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Unsold.com

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2.9
unsold.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Unsold.com Reviews Summary

The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
45
returns
18
quality
53

We monitor reviews for authenticity

Larry Q.
Texas
2 reviews
10 helpful votes
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Bait and switch
August 14, 2020

Bait and switch. The hotels are terrible for my dates. How the hell do I get my money back.

Unsold.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2020
Sarah A. — Unsold.com Rep
over a year old

Hi Larry,

Thank you for your valuable feedback. Please contact our Unsold Customer Care team 24 / 7 https://unsold.com/contact-us

Valerie O.
Australia
1 review
0 helpful votes
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I need to visit a relative and saw you ad on Facebook
July 15, 2020

I need to visit a relative and saw you ad on Facebook

Date of experience: July 15, 2020
Francine J.
Australia
1 review
0 helpful votes
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Cheap
July 15, 2020

Cheap

Date of experience: July 15, 2020
Coral O.
Australia
1 review
0 helpful votes
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Its a cheap price during covid 18 as We couldnt have...
July 15, 2020

Its a cheap price during covid 18 as We couldnt have afforded otherwise. My husband has never been to Port Douglas so it will be a nice surprise

Date of experience: July 15, 2020
Lucie I.
Canada
1 review
2 helpful votes
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I wish there had been more information about the purchase...
August 14, 2020

I wish there had been more information about the purchase and what is included before paying

Unsold.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2020
Sarah A. — Unsold.com Rep
over a year old

Hi Lucie,

Thank you for your valuable feedback. You will be able to select from a choice of hotels depending your travel dates. Also, we give our customers 24 months to book their travel dates. If any other questions or concerns, you can contact our Unsold Customer Care team 24 / 7 https://unsold.com/contact-us

Karen R.
Canada
1 review
0 helpful votes
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Looks like good rates on good hotels
July 15, 2020

Looks like good rates on good hotels - just a nice getaway in our province of B. C.

Date of experience: July 15, 2020
Robert U.
Germany
1 review
0 helpful votes
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Nuremberg
July 15, 2020

Nuremberg

Date of experience: July 15, 2020
Milly C.
GB
1 review
0 helpful votes
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No idea
July 15, 2020

No idea

Date of experience: July 15, 2020
Ernest O.
Canada
1 review
0 helpful votes
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Saw at on Facebook and it looked like a great deal
July 15, 2020

Saw at on Facebook and it looked like a great deal.

Date of experience: July 15, 2020
walter O.
Canada
1 review
0 helpful votes
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I booked buy i dont know if you guys have any availabilitest...
July 15, 2020

I booked buy i dont know if you guys have any availabilitest this coming weekend

Date of experience: July 15, 2020
Lyn P.
Australia
1 review
0 helpful votes
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I ne
July 15, 2020

I ne

Date of experience: July 15, 2020
Kathryn A.
Australia
1 review
0 helpful votes
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Very good value for well known hotels in an area that...
July 15, 2020

Very good value for well known hotels in an area that I wish to visit

Date of experience: July 15, 2020
Kirren-lee X.
Australia
1 review
0 helpful votes
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What a wonderful service thank you looking forward...
July 15, 2020

What a wonderful service thank you looking forward to our Minnie holiday

Date of experience: July 15, 2020
Angela A.
Australia
1 review
0 helpful votes
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Price, location and having 24 months to use is fabulous
July 15, 2020

Price, location and having 24 months to use is fabulous

Date of experience: July 15, 2020
Anne F.
Canada
1 review
0 helpful votes
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Value
July 15, 2020

Value

Date of experience: July 14, 2020
Ty G.
California
4 reviews
0 helpful votes
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Price
July 15, 2020

Price

Date of experience: July 14, 2020
Patricia S.
South Carolina
1 review
0 helpful votes
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For the partner hotels listed it seems like a great...
July 15, 2020

For the partner hotels listed it seems like a great rate!

Date of experience: July 14, 2020
Darren D.
Australia
1 review
0 helpful votes
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Deal
July 14, 2020

Deal

Date of experience: July 14, 2020
Muzaffar L.
Canada
1 review
0 helpful votes
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Thanks
July 14, 2020

Thanks

Date of experience: July 14, 2020
Rosemary A.
Canada
1 review
0 helpful votes
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Cheap
July 14, 2020

Cheap

Date of experience: July 14, 2020
13,110 reviews are not recommended
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