U-Save Car & Truck Rental

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of U-Save Car & Truck Rental

U-Save Car & Truck RentalReviews 382

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

U-Save Car & Truck Rental provides car and truck rentals at affordable prices, paired with top-of-the-line customer service. With both international and neighborhood locations, U-Save meets all your mobility needs—whether you’re booking an airport rental, finding a vehicle for your daily commute, or reserving a van or minivan for a family vacation. We believe affordable pricing can go hand in hand with exceptional service to make every rental experience seamless and stress-free.


usave.com
Madison, MS, United States
How would you rate U-Save Car & Truck Rental?
grey stargrey stargrey stargrey stargrey star

U-Save Car & Truck Rental Reviews Summary

U-Save Car & Truck Rental has a rating of 4.5 stars from 382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with U-Save Car & Truck Rental most frequently mention friendly staff, customer service and good experience. U-Save Car & Truck Rental ranks 11th among Car Rental sites.

service
68
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow NOOR E.
Unfollow NOOR E.
Share Review
Report Review

Good communication
July 3, 2025

I asked to have the my new rental contract with the same car I had from first contract. The agent was understanding and offered me the same car which cut the time of checking out by more of half the time.

Date of experience: June 23, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Noor,

Thank you for sharing your experience.

We're glad our team could make the renewal process quicker and keep you in the same car for your convenience.

We look forward to providing you with seamless service whenever you need it again.

Kind regards,

U-Save International.

California
1 review
0 helpful votes
Follow ROGER R.
Unfollow ROGER R.
Share Review
Report Review

GREAT SERVICE.
July 2, 2025

Great repose with the work force. The worker were very kind and attended to all my needs. When I got to the facility, every thing were very professional and well managed.

Date of experience: June 22, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Roger,

Thank you so much for sharing your experience.

We’re truly glad our team could provide the kind and professional attention you deserved.

It means a lot to know we helped make your visit smooth and positive.

Kind regards,

U-Save International.

Hungary
1 review
0 helpful votes
Follow Janos H.
Unfollow Janos H.
Share Review
Report Review

A gépkocsi átvétele esetén - tekintettel arra, hogy kb. 1,3 km-re van a repülőtértől az iroda és a reptéren, illetve a közelében lévő autókölcsönzők semelyike semennyire sem tudott útbaigazítani - nagyon nagy segítség volna, ha az érkezéskor valaki a vendég (bérlő) elé jönne a reptérre egy kis táblával. Visszafelé ez nagyon flottul ment, az autó leadását követően az iroda munkatársa elvitt a reptérig.

Date of experience: May 16, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Janos,

Thank you for your four-star review.

We are happy to hear that your experience when returning the vehicle went smoothly and we appreciate your feedback on our collection procedure.

We hope to see you again in the future.

Kind regards,

U-Save International.

Georgia
1 review
0 helpful votes
Follow EDWARD J.
Unfollow EDWARD J.
Share Review
Report Review

Great service!
July 1, 2025

Great service and people. We've used them several times over the years and we've always had great service. We will be using them again.

Date of experience: June 21, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Edward,

Thank you for your kind words and continued trust over the years.

We're truly glad to hear that our team consistently meets your expectations.

We look forward to providing you with great service again in the future.

Kind regards,

U-Save International.

Italy
1 review
0 helpful votes
Follow Gianni B.
Unfollow Gianni B.
Share Review
Report Review

Usave, i migliori
July 1, 2025

Noleggio spesso con questa compagnia in quanto hanno auto di ogni dimensione. I prezzi sono molto concorrenziali e la qualità e pulizia delle auto sono ottimi.

Date of experience: June 21, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Gianni,

Thank you for your five-star review.

We love that you think we are the best.

We hope to see you again in the future.

Kind regards,

U-Save International.

Italy
1 review
0 helpful votes
Follow Vincenzo G.
Unfollow Vincenzo G.
Share Review
Report Review

Noleggio Lamezia Terme
June 30, 2025

Noleggio a Lamezia Terme andato benissimo con auto abrida.

Date of experience: May 17, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Vincenzo,

Thank you for your five-star review.

It is brilliant to know that you enjoyed renting a hybrid car from us.

We hope to see you again in the future.

Kind regards,

U-Save International.

California
1 review
0 helpful votes
Follow ROBERT G.
Unfollow ROBERT G.
Share Review
Report Review

CA trip
June 30, 2025

Easy to pickup my rental car and return. The cost of the rental was very inexpensive.

Date of experience: June 20, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Robert,

Thank you for your five-star review.

We are really pleased that you like our prices.

We hope to see you again in the future.

Kind regards,

U-Save International.

Ohio
1 review
0 helpful votes
Follow BOB G.
Unfollow BOB G.
Share Review
Report Review

Great value
June 30, 2025

The van is well maintained and drives well. Better price than U-Haul and Home Depot,

Date of experience: June 20, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Bob,

Thank you so much for the kind words!

We're thrilled to hear the van met your expectations and that our pricing worked in your favor.

Looking forward to continuing to serve you well!

Kind regards,

U-Save International.

Ukraine
1 review
0 helpful votes
Follow Dmytro T.
Unfollow Dmytro T.
Share Review
Report Review

Super car rental
June 30, 2025

Super car rental! Super service from handing over to returning the car, new cars

Date of experience: June 20, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Dmytro,

Thank you for sharing your positive experience!

