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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Minnesota
2 reviews
0 helpful votes
Follow Scott V.
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Smart well spoken gal that did well and answered all my questions..

Date of experience: November 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Mitchell,

Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Virginia
1 review
0 helpful votes
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Very helpful
November 21, 2022

Very helpful in making vacation arrangements. The sales person was very polite.

Date of experience: November 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Ronald,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

California
1 review
0 helpful votes
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La peor experiencia posible
December 21, 2022

Todo empezo muy bien con el agente, pero despues se volvio una verdadera pesadilla, vuelos que no pedi, me pusieron de main cabin a basic solo porque si, horarios que no queria aun habiendo explicado al agente mi situacion, total termine cancelando todo y lo unico positivo es que me devolvieron el dinero en el tiempo establecido y el agente siempre fue amable hasta que cancele, me ignoro por completo despues de eso, pero bueno esa fue mi experiencia.

Date of experience: November 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Estimado cliente,

Gracias por contactarnos.
Lamentamos que haya tenido una mala experiencia. Nuestro objetivo es brindar la más alta calidad de servicio a todos nuestros clientes, por lo que nos encantaría saber más sobre lo que motivó sus comentarios. Por lo tanto, pronto será contactado por nuestros representantes.
A su denuncia se le asigna un ID especial: 204497
Tiene la posibilidad de comunicarse con nosotros en cualquier momento enviando un correo electrónico con esta identificación a [email protected]

Gracias de antemano.

Canada
1 review
0 helpful votes
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Excellent Service
November 21, 2022

Thank you is not enough for CS Shawty he always help me to get what I need as my request.
His service is second to none.
Even his breaktime is using to wait for me so that he can assist me ASAP.
Well done Shawty keep up your good working habit.
For sure I will recommend you 100% to all my family and friends. CHEERS

Date of experience: November 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Evelyn,

Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

Texas
1 review
0 helpful votes
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Satisfactory
November 20, 2022

Excellent service. Big kudos to Taribo. He was patient, his explanations were direct and true, consistently reaching out, and very flexible. Thank you!

Date of experience: November 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Kennedy,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Washington
1 review
0 helpful votes
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Perfect and excellent at all
November 20, 2022

He, Grover is very patience even i have a hearing problem, understanding about how i value my budget money for my ticket and has a good attitude in talking and listening to my needs about my travel. I can ask for more, he is an asset to your company and i know he will attract more clients in the future..

Date of experience: November 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear George,

Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

Pennsylvania
1 review
0 helpful votes
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Exceptional service
November 20, 2022

I had exceptional service from Malipayon. She helped me find excellent ticket deal for me, which k could not have done on my own. Thank you!

Date of experience: November 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Cecilia,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Washington
1 review
0 helpful votes
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Great customer service.
November 20, 2022

The customer service representatives were great at dealing with my concerns.

Date of experience: November 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear George,

Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

Canada
1 review
0 helpful votes
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Excellent customer service
November 20, 2022

Excellent customer service.
My trip would not have been possible without the assistance of the experienced and affable agent Virrea, who helped me find the best connection and price for my ticket.

Date of experience: November 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Zufan,

Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Florida
1 review
0 helpful votes
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Great customer service
November 19, 2022

I spent a lot of time looking online for plane tickets for Philippines but I gave up and called Asap which I have done in the past also,and they always find me a good ticket without so much spending time at the airport. I love Asap and will do again in the future (sherif is awesome he's patience with me because my iPad happen to be acting up at the time but he stick with me patiently

Date of experience: November 18, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Rowena,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Florida
1 review
0 helpful votes
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Great
November 19, 2022

Akshay work hard for getting business for the company. He always call back and make sure the customer is happy

Date of experience: November 18, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Thomas,

Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

California
1 review
0 helpful votes
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Trip to PI with ASAP tickets
November 19, 2022

As always, excellent customer service! Met my expectations! Job well done!

Date of experience: November 18, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Maria,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

Washington
1 review
0 helpful votes
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Dealing with ASAP travel agent.
November 19, 2022

Hero is awesome!
Helped me all throughout the whole process!
Plane tickets from the Seattle,USA to Cebu Philippines with my 3 sisters.
Thank you, Hero!

Date of experience: November 18, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Sonia,

Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

Canada
1 review
0 helpful votes
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Very persuasive agent
November 18, 2022

I still think the price is too high since I did not get a senior discount at all and no vouchers

Date of experience: November 18, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Vivian,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

Iowa
2 reviews
0 helpful votes
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Very pleasant to work with
November 18, 2022

Worked with a gentleman, who took the time to visit and wasn't all business, very pleasant to talk to and assisted me with all the arrangements that were needed. He made it more comfortable to work with him and not some person who was all business.

Date of experience: November 18, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hi Eileen! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

Massachusetts
1 review
0 helpful votes
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I book a flight ticket and the agent pick the wrong date on purpose when he email the ticket I notice the date was wrong I called him on the same day he said he will change. After that I keeping calling him no answer the phone. And I email him he say he is working on it, after he was trying to charging me 400 dollar to fix the date which he $#*! up on purpose and also he charged me 109 dollar for flight protection. Flight protection waste of money dint do me any good. The agent name is Kingsley please don't book any flight ticket with Asap it's a scammer and they took my money

Date of experience: November 18, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 204121
Unfortunately we were not able to locate your booking with us with the provided information. Please e-mail us with the provided ID number at [email protected],
So we could provide you with the needful assistance.

Thank you in advance.

India
1 review
0 helpful votes
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Excellent ticketing expert
November 18, 2022

Hansel guided very well and i can choose one of the best airline and carrier at Good rate.
Very humble and and attentive Customer service.

Date of experience: November 17, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks Nagesh! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team receives your feedback and especially Hansel – they’ll be thrilled to hear your kind words.

New Mexico
1 review
0 helpful votes
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Epitome was very knowledgeable and helpful. I appreciated her willingness to help me sort things out.

Date of experience: November 17, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks Maria! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team receives your feedback and especially Epitome – they’ll be thrilled to hear your kind words.

California
1 review
0 helpful votes
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Amazing experience with Fernando! He's simply the best. Highly recommend 10/10.

Date of experience: November 17, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Karthik, it’s great to hear that you had a positive experience with us. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

California
1 review
0 helpful votes
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Last minute
November 16, 2022

Marcus was very professional, helpful and efficient.

Date of experience: November 16, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Ro!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Marcus will definitely be happy to know about your appreciation.
Have a wonderful day!