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Uoozee

2.1

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Uoozee Reviews Summary

The company has garnered mixed feedback, with some customers praising the quality and style of the clothing, noting satisfaction with their purchases and the swift shipping process. However, significant concerns have emerged regarding customer service, particularly related to delivery issues, lengthy return processes, and inadequate support for refunds. Many customers expressed frustration over the company's return policy, which requires them to cover shipping costs back to China. Overall, while there are positive experiences, the prevailing sentiment highlights a need for improved customer service and clearer communication regarding policies.

This summary is generated by AI, based on text from customer reviews

service
65
value
58
shipping
53
returns
47
quality
56
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Bangladesh
3 reviews
0 helpful votes
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Good job
November 8, 2018

I like their services. I request give 4 star please. Their service are very fast. They serve good quality dress. They have a lots of collection of different types of dresses.

Date of experience: November 5, 2018
Bangladesh
2 reviews
1 helpful vote
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Good and well
November 7, 2018

I like this so much. 4 star please. This is a nice way to like anything in a online business. They are very qualityfull business owner.

Date of experience: November 4, 2018
Kentucky
2 reviews
11 helpful votes
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Buyer Beware!
October 19, 2018

It seems obvious to me that the majority, if not all, of the positive reviews are completed by people involved with this company. Isn't it strange that the majority of positive reviews are regarding "dresses" and few regarding any other types of clothing as well as the fact they address every issue mentioned in the negative reviews as if trying to refute them.

Quite a few of the negative reviews are very accurate in describing the issues with sizing. I ordered what should have been 1x, 2x, or "one size fits all". One sweater fit. All the other items (a coat, a shirt, and a sweater) were way to small. In fact, the one sweater was so small it is probably akin to a Jr. Miss. Small. I also ordered a pair of boots which are still to arrive. I'm betting they will be too small as well.

There is no decent refund option available as everything has to be shipped back to China, which is obviously very costly. At this point they have indicated I can return the items or keep them and they will give me $20. I spent $162! I would be fearful of even trying to return them as I don't trust I would receive a refund after spending a bunch of money to ship it back.

While the shipping itself did not take that long, it took a long time for them to actually fill the order and ship it. I believe I sent one or two emails inquiring about the status of my order before it finally shipped.

I DO NOT RECOMMEND ORDERING FROM THIS WEBSITE! I sure wish I would have read the reviews before I did.

Date of experience: October 19, 2018
California
1 review
2 helpful votes
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I like several of the items, but want to exchange one, and return another. I cannot even gain contact with the email they provide. It is extremely frustrating. How does one contact this company? Please help me. I put out a lot of money and customer service seems non existent.

Date of experience: October 3, 2018
Pennsylvania
1 review
6 helpful votes
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Unable to return items
September 28, 2018

I was unable to return items and they told me they would give me $50 and I could keep the clothes. That's ridiculous. I tried to return the items but it w I would have cost more than the items were worth. Do not buy from them!

Date of experience: September 28, 2018
Florida
1 review
4 helpful votes
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I ordered a navy blue "cotton linen button dress". I did get a dress. It is "uniform blue", maybe faded blue jeans blue but it is not navy blue. The label says 100% polyester but I am not sure what the fabric really is. The size is fine.

The label is not Uozee, but from another company, Yu Zao. Uozee has not yet answered my email. I won't buy again which is too bad. I like the style and was hoping for to find linen clothes.

Now that I have read these reviews I will make do with the garment but won't buy again.

Date of experience: September 27, 2018
Brazil
1 review
0 helpful votes
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Uoozee order
September 22, 2018

I received my order today and I must say that the products are exactly what I had seen on the website and what I had wanted. Also, thank you for lovely neckpiece as a surprise gift. - Shelly

Date of experience: September 21, 2018
Maryland
1 review
7 helpful votes
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Difficult to return...
September 17, 2018

Very difficult to return items. The compensation they want to give you is a joke. Sizing is not as described. Wish I would of read reviews. I sent my items back praying they receive them and give me my money back.

