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Uoozee Reviews Summary
The company has garnered mixed feedback, with some customers praising the quality and style of the clothing, noting satisfaction with their purchases and the swift shipping process. However, significant concerns have emerged regarding customer service, particularly related to delivery issues, lengthy return processes, and inadequate support for refunds. Many customers expressed frustration over the company's return policy, which requires them to cover shipping costs back to China. Overall, while there are positive experiences, the prevailing sentiment highlights a need for improved customer service and clearer communication regarding policies.
This summary is generated by AI, based on text from customer reviews
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They are scam, stay away! The promised cotton and linen fabrics turned out to be cheap polyester paper thin and feels like sand paper. The sizes and measurements they put on site are not what you get. And the cherry on the top - they never refund.
Photos look fantastic but the item I received was badly made & looked nothing like the photo. Dont be deceived! Return postage is also exorbitant!
I got pant. They looked very big and great on picture. Claimed one size. They came very small. Barely got to my knee. Look totally ugly. And on top of everything they want me to return to China. Which is extremely expensive
They shipment process was just a little long.
But the communication is OK and friendly.
I will recommend on this site.
It's having varity n unique collection of dress... Shipping is very fast... Good customer service... And quality product
I ordered 4 dresses for my mom and she was so happy and even now I ordered to more dresses their delivery is very quick and services are awesome
There is so many unique dress, quality shipping, i love this so much n i also recommend every one to use this, coz a lot a verity is here n i love this so much the custmet service is also very good, u would like to enjoy it so much. Love it
I got this unique dress from uoozee and the shipping process was really amazing it is shipped to me with a short period of time and there customer service is great every one should try this thing out. You all will love it
The quality of dress is really good. I really love it.The delivery services are really very fast. Overall I love the products and I am willing to buy some more.
The pink dress looks like linen & a shade of pink on FB ads & when it arrived was bright pink & a VERY CHEAP COTTON
Their delivery service is the best. I ordered 2 dresses and I received the items in GooD condition.the dress quality are truely good. & I will definitely buy more. For sure
I ordered jeans. I checked the dimensions on the site and chose my size. They jeans arrived and were the dimensions of a smaller size- not a little bit smaller but a whole size smaller. After sending pictures and several emails they refused the reimburse me or exchange the jeans even though they were at fault. Never again. UPDATE: They offered to refund my money if I would remove this review.
Bought 5 dresses from this site, they offered 2 day shipping. Still had not received anything a month later. I cancelled the order 4 times and they would NOT give me my money back. They sent three of the dresses even though I cancelled. THey flatly refused to give me a refund.
I reported this site to the federal trade commission.
Left reviews on facebook to warn others and the site owners blocked me from leaving comments. This was their way of dealing with an unsatisfied customer.
DO NOT ORDER FROM THIS SITE, THEY ARE CRIMINALS!
I went for the shorter version of the cloak as I'm 5'1" and absolutely love it. I purchased the forest green cloak. It took about two months to arrive, but was packaged nicely and is a light weight yet warm cloak. The seams are serged and overall I would recommend.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members