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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
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Ordering seems great, easy. My 2 other sisters have been here and loved it.
All good so far hope the fishing is good and the weather is.
Thanks for being apart of the VME family!
Easy process and very excited abou the discount and being able to see this event
Vacationing should be easy!
Great and easy to reserve and confirm. We've used Vacations Made Easy at different times and there's never been any issues.
I am glad you have had a great experience with our company. Please let us know if there is anything else we can do for you.
Great so far! Everything seems to be in order. So we will see how it goes when we arrive.
I am glad you have had a good experience with us!
I would give 0 stars if possible. Looked like I was booking with best western ended up with this site said 100 percent refund if canceled within certain time. When I got email not confirming best western but this companies website. I immediately called to cancel because I wanted to book through hotel. They said they would give me a voucher with 100 percent of cost or refund me 60 percent to my credit card even though the reservation is not even completed. I have to wait 72 hours for confirmation.
Hello Michelle, I am so sorry to hear about this experience. I would love to look into this for you. I have attempted to reach out to you by the number we have on file but was unsuccessful. I am going to email you by contact information in hopes I can make your experience better. I do look forward to speaking to you.
Nice to find a discounted price! Convenient. Very close to where we're staying.
We appreciate you taking the time to write this awesome review!
Process was easy, secure, and the price seems right. I was disappointed that we will have to go pick up our show vouxher's instead of having them emailed to us.
Thank you for the feedback Susan.
Easy and seems secure and a good price
Easy and quick to book. Didn't realize I couldn't get the tickets online and had to go pick them up.
Thank you for the review Ellen!
It was really easy to access this site, their discounts and I received confirmation very quickly. I also received information on how to make my travels more successful and it was REALLY helpful. Thank you so much!
We appreciate you taking the time to write this awesome review!
Everything was handled to perfection. Thank you for taking the time to address my situation.
So glad to hear this! Thank you for the positive review!
My experience ordering the tickets were great! I had no problems using the ordering website.
I am glad you have had a great experience with our company. Please let us know if there is anything else we can do for you!
Easy to book! Easy to get my tickets and awesome service from Kate!
We love to hear this Jason! Please let us know if there is anything else we can help with!
This was very easy to select, add to cart and check out!
Vacationing should be easy!
Easy booking the tickets and very informative about the show and dinner provided. I had an option for seating that was great since my husband is handicapped.
Glad to hear we were able to make another vacation easy!
Easy reservation. Got a nice discount. Looking forward to the cruise
More time to relax! Enjoy!
Glad to hear we were able to make another vacation easy!
I cancelled my order 2 weeks before and was told I could only get 65% returned or a voucher for 100%.
I read (too late) the reviews. Please just book yourself and not pay these people for something we can do. They also give you vouchers not tickets so you still have to wait in lines.
*** They called me the following day and spoke with me about my concerns. I explained that 2 weeks should be long enough period to cancel and they agreed and gave me 100% of my money back. When I called on Sunday the gentleman was rude and just said " that's what we do" but the next day when they called and really listened I think they understood what I was saying.
Hello Lisa, I am so sorry to hear about this experience. I would love to look into this for you and make it right. I will be sending you an email with my personal information in hopes I can fix this situation. I do look forward to speaking with you.
Tried to canceled our order and they wanted to charge us $35 each ticket for canceling. Orginal tix price was $58. Charge us $80.
I am so sorry to hear about this experience. I would love to look into this for you and make it right. I have sent you an email with my personal information in hopes I can fix this situation. I look forward to speaking with you.
Easy to use website. Received my confirmation within minutes. One thing I didn't like is getting marketing emails to add other activities to my itinerary.
So glad to hear this! Thank you for the positive review!
Answer: Overall scam and a front for timeshare. Buyer beware! Purchase directly from the source
Answer: Its a Scam...


I am happy you have had a great experience with our company! Please let us know if there is anything we can help with!