On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
Vacations Made Easy Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything went smoothly. Don't understand why we had to pick up the vouchers rather than they just be emailed to us but everything worked out well.
So far all is good with my purchase. Will see when I get to my event how it goes
Ordered show tickets at a good price. Also got free museum tickets.
It was very easy to order and I had plenty of options. Thanks.
The itinerary was not as clear, as I would have liked it to be. There
Took a little time to connect but everyone was friendly
We specifically asked if this was a time share deal and was told No. We were told someone would be talking about vacations and show us around Margaritaville. We went out side 1x and stood under an awning. Then when we kept saying my husband is on social security, they said we should be able to afford a small payment. We told them we just could not fit this in our budget. They said then how did you pay for this vacation! 1st off- none of your business. The finace guy then came and asked if we were going to be one of those couples that leaves there proud of ourselves for not getting suckered into this time share... Never again will we do something like this. They made us feel like crap because we just couldn't afford it. We told the guy that signed us up for this that we couldn't buy anything so if thats an issue then keep your free tickets.
Did not like the hotel sorry hotel and they said that it should've been $47 and you charged us $157. I do not like that.
Was supposed to have breakfast no breakfast served
It said your tickets would be emailed no hassle but in reality you have to go to a customer center and pick your tickets up so I just find that a bit if inconvenience
I didn't understand why we had to go pick up a receipt at the office since they had the tickets at the show. No need to make an extra stop.
The booking was very user friendly. But when I called to inquire about if I could make someone in my party a suspect the girl was completely unknowledgable. She put me on hold and still couldn't answer my questions. Then she said someone would call me back but no one did. I thought they were 2 simple questions. Could I pay to have someone in my party a suspect and how much would it cost if yes.
Haven't gotten the tickets yet. Should wait until vacation is over.
Very easy to purchase 2 for 1 vouchers for the Sleuth Dinner Theater. However, I was not aware that the pickup location for vouchers were at a different location from the theater. The distance between pick up and Theater is only 14 minutes according to GPS. Hopefully that's true on a Friday night on International Drive.Fingers crossed! 😊
Vacation was perfect! We bought a package of dolly stampede, down town flavor town, Rocky top coaster and got discounts on 3 d rides and game card.ms. The cabin we stayed in was amazing, clean, well maintained! Loved it and the beds were so comfy! The best! Easy tractions! Great experience!
The process to book a cruise was very easy. I received confirmation quickly and we are looking forward to the cruise.
Dry easy and convenient. Prices were very reasonable.
Was easy to place order, but have to go pick up voucher elsewhere than show. We wasn't given the 2 options on the meals that they offer on the shows website, so I called and asked why and your meal has to be chicken if you purchase with this company, which was ok with me, but everyone else wanted the hamburger steak w/gravey. They did offer a free promo offer, which was nice surprise.
This was my first interaction with "Vacations Made Easy " and I can certainly say they live up to their motto. I was provided many options to enhance my Gatlinburg experience with no high pressure sell tactics.
After buying "tickets" online then finding out that we would have to find a physical office in River Center Mall to secure paper tickets was misleading and a whole lot of trouble for a couple of senior citizens.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account