Vacations Made Easy

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Vacations Made Easy

4.4

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From the business

Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.


vacationsmadeeasy.com
Founded in 1999
Springfield, MO, United States
+12
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Vacations Made Easy Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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33,685 reviews

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Iowa
1 review
0 helpful votes
Follow Loretta H.
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Easy to use and book itinerary but received multiple emails with the same information.

Date of experience: August 10, 2025
New York
1 review
0 helpful votes
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They have extra hotel services fees that aren't mentioned initially and because of that, we canceled our reservation

Date of experience: August 6, 2025
Georgia
1 review
0 helpful votes
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Was very easy checkout, received all confirmations and pickup instructions along with detailed direction.

Date of experience: August 4, 2025
Georgia
1 review
0 helpful votes
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Easy to use and convenient
August 12, 2025

Easy to use and convenient. Lots of activities to choose from.

Date of experience: August 3, 2025
Virginia
1 review
0 helpful votes
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It was very easy to arrange another event with vacation made easy will am spending time in south Carolina (Thank You)

Date of experience: August 4, 2025
Kentucky
1 review
0 helpful votes
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The available options to customize our vacation was great and it was so easy!

Date of experience: August 1, 2025
Honduras
1 review
0 helpful votes
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The staff was super friendly and helpful:
I would highly recommend them.

Date of experience: August 2, 2025
Maine
1 review
0 helpful votes
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It was easy
August 10, 2025

It was easy. I did it on the computer. I am looking forward to it. I have never been before.

Date of experience: August 1, 2025
Georgia
1 review
0 helpful votes
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It was great, stay was very polite
August 10, 2025

It was great, stay was very polite. Seen a bunch of dolphins, emailed vouchers was great.

Date of experience: July 31, 2025
Alabama
1 review
0 helpful votes
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I always buy tickets from you guys
August 10, 2025

I always buy tickets from you guys. It's so easy. Thank you so much and hope you enjoy your day!

Date of experience: August 1, 2025
North Carolina
1 review
0 helpful votes
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The cruise was nice
August 7, 2025

The cruise was nice. Beautiful sunset, but no dolphins. Staff was very friendly and polite.

Date of experience: July 30, 2025
Virginia
1 review
0 helpful votes
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We were able to go back out after there were no dolphins on our first trip. Adam who handled my complaint was very friendly and helpful. We saw dolphins on the second trip. My grandson was so excited to see them.

Date of experience: July 24, 2025

Only ordered tickets so can't give any more details
July 30, 2025
Previous review

Only ordered tickets so can't give any more details.

Date of experience: July 20, 2025
Michigan
1 review
0 helpful votes
Follow Tamara K.
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I was able to book my tickets immediately with no hassle, my only complaint is that the website for the show never introduced your company as who we would be dealing with, now I get an emai from yet another company. In the day of so much fraud and spam, I never know who is legit and who is not. A proper introduction to the process of purchasing tickets would be very nice.

Date of experience: July 28, 2025
South Carolina
2 reviews
0 helpful votes
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I Only booked it yesterday
August 5, 2025
Updated review

I Only booked it yesterday. We Haven't had the experience yet.

Date of experience: July 27, 2025

Nice reservation process
September 12, 2024
Previous review

Nice reservation process

Date of experience: September 2, 2024
South Carolina
1 review
0 helpful votes
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Quick n easy, follow up phone calls with other special deals included and follow up emails. Thank you.

Date of experience: July 27, 2025
South Carolina
1 review
0 helpful votes
Follow Elvana P.
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I just purchased the tickets, the experience was perfect. It was too easy to purchase the tickets.

Date of experience: July 25, 2025
Texas
1 review
0 helpful votes
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Fast and not complicated
August 3, 2025

Fast and not complicated. The site was easy to scan and informative. Not stressful. Thanks.

Date of experience: July 25, 2025
Florida
1 review
0 helpful votes
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I booked a fishing trip with 2 grandsons. They notified me that their plans changed and would not be able to attend only 3 days later. Got billed 30% of cost even though the trip was 3 weeks away and only a couple of days after I booked. Way too much for doing nothing. I could see if it was jsu before the trip and they didn't have the opportunity to find other customers. But this is playing finders keepers with someone else's money.

Date of experience: July 25, 2025
Georgia
1 review
0 helpful votes
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Myrtle Beach
July 31, 2025

It was super easy to make arrangements. I have all of my itinerary for our trip to Myrtle Beach.

Date of experience: July 21, 2025
Denmark
1 review
0 helpful votes
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Good experience
July 29, 2025

Very nice lady taking with. Very helpful.
Good experience so far

Date of experience: July 21, 2025