Date of experience: September 17, 2018
District of Columbia
1 review
4 helpful votes
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I made an order, then I wanted to cancel one of the items, and as they said on their webiste I could send an email within 24 hours to get a full refund.

I sent an email a few hours later, before it was 24 hours, they didnt respond, I sent three emails, no response, and suddenly I get an email saying my order has been shipped! With all items!

Now I should wait, then return the items again, orI dont know! They are just not answering my emails!

Date of experience: September 17, 2018
Australia
1 review
8 helpful votes
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Scam! Buyers Beware!
September 6, 2018

The sizing is incorrect and the quality of fabric is terrible! I wish I had checked the reviews first as this is clearly a fraudulent company! The customer service is extremely deceptive and discouraging of returns offering to pay only $30 as compensation rather than a full refund. Never shop at Uoozee! Buyers Beware!

Date of experience: September 6, 2018
California
1 review
27 helpful votes
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Worth the wait
September 4, 2018

I have ordered from Uoozee twice. I was also skeptical of them only because the shipping took longer than "I" expected. But what I had to remember was that, it is being shipped from China. I live on the West Coast. Yes their sizes are not US sizes, so this is something that MUST be considered. Even when using the US sizing chart, my advice would be to size up. The quality of the clothing is good. And what is pictured is what you get. I received so many compliments on my latest purchase. I am very careful about what I order. Not sure if I should order any items that are "Free Size". Looking forward to my next purchase.

Date of experience: September 2, 2018
Minnesota
1 review
10 helpful votes
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They take forever to ship. Their sizes are NOT the same as US or Canadian and they REFUSE to take returns, as they are in China. Terrible service. Terrible to deal with.

Date of experience: September 1, 2018
Pennsylvania
1 review
19 helpful votes
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Sizes are true!
September 1, 2018

Being a "big" girl it is hard to buy clothes at all, needless to say online! I took a chance with Uoozee and I was VERY glad I did! The sizes are what they say they are! The quality is wonderful, beautifully made, nice fabrics. They came when they said they would and the packaging was nice. I did make sure to buy items that said loose fitting and they were, which is what I like. I received many complements about them ( I purchased two jumpsuits). I will buy again.

Date of experience: September 1, 2018
India
1 review
1 helpful vote
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Nice
August 27, 2018

The quality of dresses are superb, I ordered 4 dresses and they are very good and wonderful, shipment is very good, the service is very fast I received the order on time, I will definitely buy more in future

Date of experience: August 26, 2018
India
5 reviews
6 helpful votes
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Superb
August 27, 2018

I'm impressed with their nice quality dresses and their on-time shipment process. The customer service is very friendly and wonderful.

Date of experience: August 26, 2018
Philippines
1 review
2 helpful votes
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The best
August 22, 2018

The quality of the dress is the best the service itself you will satisfied you will never regret at all. You can recommend to it to your friend and they too experience the best product.

Date of experience: August 22, 2018
India
1 review
1 helpful vote
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Good
August 22, 2018

The site was good to view the things and easy way to purchases all the time. Good website. I like this website. Thank you

Date of experience: August 21, 2018
India
1 review
3 helpful votes
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Excellent service
August 21, 2018

Very good service nice dresses
Why was happy, shipment on time, trustable site My advice if you buy products only site good quality products what I will say I don't know excellent nice fabulous awesome and many more my word very small did

Date of experience: August 21, 2018
Sri Lanka
1 review
1 helpful vote
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Exelant delivery
August 15, 2018

I took 3 t shirs and 2 caps. Very speed deluvery service and very exelent items. I love this service.

Date of experience: August 15, 2018
Philippines
1 review
1 helpful vote
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Placed an order for a shirt and I was shocked how they met my expectation. I really love the color and size of the shirt. This is the site for you if you want to

Date of experience: August 12, 2018