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U-Save Car & Truck Rental provides car and truck rentals at affordable prices, paired with top-of-the-line customer service. With both international and neighborhood locations, U-Save meets all your mobility needs—whether you’re booking an airport rental, finding a vehicle for your daily commute, or reserving a van or minivan for a family vacation. We believe affordable pricing can go hand in hand with exceptional service to make every rental experience seamless and stress-free.
U-Save Car & Truck Rental Reviews Summary
U-Save Car & Truck Rental has a rating of 4.5 stars from 382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with U-Save Car & Truck Rental most frequently mention friendly staff, customer service and good experience. U-Save Car & Truck Rental ranks 11th among Car Rental sites.
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Fast, hassle free, cost as expected. Professional! Great experience!
My flight was delayed, times changed multiple times, the staff at the calgary location were so kind and accommodating. Very happy with the service. Would definitely rent from here again.
Hi Amanda,
Thank you for your kind words!
We're thrilled our team could make the situation easier during your travel changes. Looking forward to helping you have another smooth experience next time.
Kind regards,
U-Save International.
Pay close attention to existing damage, office in an inconvenient area,
Hi Davide,
Thank you for highlighting the pricing and sharing your candid feedback about our location and vehicle condition.
Your insights help us improve both accessibility and inventory quality for future guests, and we truly appreciate you taking the time to share them. We hope to provide an even smoother experience next time you visit.
Kind regards,
U-Save International.
We were very happy with our experience at U-Save Car & Truck Rental. The staff was friendly, the price was reasonable, and the car was clean and in good shape.
Hi RONDAJOY,
Thank you for your kind words!
It’s wonderful to hear everything met your expectations, and we look forward to serving you again anytime you need a reliable ride.
Kind regards,
U-Save International.
It was an excellent experience working with USAVE and I hope that we can continue to work together as a team in further rentals.
Hi Meshach,
Thank you for your wonderful feedback.
We’re grateful for the opportunity to serve you and look forward to working together on future rentals. Your positive experience means a lot to us.
Kind regards,
U-Save International.
When we arrived in the Naples I rang the number I was given and was told to ring back once I'd walked less than 200 metres to get the shuttle the rental place, I said can you not just send the shuttle we will be there in 2 minutes she said no, so we walked to the exact place they told us rang back which was actually less the 2 minutes to get the shuttle and after a few calls which they ignored so rang on my wife's phone we were stood in the heat for over 20 minutes with no shade waiting for an unmarked shuttle, bear in mind there's taxi and shuttles everywhere so had to ask quite a few if they were for us and they stop on a busy roundabout so with to kids in the heat on a busy roundabout is not ideal! Got the rental building to be met by the people that were ignoring my calls got the car, checked it over etc and the cars apple CarPlay wasn't working, I went in to ask if they could help me with it as I needed a sat nav the man didn't even get up out of his seat and just said sat nav isn't included in the rental! I said I get that but the apple CarPlay is and it's not working his reply was it's not my problem! I was far too hot and tired so I left, the only reason I gave 2 stars is because of the gentleman we had when we got back, helpful, welcoming and completely the opposite of the 2 the were working when we picked the car up!
Hi Rossi,
Thank you for your detailed feedback.
We sincerely apologize for the delays and poor communication you experienced as well as the lack of assistance with the car’s features. Your experience is not reflective of our standards, and we appreciate you bringing this to our attention so we can make necessary improvements moving forward. If you wish to discuss this further, please contact us using the form at www.usave.com/contact.
Kind regards,
U-Save International.
Quality service and quality vehicles all done in a timely manner.
Hi Cornelius,
Thank you so much for your kind words!
We're thrilled to hear both our service and vehicles met your expectations and that everything was seamless. Looking forward to serving you again on your next trip!
Kind regards,
U-Save International.
It s a first that while getting the car, we were asked to pay in advance a fee for cleaning the car with the excuse that it was just cleaned (which it wasnt btw). Also after getting the key at the desk, the car was actually located very far in another parking. And on the way back, after having the car checked and contract closed, they asked us to put back the car in their far parking on their behalf. Really absurd.
Hi Giacomo,
Thank you for sharing your experience.
Your feedback is truly valued, and we’re sorry for the inconvenience caused by the unexpected fees and parking arrangements. We are committed to making every journey smooth and appreciate your sharing this so we can improve our service.
Kind regards,
U-Save International.
I strongly recommend this company ، overall, they provide excellent professional service.
Hi Walid,
Thank you so much for your kind words!
We're thrilled to hear you had an excellent experience and appreciate you recommending our service. Your feedback inspires us to keep providing professional, reliable care every time.
Kind regards,
U-Save International.
The collection point at Gatwick is not great. With no public pay phone and a foreign mobile with no international calls I was unable to call to let them know of arrival. I had to ask a member of the public to use there phone to make a call to the office to advise if my arrival. I was then asked for a 'favour' by the collection guy, he asked me to meet him at a hotel which meant crossing a very busy terminal road, which I didn't realise at the time of agreeing to, walking across a busy road with children was not safe. All to save the collection guy a few minutes driving to the collection point. I thought this service was actually onsite but it's actually off site and I would not use again.
Hi Gary,
Thank you for your honest feedback and for sharing your experience frankly.
We truly value your input and will use it to improve how we communicate our collection points and prioritize safety moving forward. We hope to have the opportunity to serve you better in the future.
Kind regards,
U-Save International.
