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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Love the site! It's my go to whenever I'm looking for parts!
Purchasing experience was great, customer support or technical support from AmericanMuscle leaves a lot to be desired.
Easy installation didn't take long at all no tuning required as well
The item I wanted to buy was out of stock for a while. American Muscle notified me when it was available and I ordered the item. I've been upgrading my 2005 mustang with the help from American Muscle since 2011.
Ordering was easy, installation was slightly difficult due to the fact that the bumper needs to be taken off.
I was ordering a 'Door Pull' & mistakenly ordered 'door pull trim', I have already returned the product and am awaiting confirmation and store credit.
Thank you for reaching out in regards to your door pull trim.
I noticed that you've already engaged with one of our customer service representatives regarding this matter.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.
Amy
100% happy with my purchase I will definitely shop here again in the future
I ordered the TRO Coil Packs And they have my Zl1 running even stronger I love the performance that it added thank you guys so much Customer for life🤙🏾
Great company, customer service is top notch. Package received in an appropriate timeframe.
I made 2 purchases the umbra smoked taillights, which are amazing looking and well fit. But I also purchased the centa v2 diffuser in matte black, they are absolute junk, hundreds of dollars for pieces of plastic, with junk hardware. Needed to assemble and with the cheap matte coating, even the finger prints won't come. It did not fit well, and does not mount well to my vehicle but since I've assembled and drilled. I am stuck with plastic that will eventually break my stock diffuser or dissolve down the road...avoid.
I am very sorry to hear about your experience with your Centa VR2 Rear Diffuser.
Please feel free to reach out if you would like to discuss your feedback or if you have any questions.
I would be happy to help.
Amy
EXT 1257
Great! I do wish I could search for convertible specific body parts (such as spoilers) but no big deal
Came faster than originally said. Box had a bit of damage but nothing to serious.
Great website. Full of great products. Love the product overview videos. The installation videos are outstanding. Wide variety of products and prices. And of course... the military discount.
It was a great experience with the phone call from the Sales Associate. He did follow-up promptly to see if I had any other concerns or questions with his quote. I did compare the pricing on Amazon.ca but decided to buy from American Muscle because there was only a $3.00 difference.
I DON'T KNOW WHAT YOU GUYS WERE TRYING TO DO BUT YOUR OLD web SITE WAS VERY EASY TO USE and the new one is horrible.
I am very sorry to hear how you feel about our website.
Your concerns are important to us.
I would be happy to discuss your experience with you.
Please reach out to me directly at EXT 1257.
Thank you.
Amy
Overall they are good just need to adjust them after installing
Easy and very easy to find what I was looking for. Always have a great variety of items for all kinds of Ford Mustang's. In addition, always have competitive pricing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience with us.
We do offer free shipping on orders over $119!
If you have any questions or of you would like to discuss your feedback,
Please let me know. I would be happy to speak with you about it.
Amy
EXT 1257