ZALANDO

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ZALANDO Reviews Summary

ZALANDO has 3 customer reviews and ranks 373rd in the Women's Clothing category.

Norway
3 reviews
0 helpful votes
Follow Darren C.
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Well-respected retailer.
January 18, 2025

I have used Zalando for years, buying well-known brands. I have never had any problem finding items, receiving items, or returning items. Everything is great. The site is trustworthy and the customer service has been good when I have needed it. It's not always the cheapest place to shop, but they have some pretty good deals during sales periods where you can get big-name brands at low prices.

Date of experience: January 6, 2025
Norway
2 reviews
3 helpful votes
Follow Gugulethu M.
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Just about right.
June 26, 2021

They deliver on time as promised. The app itself is very fun to surf and get inspired for new looks. They got amazing deals on some items and the return policy is amazing.

The only thing I'm dragging this down by 1 point is their latest promotions of the lgbtbbq agenda/multigenders

Date of experience: June 25, 2021
Norway
1 review
0 helpful votes
Follow Adel S.
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Perfect.
April 6, 2018

You will receive whatever you ordered; on-time. Also the return policy is fantastic.
Another advantage is the variety of products.

Date of experience: April 5, 2018