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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
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Very easy to purchase 2 for 1 vouchers for the Sleuth Dinner Theater. However, I was not aware that the pickup location for vouchers were at a different location from the theater. The distance between pick up and Theater is only 14 minutes according to GPS. Hopefully that's true on a Friday night on International Drive.Fingers crossed! 😊
Vacation was perfect! We bought a package of dolly stampede, down town flavor town, Rocky top coaster and got discounts on 3 d rides and game card.ms. The cabin we stayed in was amazing, clean, well maintained! Loved it and the beds were so comfy! The best! Easy tractions! Great experience!
The process to book a cruise was very easy. I received confirmation quickly and we are looking forward to the cruise.
Dry easy and convenient. Prices were very reasonable.
Was easy to place order, but have to go pick up voucher elsewhere than show. We wasn't given the 2 options on the meals that they offer on the shows website, so I called and asked why and your meal has to be chicken if you purchase with this company, which was ok with me, but everyone else wanted the hamburger steak w/gravey. They did offer a free promo offer, which was nice surprise.
This was my first interaction with "Vacations Made Easy " and I can certainly say they live up to their motto. I was provided many options to enhance my Gatlinburg experience with no high pressure sell tactics.
After buying "tickets" online then finding out that we would have to find a physical office in River Center Mall to secure paper tickets was misleading and a whole lot of trouble for a couple of senior citizens.
I have to pick up my tickets. I would think they could be emailed. Otherwise things were fine so far.
I was not able to pick up my tickets on the specified date, so I called customer service, Cher was very helpful with letting me know that it was ok and that I actually have until the end of the year to pick them up. Whew!
Web site is pretty good. But pick up of paper tickets leaves a lot to be desired. Should have been email
Did not appreciate having to go in person to pick up vouchers only for yall to try and sell me something else.
Not that happy with our hotel in Kentucky on the 15th. Very out dated. Our hotel in Tennessee was excellent. We enjoyed our stay there.
We enjoyed a couple of great shows at a great price!
It's been a quick and easy process.
You should offer a qr code to show the drivers instead of going to get a voucher
Fast and easy! Also, the discounts made this experience exceptional!
Was easy to make reservations. Beats going from site to site if you have multiple reservations to make.
Easy transaction. I just wish they could email the vouchers to you instead of having to pick them up.
As expected. …………………………………………………………………………………………………….
They were easy to deal with slitely more expensive but got free stuff site is easy to get confused on though with me
The process was easy. Booking the entertainment was great. I wished it would say that the office to pick up tickets would be in the mall as I had to find parking and try to locate the address on foot. Other than that, it was great
Answer: Overall scam and a front for timeshare. Buyer beware! Purchase directly from the source
Answer: Its a Scam...

