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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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My item arrived in a timely fashion and is good quality. I'm in Alaska so I always plan on anything I order arriving much later than whatever business I'm buying from predicts he arrival to be, but this was fast.
Products arrive in a timely manner, thoughtfully packaged. Once i needed an exchange and they made it so easy for me to do so.
I really hit the jackpot with all cool stuff I found. This site has so much in my style. I even had a few free gifts inside with my order. Thanks so much Vampire Freaks!
I had a good experience with this site and I would shop again. I like their range of products. They were very prompt with delivery. The packaging was done with care.
I made an online purchase and was kept informed all along the way. It arrived safely and we'll packed and I absolutely love my Elvira purse. It's my daily purse!
Been rocking with you guys since the old MySpace page you guys had for goth/alt people to meet. Love that you're still making clothing and that they are awesome quality with great designs.
I think Vampire Freaks is the Awesome place for unusual things. The quality of the items is great, and the extra goodies added are very Cool. And the items arrive in unique packaging.
Very happy. Only issue I had was I ordered the XL mystery hoodie bag. And the hoodie I received was a Large. It's fine (I love the design on it) it just doesn't fit as loose as I like my hoddies to fit. But it will work..
The site is easy to navigate, products all look beautiful, shipping was a breeze and everything even ended up arriving early.
The pants are so awesome, I love them! The quality of the pants are really good, and the style overall. Im so happy about this purchase! Thank you!
Shipping was quick and efficient. The products were top quality. When a company says they're a, "small business", you tell yourself to expect lower quality things, but not this time, not with VF.
It was my first time ordering from your website and I wasn't disappointed. Tje designs really fit me well and the material is cozy and the back scratcher is amazing. Definitely order from here again
I love Vampire Freaks so much! Super quick to fulfill orders. Great customer support. And the best part? The quality of the items! For alternative clothing, I have had difficulty finding really good quality clothing at times. But Vampire Freaks ALWAYS delivers items that remain staples in my closet and wardrobe for a VERY long time... compare that with the price point of their items and it is a treasure trove for all of us alternative people. Thank you!
I appreciated you guys following up with the shipping company about my package and delivery status of it when it wasn't moving. The box came incredibly damaged but nothing inside was damaged and I assume nothing was missing, there could have been more extras that fell out that I wasn't aware of but the product inside was fine which is the most important thing.
Everything shipped quickly and was well packaged, got everything in my order as well as free gifts, no issues with order or returns needed, very smooth order experience
Shopping on the website is a breeze. The only difficult part was making a decision on so many great products! I love VampireFreaks and will continue to be a customer!
I ordered this gift on 13 January for my granddaughters birthday and received it on 23 January. It arrived in good packaging and in great condition. It is adorable! Thank you!
Ive bought a few things from this site and im loving all of it, the quality is amazing and so far has been holding up very well, ive gotten so many compliments about the stuff i got
I ordered something, got quick delivery, it was too big, the return process was quick and easy and got my replacement order back and all is well
My partner bought me a mousepad for Christmas and I loved it and the stickers and pin that came with it! Obviously I needed to check out what else was available, and I was overjoyed when I saw the value of the mystery hoodie bag, so of course I ordered one! Since I felt I was saving so much, I grabbed a few other goodies as well, and I am so in love with all of them! The quality is amazing, the shopping experience was easy and user friendly, and the shipping was surprisingly fast for how far it had to go to get here! I can't say enough good things about VampireFreaks and I can't wait to order again!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!
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