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Unsold.com

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2.9
unsold.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Unsold.com Reviews Summary

The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
45
returns
18
quality
53

We monitor reviews for authenticity

George P.
Georgia
1 review
0 helpful votes
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Saw the advertisement and saw the reviews were great
July 14, 2020

Saw the advertisement and saw the reviews were great

Date of experience: July 14, 2020
Dustin D.
Canada
1 review
1 helpful vote
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Haven't even seen what hotels I have to choose from
August 13, 2020

Haven't even seen what hotels I have to choose from

Unsold.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2020
Sarah A. — Unsold.com Rep
over a year old

Hi Dustin,

Thank you for your valuable feedback. You be able to select your hotel once you set you travel dates/ Also, we give our customers 24 months to book their travel dates. If any other questions or concerns, you can contact our Unsold Customer Care team 24 / 7 https://unsold.com/contact-us

Steve T.
Australia
1 review
0 helpful votes
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Deal
July 14, 2020

Deal

Date of experience: July 14, 2020
Martin O.
Canada
1 review
0 helpful votes
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Cheap
July 14, 2020

Cheap

Date of experience: July 13, 2020
Cheryl W.
Canada
1 review
0 helpful votes
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Value
July 14, 2020

Value

Date of experience: July 13, 2020
Chriss M.
Australia
2 reviews
0 helpful votes
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Facebook
August 13, 2020

Facebook

Date of experience: July 13, 2020
Phillip R.
Canada
2 reviews
1 helpful vote
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Facebook ad
July 14, 2020

Facebook ad

Date of experience: July 13, 2020
Scott R.
Canada
1 review
0 helpful votes
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The deal
July 13, 2020

The deal

Date of experience: July 13, 2020
Andrew S.
Canada
1 review
0 helpful votes
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Awesome rate
July 13, 2020

Awesome rate

Date of experience: July 13, 2020
Jane K.
Canada
1 review
3 helpful votes
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Good deal as i can see, never been in this site yet...
August 12, 2020

Good deal as i can see, never been in this site yet so far. Hopefully turns good.

Date of experience: July 13, 2020
Nicole U.
Canada
1 review
0 helpful votes
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Essai
July 13, 2020

Essai

Date of experience: July 13, 2020
Ian U.
Australia
1 review
0 helpful votes
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Procedure to book is So user friendly
July 13, 2020

Procedure to book is So user friendly. Very suitable for us older souls

Date of experience: July 13, 2020
Mary Z.
Australia
1 review
0 helpful votes
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The deal
July 13, 2020

The deal

Date of experience: July 13, 2020
JERONIMO Z.
Canada
2 reviews
0 helpful votes
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Facebook promotion
July 13, 2020

Facebook promotion

Date of experience: July 12, 2020
Harj B.
Canada
1 review
0 helpful votes
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Referral
July 13, 2020

Referral

Date of experience: July 12, 2020
Ranveer H.
Canada
1 review
0 helpful votes
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Reference
July 13, 2020

Reference

Date of experience: July 12, 2020
Matt M.
Ohio
1 review
0 helpful votes
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Facebook
July 13, 2020

Facebook

Date of experience: July 12, 2020
Kerry V.
Australia
1 review
0 helpful votes
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Always wanted to go to port Douglas but too expensive
July 13, 2020

Always wanted to go to port Douglas but too expensive

Date of experience: July 12, 2020
Sharolynn Y.
Australia
1 review
0 helpful votes
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Planning on vacation at Port Douglas and saw this ad
July 12, 2020

Planning on vacation at Port Douglas and saw this ad - due to family having unplanned surgeries not sure what date we will be available to travel so this is a good way to book what is wanted.

Date of experience: July 12, 2020
Andy Z.
Canada
1 review
0 helpful votes
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?
August 11, 2020

?

Date of experience: July 12, 2020
13,110 reviews are not recommended
  • SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
  • SmartCustomer has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
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