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WomanWithin has a rating of 1.7 stars from 786 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WomanWithin most frequently mention customer service, credit card and return policy. WomanWithin ranks 1918th among Women's Clothing sites.
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I've ordered a few things from their website over the years, and have returned most of it. I think I've finally learned not to order from them anymore. Their merchandise quality is mediocre at best, and overpriced at that, IMO. I agree with others as to their shipping and return fees being quite ridiculous. I'll give Woman Within a hard pass from now on.
I bought a top as a Christmas gift for $35.91 I noticed today that they added a verification charge of $35.89. I also noticed that shipping costs as much as my order & if I wanted it by Christmas it costs way more than my item. I called their customer support to ask why that charge was there. They said it's for verification & will be reversed after 7 business days from when it was shipped yesterday my receipt says 72 hours not 7 business days thats a false statement & I will report it to the BBB unless something is done. This is Christmas & New Years 7 business days the earliest is the 29th but more than likely it will be January 2nd before I get my money back that they could have charged a dollar for like every other reputable company does. It's a debit card I used there is no need for verification just charge us & don't ship till the charge goes through which also takes forever. I ordered on the 15th the charge just showed processing in my bank today the 20th & verification charge showed yesterday the 19th. I called customer support no help at all & no apology. I asked for a manager & was told they were with another customer they only have 1 manager. Don't order from a company that tells you lies. I have an email that says 72 hours. Also don't order from somewhere that charges so much for verification when it's not needed anymore with today's technology. I want my verification money back now.
Purchased 2 pair of jeans. Ordered my normal size. Both pairs had the size I ordered on them, but were WAY to BIG. I returned the jeans. WomanWithin charged 17$ for sending me the jeans, which I knew the charge when ordered. However, on the return, they deducted 11$ from my refund to cover return shipping. So, in short, cost 28$ to try on 2 pair of jeans.
It is almost impossible to get the correct prices online, even if you order from a catalog you received the same day you order. I have seen prices change in only a few minutes trying to order online. I'd advise calling and tell exactly what you see in your catalog and online. What a shame!
Hello Patricia. To order from the catalog, please visit our website and click on "Catalog" at the top of the page. Then, fill out the form with the item number (including dashes) and the catalog price should appear. If you don't see the catalog price, please call the number on the catalog to place your order over the phone.
Like their t-shirts. I've bought oversized to wear around the house and smaller to wear outdoors. Also, like that they have 3/4 sleeves and various lengths; but still are light enough not to cook in summer. They have a wide range of colors. Decent quality.
I first bought several from Amazon back in 2018 for $13. Now they are $25, although currently selling for 50% off for the holidays (on their site only, not Amazon).
Here's the problem: Their shipping policy is ridiculous. No free shipping offered for any price (No! Instead they charge a percentage of the total order! Who does that?).
They charge per item. Basically at 50% off $12.99), if I bought 3 t-shirts, at $8 shipping for the first item, they would add an additional $4 for each item thereafter, so buying 3 items would be the cost of another T-shirt!
I sold and shipped items online and know for a fact that shipping UPS doesn't cost that much and certain the weight of one more t shirt doesn't warrant adding another $4 to $8 in standard shipping and then another $4 for each item.
I had free shipping 2 Christmases ago so bought from them. I just won't pay inflated shipping costs. I'd buy a ton of their stuff if I didn't see the shipping going up up up as I add items to my cart. Huge turn off.
They are making a profit off shipping costs!
I signed into my account and they had no record of my orders. Let's see if now they offer me a discount for the holidays to offset their ridiculous shipping policy. I might buy again. They claim to be in the US, so why the ridiculous shipping costs?
Makes you wonder about their other practices. My first order was through Amazon, the second through the site and only because the shipping offered was actually free from a catalog they sent. Went to buy from them today, hoping their shipping policy had changed, saw the cost would be 50% for just one T-shirt and abandoned my cart.
I wonder how many customers they lose because of the overpriced, inflated shipping costs?
I have done.business with them for years and have been happy. They have really changed over the years and the quality of the clothing has really deteriorated. The size I have ordered for years no longer fits. And….this e-card. If I want an exchange or a refund I DON'T want it back in their e-card. The headache of doing business with you is just not worth it.
When you order you pay a shipment fee. Then if you want to return you pay a shipment fee again. And you must go to a return store to return. Cannot mail from your house. Plus it takes forever to receive it. Then the order was the wrong product. DONE
They are really slick with all their fees. Avoid this card at all costs! The products are sub-par with many items. Sizing is not true. Then you will also get charged for a return unless you do credit back with them.
From very high shipping costs to being charged up front for items on waitlist for months - they are beyond unscrupulous
Womanwithin artificially lowers the prices of the merchandise and then adds their overhead costs to the shipping and handling fees. I was going to order 3 pieces of clothing totally $82, and then I got to shipping and the lowest charge for standard shipping was $21! 25% of my order total. I abandoned my cart. I found it just disgusting. Judging by the other reviews, I'm not alone.
I placed one order in April of 2022 and just found out they've been charging my credit through September 2023 $16.95 for a rewards program I NEVER signed up for. I didn't even like the ONE order I placed and returned it. This is fraud. Don't ever buy from this company unless you want bogus monthly charges on your credit card they won't refund.
I disputed this within a month of not receiving my product. They had drawn out the dispute by going back and forth with me to the point that I can't get recourse anywhere else. They insisted i signed for something and when i asked for them to show me, after several requests, they said it was still at FedEx. They sent invalid tracking numbers for FedEx. When I told them they said it was nothing they could do. They would not respond to BBB when i filed complaint.