This was my last option renting from the Calgary airport as all other options during the AC strike were astronomically high. I wasn't sure, but had limited options. And I am so glad I went for it! I was personally picked up from the airport (not a shuttle), driven about 5 minutes to the location and set up with my vehicle within minutes! I was able to return the vehicle after hours no problem, and I had zero issues BOTH times I rented from them in one weekend. I would 100% rent again from U-Save. I had a great experience. Worth noting: I reserved using Expedia and chose the insurance option through expedia. Just make sure to mention that to the person that you're working with so they don't think you're opting into THEIR insurance.
Hi Marixa,
Thanks so much for sharing your experience!
We're thrilled to hear all aspects went smoothly and that you felt supported. Your reminder about insurance is spot-on and wise for future renters. We genuinely appreciate your trust and look forward to helping you again whenever you're ready.
Kind regards,
U-Save International.
The price of the extra, extra, insurance not very clear, until i got my card statement
Hi Adrian,
Thank you for sharing your experience and helping us see where we can improve clarity around extra charges.
We truly appreciate your feedback and will work on making our insurance pricing more transparent to all customers. Your input matters greatly and helps us serve everyone better.
Kind regards,
U-Save International.
Couturier. Above and beyond even walked my luggage to the car I love this company the owner and every employee is so kind and accommodating, please don't change a thing.
Hi Sandrea,
Thank you for your kind words and for recognizing our team's effort to make your experience exceptional.
We’re excited to welcome you back your next trip and continue providing the kindness and service you deserve.
Kind regards,
U-Save International.
Me han cobrado dinero por un golpe que ya tenía el coche. No voy a recomendar a nadie está plataforma de alquiler.
Hi Abel,
Thank you for sharing your concerns.
We’re truly sorry for the frustration caused and want to review this situation personally to ensure fairness. Please reach out to us by using the form at www.usave.com/contact so we can resolve this together.
Kind regards,
U-Save International.
Nice car. But I didn't get my full refund as promised. Nor did they pay for my uber to them from the airport. I really would like to get the rest of my money back. With no explanation as to why I didn't receive my full amount
Hi Woodley,
Thank you for your review.
I’m sorry to hear about your experience with the refund and ride reimbursement; we truly aim for transparency and fairness. Please reach out directly, using the form at www.usave.com/contact, so we can review your case in detail and work toward a fair resolution. Your satisfaction matters greatly to us.
Kind regards,
U-Save International.
Excelente todo. Como usuario recomiendo ir mas asesorado, de antemano, del tipo e seguro a contratar.
Nosotros llevamos hecho un con franquicia de 900 euros y en la oficina agregamos uno de asistencia en ruta. Ojo xq no están incluidos. Si o si carnet ACA
Hi Jorge,
Thank you so much for your thorough feedback and kind words.
We're glad your experience was great, and appreciate your insights on understanding insurance options upfront, being well-informed definitely makes for a smoother journey. We look forward to assisting you again soon with all the details tailored to your needs.
Kind regards,
U-Save International.
Man patinka nuomotis automobilį iš Kompanijos U-Save. Riminis Italija. Tenai dirba labai puikus žmogus Deividas. Visada paslaugus, mandagus. Labai gerai aptarnauja. Esu labai patenkintas darbo kokybe. Čia dirba tikri profesionalai. Tikrai rekomenduoju. Ir jau ne pirma kartą nuomoju automobilį iš U-Save.
Hi Erikas,
Thank you for your kind words and continued trust.
It means a lot to know our team, especially Deividas, consistently meets your expectations with professionalism and care. We are grateful for your recommendation and look forward to providing you excellent service every time. Please don’t hesitate to reach out if there’s anything we can do to make your experience even better!
Kind regards,
U-Save International.
HO AVUTO PROBLEMI CON LA MIA CARTA DI CREDITO ED IL PERSONALE MI HA CONSERVATO LA PRENOTAZIONE OLTRE L'ORARIO DI RITIRO DELLA AUTOVETTURA MOSTRANDOSI PIU' CHE DISPONIBILE PUR NON DIPENDENDO DA LORO IL CONTRATTEMPO
Hi Roberto,
Thank you for sharing your experience.
We're glad our team could assist you during the unexpected credit card issue and appreciate your kind words about their helpfulness. We look forward to serving you again soon.
Kind regards,
U-Save International.
Needed a car for only few days, desktop was efficient, pick-up on site was excelent, hopping next time drop it on site would be best option, because its very far and takes almost half day to deliver the car. As tourist, time is very important. Wish you consider for next time.
Hi Daniel,
Thank you for sharing your thoughtful feedback and for highlighting the ease of picking up your car, as well as mentioning the desktop efficiency.
We truly appreciate your suggestion regarding drop-off arrangements and will certainly take it into consideration to make future visits even more seamless. Looking forward to serving you again on your next trip!
Kind regards,
U-Save International.
Cara does it all! She's VERY accommodating! Only rental I'll ever use!
Hi Camille,
Thank you so much for your kind words and support!
We’re thrilled to hear Cara made your experience smooth and positive. Looking forward to assisting you again on your future travels!
Kind regards,
U-Save International.
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Hi Margaret,
Thank you for sharing your positive experience at Warsaw's airport.
It’s wonderful to hear the process was smooth and met your expectations. We are always here to make your travels easier and look forward to assisting you on your next journey.
Kind regards,
U-Save International.