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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
Vacations Made Easy Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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The site was very easy to locate information, with quick responses
I contact them for email i received regarding my payment. The person who help me was great. Really friendly and knowledgable. I had a good time on the call with her. Very helpful.
It was nice! Nothing overwhelming. The people were nice and offered incentives to sit in a presentation, but we couldn't due to time constraints
We had an issue with GoogleMaps... finding the office. It looked like we were to go into a field?
We got there to late to get our tickets.
Will need to go back tomorrow 😩
Was offered an owner update with Club Wyndham. Would have preferred not to have that happen. But it wasn't high pressure to attend.
I found booking online very easy, when I had not received any confirmation the next day I called and was attended quickly and efficiently. Thankyou
Scheduled a trip for mid October and less than an hour later needed to cancel it. Was informed of their "policy" of for cash refunds you only get 65% of your total back. Refund policy not noted prior to purchasing. If I had realized how disreputable this company was prior to booking, I would have run like the wind. They have no BBB accreditation. Hundreds of complaints. And apparently you have to sit through a sales pitch at their "office" to get your vouchers. Unbelievably horrid, unreasonable, and probably illegal business practices. I am still waiting for my account to be refunded, and will likely have to dispute the transaction through my bank. From now on… going directly to the venue for tickets. Be aware. I wish I had been.
Very helpful, everything was very clear that we talked about
Customer service was pleasant, very friendly and helpful.
RESERVATIONS FOR SHOWS WAS EASY TO MAKE. NEXT PROCESS WILL BE RECIEVING ACTUAL VOUCHER UPON ARRIVING AT WELCOME CENTER. HOPEFULLY WILL BE AS EASY AS MAKING THE RESERVATIONS.
Called to cancel in plenty of time couldn't get full refund website not very clear on policy. Or stops and can't purchase tickets on line have pick up vouchers at different location. Too inconvenient
Website was very easy to navigate and use! Thank you for that!
Good in every way that can be mentioned and am a happy happy cu
Easy scheduling dolphin cruise tour! The discounts offered were added bonus!
It was a little confusing if I had gotten the confirmation or not
Tickets were available with details and checkout process was fast and easy. Received my details as to how to retrieve my ticket voucher, etc.
I accidentally booked the wrong day and when I called to correct this, they did it quickly and to my liking.
Easy booking - love the discount! I'm ready for some fun in the sun!
I was pleased with the whole experience except for the fact that we have to pick up our vouchers. I don't understand why they can't be sent digitally. I am excited to see the show and the representative that I spoke with was very helpful in getting the aisle seats with no stairs. That was so great! Thank you!
You said only 21 seats left! There weren't 21 people on board! No LIVE entertainment. All canned music. AND you overcharged me. 29.00 at the boat. For two people, I paid 80. I will never book thru you again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members