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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Paid extra to rush the dress to ensure it arrived in time for my father's funeral. Y'all did not disappoint me! VP got my order quickly and my order was accurate as usual.Definitely would recommend to anyone looking to purchase something that's on the fence. The company also has some great promos that even include gifts with purchase.
Took a while to get here. Jeans were great, true to size. Good quality. Updates were a little hit and miss but once they got in the country it was quick and kept informed
My daughter wanted Demonia boots for Christmas and VampireFreaks was one of the only websites I could get them in time and had a better price than others. Everything went well, we ended up needing a different size and it was no problem to return them and get them replaced! No charge!
Ordering was easy! I ordered during the holidays and my order was shipped quickly! I received my order in great condition! I love my new leg and arm warmers!
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There was a little delay due to more orders for the holidays but there emailed and apologized which they didnt have to do but it was nice and once it shipped I got it quick and loved the products I bought
VampireFreaks always has the best product choices and the easiest way to shop. I ordered my most recent haul on New Year's Eve and got it in the mail less than a week later.
I just received my jacket today, the size is much bigger than expected, but it doesn't bother me. Their "large" size is indeed very large, lol.
This is the first time I've ordered from them and it won't be the last, the quality is good, you can tell. My only slight complaint is the shipping cost (β¬33 in my case, as someone living in France but I didn't have to pay any additional customs fees since it was already included in the final price.)
I appreciated the fraud verification because it was me, but it let me know I accidently used the business card instead of my personal one and could pay work back before my boss had to awkwardly ask me about it
I bought the mystery package with the hoodie, 2 shirts, sticker pack, bag, and mystery item (they were beautiful lapels). I absolutely loved everything in the bag. Shipping was delayed for the holidays but since it was an impulse buy, and for myself, it didn't matter
Got the goth/horror wizard of OZ t-shirt for my brother for Christmas. He loves it and put it on pretty much as soon as he unwrapped it!
Shipped in a timely matter and goodies were so cute. This brand has been around since I was a teenager and ive just gotten around to making a purchase, would buy from them again!
Start to finish the ordering process was very thorough. I received frequent updates, and when due to a surge of orders because of the holiday season, VampireFreaks was quick to let me know. 10/10, would order from here again.
I had a great experience, I bought a couple things off of your website for someone for Christmas and one item as soon as I got it knew it would not fit, customers service said give it as the gift and then submit for an exchange or refund, and I swapped it out for something else and all worked out great! Everyone was very helpful. Thank you all for a great first time experience ordering from Vampire Freaks!
Nice hoodie, very comfortable, nice design, but came with a hole in the stitching in the side. Sent an email about receiving a refund/replacement but never received a response.
Ordered the plush cthulhu for my husband. Despite a little delay I still received my order within 2 weeks and am very happy with my purchase.
I LOVE VampireFreaks! All of the items I ordered are beyond expectation in quality and look, I am a fan and will be shopping regularly;-)
I also want to mention the personal attention to variances in my order easily resolved and promptly!
Bought a studded belt and "F You" beanie. The items received are high quality, look great, and feel great. Over the busy holiday season, quite a few days went by without any info about my order status, but after that, communication was great. The little free gifts and music festival announcements were nice, especially the artwork on them.
Product is high quality and exactly what was expected. Product was shipped quickly and received sooner than expected, even during the busy holiday season
Ordering was super easy it shipped faster than anticipated. My daughter loved the gifts. The potholders were a good quality with great design.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!
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Heya thanks for your order, we dont' see any emails from you but we are happy to help you! Please email us at [email protected] or you can return /exchange your item at: https://vampirefreaks.com/pages/returns-exchanges