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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,309 reviews

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New York
1 review
0 helpful votes
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Simple
February 20, 2024

It was extremely simple after I spoke to one of your texts on the phone.

Date of experience: February 19, 2024
Texas
1 review
0 helpful votes
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Good
February 19, 2024

Good job getting my stuff to me. I plan on being a loyal customer

Date of experience: February 19, 2024
Florida
1 review
0 helpful votes
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Best place to get products from
February 19, 2024

Good and very fast shipping everything came in brand new no problems or anything

Date of experience: February 19, 2024
Minnesota
1 review
0 helpful votes
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Good
February 19, 2024

Easy navigation of the website the entire time and when I got to checkout it was pretty straight forward.

Date of experience: February 19, 2024
California
1 review
0 helpful votes
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Got package earlier than expected
February 17, 2024

They shipped my package out fast and i got it earlier than expected! The box was in rough condition but everything inside was well packed so nothing got damaged. Overall great experience!

Date of experience: February 17, 2024
Louisiana
1 review
0 helpful votes
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Clean as as a whistle, installed!
February 17, 2024
Updated review

Fast service, and I hope to have the newest magazine for my mustang in my mailbox! Keep up the good work!

Date of experience: February 16, 2024

It took only 30 seconds to order
February 11, 2024
Previous review

It took only 30 seconds to order.

Date of experience: February 11, 2024
New Jersey
1 review
0 helpful votes
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SN95 door locks
February 16, 2024

As described would definitely recommend in the near future

Date of experience: February 16, 2024
Washington
1 review
0 helpful votes
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Great Service!
February 16, 2024

I saw some parts on sale that really caught my attention, but I was not 100% sure they were compatible with my car. I used the chat feature on the website, that quickly led to one of their sales reps calling me directly to ensure what I was getting was not only correct, but the best price possible even showing me (and applying for me) coupons to help me save even more money, then processing my order for me over the phone.

Thank you that was hands down one of the easiest online orders I have ever done.

Date of experience: February 16, 2024
Indiana
1 review
0 helpful votes
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Mustang parts
February 15, 2024

Always great service Always get my parts when promised and paying with affirm is great.

Date of experience: February 15, 2024
Florida
1 review
0 helpful votes
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Great selection, best prices out of any Mustang mods site. The chat is very helpful.

Date of experience: February 15, 2024
Massachusetts
1 review
0 helpful votes
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Product-Service-Expertise!
February 15, 2024

I had a number of questions regarding fit and finish on a diffuser for my 2010 Camaro. Arthur took service and expertise to a high level. Not only did he quickly research and find the answers to my questions, but he also provided videos and manufacturer's site information! Making the decision to purchase with confidence was a no-brainer! Many thanks to Arthur and AM!

Date of experience: February 15, 2024
Illinois
1 review
0 helpful votes
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Good spoiler
February 15, 2024

I ordered the gloss black gt 350 style spoiler. Had no company name in the description. Had a couple spots where paint wasn't the best, but touched up with gloss black auto/detail paint. The 3M that comes with it is not great, but had four screws to help with securing spoiler.

Date of experience: February 15, 2024
Georgia
1 review
0 helpful votes
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Support is super helpful!
February 14, 2024
Updated review

I was having some issues with the website on my end and service quickly put all my info in manually to make sure my tune was put together in time. American muscle has never failed me

Date of experience: February 14, 2024

Good price, decent shipping
January 1, 2024
Previous review

Good priced item and shipping wasn't too bad, got my stuff around the beginning of the quoted days

Date of experience: January 1, 2024
Florida
1 review
0 helpful votes
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Fast and Easy
February 14, 2024

I've owned two S550s and have ordered numerous parts through American muscle over the years, every shopping experience online has been super easy, and the shipping is super fast. Sometimes it's free depending on the item size. Inventory is usually up to par and prices are relatively competitive

Date of experience: February 14, 2024
Nevada
2 reviews
0 helpful votes
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Upgrades
February 14, 2024
Updated review

Right parts at the right price. Quick shipping and assist in acquiring the parts needed for my upgrades

Date of experience: February 14, 2024

Excellent experience
December 31, 2023
Previous review

Excellent experience

Date of experience: December 30, 2023
Arizona
2 reviews
0 helpful votes
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Fast n easy
February 14, 2024

Started looking at the clearance stuff and found some amazing deals. Buying was easy and the shipping was in less time than expected

Date of experience: February 14, 2024
Oklahoma
1 review
0 helpful votes
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Thank you!
February 14, 2024

My parts where delivered quickly and in perfect condition! Thank you again!

Date of experience: February 14, 2024
Indiana
1 review
0 helpful votes
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Got injectors faster than expected. Easy install..

Date of experience: February 12, 2024
New York
1 review
0 helpful votes
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Love the site! It's my go to whenever I'm looking for parts!

Date of experience: February 12, 2024
Florida
1 review
0 helpful votes
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Mustang GT 2006 COP
February 12, 2024

Purchasing experience was great, customer support or technical support from AmericanMuscle leaves a lot to be desired.

Date of experience: February 12, 2024