Vacations Made Easy

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Vacations Made Easy

Vacations Made Easy

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.


vacationsmadeeasy.com
Founded in 1999
Springfield, MO, United States
+12
See all photos
How would you rate Vacations Made Easy?
grey stargrey stargrey stargrey stargrey star

Vacations Made Easy Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

33,754 reviews

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
Follow Debra M.
Unfollow Debra M.
Share Review
Report Review

Ordering seems great, easy
March 28, 2022

Ordering seems great, easy. My 2 other sisters have been here and loved it.

Date of experience: March 28, 2022
Niki H. — Vacations Made Easy Rep
over a year old

I am happy you have had a great experience with our company! Please let us know if there is anything we can help with!

Virginia
1 review
0 helpful votes
Follow Amy N.
Unfollow Amy N.
Share Review
Report Review

All good so far hope the fishing is good and the weather is.

Date of experience: March 28, 2022
Niki H. — Vacations Made Easy Rep
over a year old

Thanks for being apart of the VME family!

Georgia
1 review
0 helpful votes
Follow cherie F.
Unfollow cherie F.
Share Review
Report Review

Easy process and very excited abou the discount and being able to see this event

Date of experience: March 27, 2022
Niki H. — Vacations Made Easy Rep
over a year old

Vacationing should be easy!

Missouri
1 review
0 helpful votes
Follow Kenneth C.
Unfollow Kenneth C.
Share Review
Report Review

Great and easy to reserve and confirm. We've used Vacations Made Easy at different times and there's never been any issues.

Date of experience: March 27, 2022
Niki H. — Vacations Made Easy Rep
over a year old

I am glad you have had a great experience with our company. Please let us know if there is anything else we can do for you.

Kentucky
1 review
0 helpful votes
Follow Sandy E.
Unfollow Sandy E.
Share Review
Report Review

Great so far!
March 27, 2022
Updated review

Great so far! Everything seems to be in order. So we will see how it goes when we arrive.

Date of experience: March 27, 2022
Niki H. — Vacations Made Easy Rep
over a year old

I am glad you have had a good experience with us!


So far easy
March 27, 2022
Previous review

So far easy

Date of experience: March 27, 2022
Connecticut
1 review
0 helpful votes
Follow Michelle R.
Unfollow Michelle R.
Share Review
Report Review

I would give 0 stars if possible. Looked like I was booking with best western ended up with this site said 100 percent refund if canceled within certain time. When I got email not confirming best western but this companies website. I immediately called to cancel because I wanted to book through hotel. They said they would give me a voucher with 100 percent of cost or refund me 60 percent to my credit card even though the reservation is not even completed. I have to wait 72 hours for confirmation.

Date of experience: March 27, 2022
Niki H. — Vacations Made Easy Rep
over a year old

Hello Michelle, I am so sorry to hear about this experience. I would love to look into this for you. I have attempted to reach out to you by the number we have on file but was unsuccessful. I am going to email you by contact information in hopes I can make your experience better. I do look forward to speaking to you.

Indiana
1 review
0 helpful votes
Follow Billie L.
Unfollow Billie L.
Share Review
Report Review

Nice to find a discounted price!
March 24, 2022

Nice to find a discounted price! Convenient. Very close to where we're staying.

Date of experience: March 24, 2022
Niki H. — Vacations Made Easy Rep
over a year old

We appreciate you taking the time to write this awesome review!

Virginia
1 review
0 helpful votes
Follow Susan O.
Unfollow Susan O.
Share Review
Report Review

Process was easy, secure, and the price seems right
April 23, 2022
Updated review

Process was easy, secure, and the price seems right. I was disappointed that we will have to go pick up our show vouxher's instead of having them emailed to us.

Date of experience: March 24, 2022
Niki H. — Vacations Made Easy Rep
over a year old

Thank you for the feedback Susan.


Easy and seems secure and a good price
March 23, 2022
Previous review

Easy and seems secure and a good price

Date of experience: March 23, 2022
Ohio
1 review
0 helpful votes
Follow Ellen W.
Unfollow Ellen W.
Share Review
Report Review

Easy and quick to book
March 24, 2022
Updated review

Easy and quick to book. Didn't realize I couldn't get the tickets online and had to go pick them up.

Date of experience: March 24, 2022
Niki H. — Vacations Made Easy Rep
over a year old

Thank you for the review Ellen!


Easy and quick!
March 23, 2022
Previous review

Easy and quick!