I purchased two boots from June + Vie, a brand within the WomanWithin company, the Whitley & Azalia wide calf boots. They felt plastic, with fake heels, stiff uncomfortable "leather" and zippers that were glued on. It was shocking how awful they were given how beautiful they appeared online. Perhaps June + Vie should spend their customers' money on their production quality versus photo shoots. Such poor quality at this price point is criminal. I would not take them even if the company was giving them away for free. Also, I submitted a review on the website eight months ago that was never posted, suspect.
I placed an order on 9/21. I needed the article no later than 9/28. I paid extra for express shipping. Today is 9/28 and the item has not been shipped. The only thing I have is a tracking number and when I look up that number is states the label was created and nothing is in their system yet. I have contacted them several times and they insist the item was shipped. They are nothing more than a scam! NEVER ORDER FROM THIS SITE!
Hello Cathy. We would like to apologize for your recent experience with Woman Within. Please send us an email to [email protected] with your full name, order number, email, and your billing zip code. We will be glad to further assist you.
Sincerely
Woman Within Customer Service
I ordered 10 t-shirts for $4.99 each on May 19,2023. Plus shipping and tax, the total was $69.29. I received 2 shirts in May, 6 shirts at the end of June, 2 on 9/5 and the last on 9/18. I was charged $86.36. After a call to customer service, they offered a gift card refund. I told them to credit it back to my card (not their's). It has finally gone through. Overall the quality was good but the backorder and overcharge have me convinced to never shop here again.
Michael Hamblin 1809 Selkirk Road Forest hill MD *******.Your bait and switch tactics are frustrating.
Hello Michael, we would like to apologize for your recent experience with Woman Within. Per request, we have removed your address from our mailing list. Please allow 60 days for all catalogs to stop as some are preprinted in advance. We appreciate your patience with us.
Thank you
Woman Within Customer Service
I purchase 5 pairs of PAJAMAS, they itched me to no end. I really don't want to purchase anything from Woman Within. This use to be a good place to shop. Not to mention they NEVER SENT me a bill, change payment date and charge me a late fee. I wouldn't care if this store shut down. I thought the PJ's were 100% cotton, please they feel like steel wool pads. I am done with this company.
We received an incomplete order that was also the wrong order. We were told before we could receive our missing items, we would have to ship those wrong items back at our expense, PLUS pay a $10.99 restocking fee, before they would send us the correct order. I would not even call the woman we delt with IN NO WAY, by her attitude a customer service rep, and should be removed.
Hello Victor. We would like to apologize for your recent experience with Woman Within. Please send us an email to [email protected] with your full name, order number, email, and your billing zip code. We will be glad to further assist you.
Sincerely
Woman Within Customer Service
Because we are going on a trip next month I decided to order some things from this site. It's going on 3 weeks now and I have not received anything! I have ordered things in the past and ended up sending them all back due to quality issues. The shipping charges are excessive, I think, and as other reviews have stated there is no relief if you spend a certain amount. It's just what they charge and you have to pay it. I'm hoping the items I ordered won't be junk that I will have to return at a loss. I swore I would never order from this site again but as another review pointed out plus size clothing is hard to find. Never again.
Hello Cindy. We would like to apologize for your recent experience with Woman Within. Please send us an email to [email protected] with your full name, order number, email, and your billing zip code. We will be glad to further assist you.
Sincerely
Woman Within Customer Service
Bootcut stretch denim jean size 26T. Catalog shows them at 26.99 and if you order a certain amount you get some free luggage. I don't need luggage so I tried their website and found the same exact jean on clearance for 13.49. GREAT. I put several pair in my cart BUT when I go to check out, suddenly each pair is 37.19?
I called. WOW. A truly STUPID person I got on the phone. Must have killed a half hour trying to explain this. She barely understood English, kept asking me for some number on the catalog, yellow box number? WTH is that? I said forget the catalog, on YOUR WEBSITE the jean is on clearance. She asks for an item number, well there is NO SUCH NUMBER TO BE FOUND. She looked it up by title and I guess found it, Told her my size at least ten times. Finally she comes back and it seems NOTHING in my size is available? NOT ONE COLOR? Out of 12 possible choices? Chocolate shows up on MY end as "Order soon only 4 left in stock." (See screenshot) Nope, she is not about to sell me ANY at 13.49. AND THAT MAKES THIS A FRAUD! I asked if I could talk to a manager and she tells me "I'm the only one here." I COULD HEAR people in the background asking for item numbers, sizes and so on. CLEARLY this dim wit is a liar.
Repeat customer here they are about to lose forever.
Oh one last thing. I found a complaint board supposedly connected with them. Wrote all this down, and they even have a "desired outcome" section. I said sell me the jeans at the price posted. OR lose me for good. But when I try to submit I get some lame thing to share on social media.
I DO NOT DO FACEBOOK, GOOGLE, OR TWITTER. And can't even submit unless I pick one. Then I look up where that board actually is? Latvia? Yea waste of time on that too.
Answer: I don't know about charging for each item but you are always charged a shipping fee for returns even if the mistake is their fault.
Answer: Hello Susan, please contact Comenity Bank. They will be happy to assist you. You may call toll free at 1-888-252-5484.
Answer: Get your financial institution involved. Something is wrong with Woman Within.
Woman Within has plus size clothing in size 12w-44w. Colorful, comfortable basics at low prices for plus size women.


Hello Katherine, we would like to apologize for your recent experience with Woman Within. All pending transactions will drop off within 3-5 business days (depending on your bank). Should you need any assistance, please send us an email to [email protected] with your full name, order number, email, and your billing zip code. We will be glad to further assist you.
Sincerely
Alexis
Woman Within Customer Service