 review
0 helpful votes
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Still waiting for my Ticket to be corrected
December 15, 2022

My agent Apple was very patient, professional and thorough in trying to find the best price to fit my itinerary.
She assured me the price was not basic economy but economy. However unfortunately after I paid for the ticket I received an email from United Airlines stating that what my agent booked for me was basic economy and letting me know the disadvantages and if I wanted to upgrade.
Obviously I was very disappointed and surprised.
I emailed my agent and waiting for her to clarify and correct the matter. I am hoping she will resolve this matter ASAP especially since the name of the company is asaptickets.
I still have not received a response by email I just called and
Hopefully I can upgrade my rating from a 3 to a 5.
Update: Iam now downgrading my experience from 3 to 2 stars
It's 7pm I still have not received a response to my email 1am this morning. I just called the direct number my agent gave me to reach her no answer left a message. I spoke with the supervisor Huxley 3 days ago who thought basic economy was the same as economy and told me to call the airlines. I called United and they clarified that was not true the supervisor told me that my agent Apple would call me when she came back to work Friday which is today still no call from my Agent. Iam very disappointed and unsatisfied with ASAPtickets so far they are not conducting their business in harmony with their name.

Date of experience: November 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 204117
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Kentucky
1 review
0 helpful votes
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Easy.thoroughfare
November 15, 2022

All 3 agents I encountered were easy to talk to despite accents.
All three tried to accommodate my concerns and solved it.
All three were polite, courteous and patient.

Date of experience: November 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Estrellita,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!

California
1 review
0 helpful votes
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Superb Customer Service
November 15, 2022

Alveo is the best. He made me so happy. He had all the good qualities of an excellent associate in your team.He is an asset of your company & needs to be recognized due to his superb performance.

Date of experience: November 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Fernando!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Alveo will definitely be happy to know about your appreciation.
Have a wonderful day!

Canada
1 review
0 helpful votes
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Experience
November 15, 2022

I Had good experience, I was assist all the way through all the steps and now waiting to get the confirmation of getting the tickets

Date of experience: November 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Albert,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!

California
1 review
0 helpful votes
Follow Bambi Grace C.
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Had a great Agent name Sheila and she was very helpful and professional.!Thank you

Date of experience: November 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Bambi,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing ITN.

Canada
1 review
0 helpful votes
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Excellent experience with Eddy z
November 14, 2022

I had a very good experience with Eddy booking my ticket. He was very professional and patient with me. Unfortunately, I canceled my ticket because I am having a surgery just before my travels and can't afford to spend too many hours of layover time.

Date of experience: November 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Christina!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Eddy will definitely be happy to know about your appreciation.
Have a wonderful day!

Canada
1 review
0 helpful votes
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Excellent
November 14, 2022

Very satisfied of the service that i experience. My agent is very helpful.

Date of experience: November 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Marivic,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing ITN.

Missouri
1 review
0 helpful votes
Follow Kenneth J. D.
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Confirmation # Q018LX: Korean Air Lines Flight # 34XHFO, TicketNumbers; ************** and **************; my husband; Kenneth J Carter; l would appreciate you're responding to the note very much 11/14/23; today! Help us! *******371! Kenneth s phone number: *******270

Date of experience: November 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you Kenneth, for your 4-star review! We love hearing from you! Thank you for leaving feedback for us.

Georgia
1 review
0 helpful votes
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Good
November 14, 2022

Good and professional experience I don't have anything else to say

Date of experience: November 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Milagros,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!

Pennsylvania
1 review
0 helpful votes
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Excellent
November 14, 2022

Sweet and short. Babar is very helpful. Ticket price is also good.

Date of experience: November 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Ketan,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing ITN

California
1 review
0 helpful votes
Follow Valerie L.
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Cessna is an excellent travel service agent. She has a great combination of patience and persistence. She actively listens very well and is fast. I will be booking travel with her again.

Date of experience: November 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Valerie,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!