We're delighted the service and vehicles met your expectations and look forward to assisting you with your future needs.

Your feedback truly motivates us to keep providing excellent care from start to finish.

Kind regards,

U-Save International.

Italy
1 review
0 helpful votes
Follow Giovanni P.
Unfollow Giovanni P.
Share Review
Report Review

Davvero ottimo
June 30, 2025

Ho noleggiato l auto on line, e x la prima volta ho preso la macchina che era in foto tutto perfetto

Date of experience: June 20, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Giovanni,

Thank you for your five-star review.

It is fantastic to know that you had a perfect rental with us.

We hope to see you again in the future.

Kind regards,

U-Save International.

GB
1 review
0 helpful votes
Follow Mario G.
Unfollow Mario G.
Share Review
Report Review

My holiday in sicily
June 30, 2025

It was a bit awkward to get to the office at catania airport but when we found the office the office and the people who worked there were very helpful and kind and the overall experience was very good

Date of experience: May 7, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Mario,

Thank you for sharing your holiday experience!

We're happy to hear our team made a positive impact once you arrived, and we truly appreciate your patience; we’re looking into ways to make that first step easier.

We look forward to making your next visit even smoother and more seamless.

Kind regards,

U-Save International.

Oklahoma
1 review
0 helpful votes
Follow KYLE N.
Unfollow KYLE N.
Share Review
Report Review

Ur decision
June 30, 2025

Good service and good vehicles and good guys. Oh, come on I'm running out of 60 letters

Date of experience: June 20, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Kyle,

Thank you for the enthusiastic feedback and for highlighting both service and team spirit!

We're glad to have earned your trust and look forward to supporting your needs reliably in the future.

Your confidence means a lot, and we’re always here whenever you need us.

Kind regards,

U-Save International.

North Carolina
1 review
0 helpful votes
Follow PATRICIA B.
Unfollow PATRICIA B.
Share Review
Report Review

Great Price!
June 30, 2025

While it is a little convenient having to take two shuttles from the airport and it was a very tight squeeze in the van on the way back to the airport, the Savings is incredible and I would definitely use them again!

Date of experience: May 6, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Patricia,

Thank you for sharing your experience and highlighting our savings—that truly means a lot.

We understand bustling systems can feel tight and will continue exploring ways to enhance comfort for future rides.

Looking forward to welcoming you again soon with an even smoother journey.

Kind regards,

U-Save International.

Rhode Island
1 review
0 helpful votes
Follow HAROLD S.
Unfollow HAROLD S.
Share Review
Report Review

NICE SUV AT AN INCREDIBLE PRICE
June 30, 2025

Flawless experience. If you are willing to take a 10 minute shuttle from the airport, you will save a ton of money and still get a clean car and very friendly and capable service. If you are from the US and want to use your own insurance coverage (which will save you lots of money) be sure to bring your insurance ID card and something in writing from your insurance company that they cover you in Puerto Rico

Date of experience: May 19, 2025
Natalie F. U-Save Car & Truck Rental Rep
8 months ago

Hi Harold,

Thanks so much for sharing your experience and those smart tips about the insurance and shuttle—it’s great to hear it all worked out so smoothly for you.

We really appreciate your thoughtful feedback and hope to see you back soon!

Kind regards,

U-Save International.

Latvia
1 review
0 helpful votes
Follow Inese P.
Unfollow Inese P.
Share Review
Report Review

Scammers
August 4, 2023

Be carefull. We were charged for crossing boarded although we didn't cross Austria boarder. They don't reply telephone calls.

Date of experience: August 3, 2023
Florida
2 reviews
3 helpful votes
Follow Tamiquea S.
Unfollow Tamiquea S.
Share Review
Report Review

Usave with a headache
October 15, 2022

I needed a rental. I went through Priceline. Went To Usave. I gave a $300 cash deposit, $630 debit, and $400 credit card. Within a few hours I noticed the tag was expired. I took the car back. Then the exchange vehicle started having mechanical issues. I had no choice my to return. While at the Usave, the owner grabs s gun and wants me and him to test drive. I declined, he said it was for his safety. He gave me a refund, of $300. The $400 credit was returned and they refuse to refund my $630. Be careful. They are Corporate thieves, I went to budget spent more Money but a good car rental and headache

Date of experience: October 15, 2022
North Carolina
2 reviews
11 helpful votes
Follow Lorien M.
Unfollow Lorien M.
Share Review
Report Review

Scam artist. First I reserved this car through Orbitz and the total was $162 then when I actually picked up the car it was going to be $534 and after I drop the car off and got back to the States 4 days later they charged a $200 deposit for a total of $734. When I called and asked they said," you signed for $534 we can't charge any more than that. " First they said they would credit the deposit back during the next billing cycle then by the end of that conversation they said, no they didn't owe me any money back. Then they just acted like they couldn't understand my English all together so I hung up and called the corporate office in Mississippi. I spoke to a woman who assured me that she would file a complaint and somebody would get back up with me. 5 days later I hadn't heard from anybody so I called again and filed another complaint with someone else, never heard from her either. It's been 2 weeks since I dropped the car off no one has bothered to call me back and they have not returned my $200 deposit. So I've unexpectedly paid $734 for a rental car that I was told would be $162 before I went to pick it up. I should have read the reviews before I book the car. This place is a nightmare, they're frauds and scam artists.

Date of experience: February 7, 2019