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VampireFreaksReviews 12,355

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,084
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

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Alaska
1 review
0 helpful votes
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My item arrived in a timely fashion and is good quality. I'm in Alaska so I always plan on anything I order arriving much later than whatever business I'm buying from predicts he arrival to be, but this was fast.

Date of experience: February 17, 2026
California
1 review
0 helpful votes
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Products arrive in a timely manner, thoughtfully packaged. Once i needed an exchange and they made it so easy for me to do so.

Date of experience: February 16, 2026
Texas
1 review
0 helpful votes
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I really hit the jackpot with all cool stuff I found. This site has so much in my style. I even had a few free gifts inside with my order. Thanks so much Vampire Freaks!

Date of experience: February 14, 2026
Texas
1 review
0 helpful votes
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I had a good experience with this site and I would shop again. I like their range of products. They were very prompt with delivery. The packaging was done with care.

Date of experience: February 12, 2026
Alaska
1 review
0 helpful votes
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I made an online purchase and was kept informed all along the way. It arrived safely and we'll packed and I absolutely love my Elvira purse. It's my daily purse!

Date of experience: February 12, 2026
Arkansas
1 review
0 helpful votes
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Been rocking with you guys since the old MySpace page you guys had for goth/alt people to meet. Love that you're still making clothing and that they are awesome quality with great designs.

Date of experience: February 11, 2026
Arizona
1 review
0 helpful votes
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I think Vampire Freaks is the Awesome place for unusual things. The quality of the items is great, and the extra goodies added are very Cool. And the items arrive in unique packaging.

Date of experience: February 8, 2026
South Dakota
1 review
0 helpful votes
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Very happy
February 18, 2026

Very happy. Only issue I had was I ordered the XL mystery hoodie bag. And the hoodie I received was a Large. It's fine (I love the design on it) it just doesn't fit as loose as I like my hoddies to fit. But it will work..

Date of experience: February 7, 2026
Virginia
2 reviews
0 helpful votes
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The site is easy to navigate, products all look beautiful, shipping was a breeze and everything even ended up arriving early.

Date of experience: February 7, 2026
Tennessee
1 review
0 helpful votes
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The pants are so awesome, I love them! The quality of the pants are really good, and the style overall. Im so happy about this purchase! Thank you!

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Date of experience: February 6, 2026
Ohio
1 review
0 helpful votes
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Shipping was quick and efficient
February 16, 2026

Shipping was quick and efficient. The products were top quality. When a company says they're a, "small business", you tell yourself to expect lower quality things, but not this time, not with VF.

Date of experience: February 6, 2026
Washington
1 review
0 helpful votes
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It was my first time ordering from your website and I wasn't disappointed. Tje designs really fit me well and the material is cozy and the back scratcher is amazing. Definitely order from here again

Date of experience: February 6, 2026
Ohio
1 review
0 helpful votes
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I love Vampire Freaks so much!
February 16, 2026

I love Vampire Freaks so much! Super quick to fulfill orders. Great customer support. And the best part? The quality of the items! For alternative clothing, I have had difficulty finding really good quality clothing at times. But Vampire Freaks ALWAYS delivers items that remain staples in my closet and wardrobe for a VERY long time... compare that with the price point of their items and it is a treasure trove for all of us alternative people. Thank you!

Date of experience: February 6, 2026
California
1 review
0 helpful votes
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I appreciated you guys following up with the shipping company about my package and delivery status of it when it wasn't moving. The box came incredibly damaged but nothing inside was damaged and I assume nothing was missing, there could have been more extras that fell out that I wasn't aware of but the product inside was fine which is the most important thing.

Date of experience: February 5, 2026
Maryland
1 review
0 helpful votes
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Everything shipped quickly and was well packaged, got everything in my order as well as free gifts, no issues with order or returns needed, very smooth order experience

Date of experience: February 5, 2026
Kansas
1 review
0 helpful votes
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Shopping on the website is a breeze
February 15, 2026

Shopping on the website is a breeze. The only difficult part was making a decision on so many great products! I love VampireFreaks and will continue to be a customer!

Date of experience: February 5, 2026
Idaho
1 review
0 helpful votes
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I ordered this gift on 13 January for my granddaughters birthday and received it on 23 January. It arrived in good packaging and in great condition. It is adorable! Thank you!

Date of experience: February 4, 2026
Maryland
1 review
0 helpful votes
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Ive bought a few things from this site and im loving all of it, the quality is amazing and so far has been holding up very well, ive gotten so many compliments about the stuff i got

Date of experience: February 4, 2026
Georgia
1 review
0 helpful votes
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I ordered something, got quick delivery, it was too big, the return process was quick and easy and got my replacement order back and all is well

Date of experience: January 10, 2025
Canada
1 review
0 helpful votes
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My partner bought me a mousepad for Christmas and I loved it and the stickers and pin that came with it! Obviously I needed to check out what else was available, and I was overjoyed when I saw the value of the mystery hoodie bag, so of course I ordered one! Since I felt I was saving so much, I grabbed a few other goodies as well, and I am so in love with all of them! The quality is amazing, the shopping experience was easy and user friendly, and the shipping was surprisingly fast for how far it had to go to get here! I can't say enough good things about VampireFreaks and I can't wait to order again!

Date of experience: February 3, 2026