Date of experience: March 23, 2022
Florida
1 review
0 helpful votes
Follow Gwendolyn H.
Unfollow Gwendolyn H.
Share Review
Report Review

It was really easy to access this site, their discounts and I received confirmation very quickly. I also received information on how to make my travels more successful and it was REALLY helpful. Thank you so much!

Date of experience: March 24, 2022
Niki H. — Vacations Made Easy Rep
over a year old

We appreciate you taking the time to write this awesome review!

New York
1 review
0 helpful votes
Follow Marybeth F.
Unfollow Marybeth F.
Share Review
Report Review

Everything was handled to perfection. Thank you for taking the time to address my situation.

Date of experience: March 23, 2022
Niki H. — Vacations Made Easy Rep
over a year old

So glad to hear this! Thank you for the positive review!

Ohio
3 reviews
0 helpful votes
Follow Karen P.
Unfollow Karen P.
Share Review
Report Review

My experience ordering the tickets were great! I had no problems using the ordering website.

Date of experience: March 23, 2022
Niki H. — Vacations Made Easy Rep
over a year old

I am glad you have had a great experience with our company. Please let us know if there is anything else we can do for you!

North Carolina
1 review
0 helpful votes
Follow Jason G.
Unfollow Jason G.
Share Review
Report Review

Easy to book!
March 23, 2022

Easy to book! Easy to get my tickets and awesome service from Kate!

Date of experience: March 23, 2022
Niki H. — Vacations Made Easy Rep
over a year old

We love to hear this Jason! Please let us know if there is anything else we can help with!

Virginia
1 review
0 helpful votes
Follow Donald W.
Unfollow Donald W.
Share Review
Report Review

This was very easy to select, add to cart and check out!

Date of experience: March 23, 2022
Niki H. — Vacations Made Easy Rep
over a year old

Vacationing should be easy!

North Carolina
1 review
0 helpful votes
Follow Bryan V.
Unfollow Bryan V.
Share Review
Report Review

Easy booking the tickets and very informative about the show and dinner provided. I had an option for seating that was great since my husband is handicapped.

Date of experience: March 21, 2022
Niki H. — Vacations Made Easy Rep
over a year old

Glad to hear we were able to make another vacation easy!

South Carolina
3 reviews
1 helpful vote
Follow Elena U.
Unfollow Elena U.
Share Review
Report Review

Easy reservation
March 21, 2022

Easy reservation. Got a nice discount. Looking forward to the cruise

Date of experience: March 21, 2022
Niki H. — Vacations Made Easy Rep
over a year old

More time to relax! Enjoy!

Florida
1 review
0 helpful votes
Follow Cathy I.
Unfollow Cathy I.
Share Review
Report Review

Easy to book
March 21, 2022

Easy to book. Chose because a bathroom on board and shade!

Date of experience: March 21, 2022
Niki H. — Vacations Made Easy Rep
over a year old

Glad to hear we were able to make another vacation easy!

Indiana
1 review
0 helpful votes
Follow Lisa S.
Unfollow Lisa S.
Share Review
Report Review

I cancelled my order 2 weeks before and was told I could only get 65% returned or a voucher for 100%.
I read (too late) the reviews. Please just book yourself and not pay these people for something we can do. They also give you vouchers not tickets so you still have to wait in lines.
*** They called me the following day and spoke with me about my concerns. I explained that 2 weeks should be long enough period to cancel and they agreed and gave me 100% of my money back. When I called on Sunday the gentleman was rude and just said " that's what we do" but the next day when they called and really listened I think they understood what I was saying.

Date of experience: March 21, 2022
Niki H. — Vacations Made Easy Rep
over a year old

Hello Lisa, I am so sorry to hear about this experience. I would love to look into this for you and make it right. I will be sending you an email with my personal information in hopes I can fix this situation. I do look forward to speaking with you.

New York
1 review
0 helpful votes
Follow Annette K.
Unfollow Annette K.
Share Review
Report Review

Tried to canceled our order and they wanted to charge us $35 each ticket for canceling. Orginal tix price was $58. Charge us $80.

Date of experience: March 20, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

I am so sorry to hear about this experience. I would love to look into this for you and make it right. I have sent you an email with my personal information in hopes I can fix this situation. I look forward to speaking with you.

North Carolina
1 review
0 helpful votes
Follow Victoria J.
Unfollow Victoria J.
Share Review
Report Review

Easy to use website
April 19, 2022
Updated review

Easy to use website. Received my confirmation within minutes. One thing I didn't like is getting marketing emails to add other activities to my itinerary.

Date of experience: March 20, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

So glad to hear this! Thank you for the positive review!


Easy to use website
March 19, 2022
Previous review

Easy to use website

Date of experience: March 19, 2022