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TN Nursery, family-owned since 1959, is one of America’s largest and most trusted online suppliers of bare-root trees, shrubs, perennials, and native plants. We grow, pack, and ship directly from our Tennessee farm to gardeners, landscapers, and restoration projects nationwide. Every order is backed by our full one-year warranty for healthy, thriving plants.
Specialties include native wildflowers, flowering trees, privacy hedges, wetland plants, mosses, and erosion control vegetation.
TN Nursery has a rating of 4.3 stars from 1,933 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, customer service and good condition. TN Nursery ranks 2nd among Trees sites.
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I am a big believer in using native species in our garden and I really appreciate having a place to go that specializes in that plant category.
Ordered water lily 2 yrs ago. It was buy 1, get 1. Needed just one so I gave it to my neighbor. We need more this year so it's buy 1, get 1 again.
Thank you so much!
This nursery, as stated, always does bareroot plant shipping. Don't be skeptical when they first arrive at the appropriate planting time looking bland. Do be patient. My first purchase was a hibiscus bush 5 years ago and I almost dug it up after the first 2 years with nothing. Then in year three: Kaboom. It now 6 feet tall and blooms beautifully every year.
Thank you! 🌱
My previous experience only involved ordering I have not received the product yet, but I just ordered yesterday so I don't expect to see it for a little while
Thank you so much!
I have bought several trees from TN in the past 8 months, not realizing how much time it would take to get them properly planted: digging holes large & deep enough, amending the soil. My success rate has been less than 50%. Either I didn't get the trees in the ground soon enough or they were too stressed upon receipt to survive. You should advise your customers to have the holes dug before the trees arrive & get them in the ground within a few days - especially when they have several delivered at the same time.
Hi Lisa,
We appreciate your feedback, but we do want to be clear—we sell strong, healthy, viable bareroot trees that are dug fresh and shipped in proper condition.
Bareroot planting does require timing and preparation, and success largely depends on how quickly they are planted and the conditions they go into. When planting multiple trees at once, delays or soil conditions can significantly impact outcomes.
We do provide guidance, but ultimately planting success is influenced by factors outside of our control once they leave our nursery.
We are a family-run nursery, and we take pride in the quality of our stock and the value we provide.
If you ever want help selecting varieties better suited to your soil or setup, feel free to reach out.
Thank you. 🌱
Ordering process is frustrating. I thought I added Virginia Creeper@ 5.99/plant (there were no other options) to my cart. The price in the cart was $8.39/plant. Virtual assistant was not precise enough in its answers - saying the $8.39 "probably" indicated it was a larger size than the one shown on the product page. When the Plant Protection didn't show up as a separate line item, I did the math & figured it had already been added to the price/plant. AI should have caught that & saved me the extra work.
We planted 13 trees and they all died (unfortunately). We got a store credit and repurchased the same type trees. Hoping this time they will thrive.
Hi,
Thank you for giving us another try—we truly appreciate that.
If the same type didn’t do well the first time, it may be worth considering a different variety. Sometimes certain trees just don’t match well with specific soil types, drainage, or conditions, even when everything is done right.
We’re glad you were able to use your credit, and we’re hoping this round does better. If not, we’d be happy to help you choose something that may be a better fit for your soil and location.
We are a family-run nursery, and we truly want you to have success.
Feel free to reach out to [email protected]
if you’d like recommendations.
Thank you. 🌱
Never saw any taxes charged for my order but not complaining!
A company that you can trust. I am a customer for several years and I had a very good experience with them.
Thank you so much!
I've twice ordered European hornbeam plants (which aren't easy to find) in bulk for a large hedge in progress. They arrived in good shape, and when one arrived at a time when It couldn't be planted in my climate, the nursery replaced it for me at a later time.
Thank you so much!
I have ordered roots in the past and they never grew. Its been two years. I thought I would give these a try since the price is right.
Hi Sharon,
Thank you for giving us another try—we truly appreciate it.
We do want to clarify that most perennials will not show growth right away. In many cases, they spend their first season establishing roots and will come up the following spring after planting, even though they are alive underground.
We are a family-run nursery, and reviews like this do impact us. We take pride in sending viable plants and want you to have success this time.
If you ever want help with specific plants or what to expect, please reach out to [email protected].
Thank you. 🌱
I ordered some patio peach trees that shipped for the right season and they are starting wonderfully i also have gotten privet most amazing plant ever the aroma is like nothing else and they are growing wonderfully
Thank you!
Some things were good but I received shrubs too late to plant in the fall. It was avoidable since we have freezing temps in October The sale and to replace some plants that diesand the excuse was your plants weren't dormant yet- obviously I can't order shrubs in the fall.
Thank you! I hope they all do well for you.
I bought trees and raspberries and almost all did not make it. And the were not allowed for return.
One peach tree was allowed for returning for less than the cost of the tee
Hi Susan,
We’re sorry to hear about your experience and understand your frustration.
Our plants are shipped bareroot and dormant, and it’s not uncommon for some to struggle after planting due to transplant shock, soil conditions, watering, or weather, which are outside of our control once planted.
We do have a 24-hour arrival policy to verify plants arrive alive, and our return/replacement options are based on that timeframe. The extended warranty covers longer-term outcomes after planting.
Regarding your peach tree, we’re glad we were able to offer a resolution there.
We are a family-run nursery, and reviews like this do impact us. We would never knowingly send out dead plants.
If you’d like us to review your order further, please reach out to [email protected].
Thank you. 🌱
Ordered 25 classic day lilies and they arrived in great shape ready for planting roots with instructions. All of them have shoots now. Thank you.
Thank you so much!
2 trees for the price of one. Only wish shipping didn't cost so much, but dormant trees were well-packed. Be sure and check for the second tree in box! I overlooked it at first.
Thank you so much!
Planted my first order of 2 white Crape Myrtle trees about 3 weeks ago and they are already starting to bud!
Bought a couple trumpet vines last year and planted them. No results from them yet, so hoping the four I'm buying now will have better luck
Hi Robert,
Thank you for your order and for giving us another try—we truly appreciate it.
Trumpet vines can be slow to establish at first, especially from bareroot stock. It’s not uncommon for them to spend the first season focusing on root development, with little to no visible growth, and then take off the following season once established.
We are a family-run nursery, and we want you to have success. With proper conditions, they can grow very aggressively once they get going.
If you’d like any tips, feel free to reach out to [email protected].
Thank you. 🌱
I was notified there would be a delay in shipping due to dry weather conditions, and when the moss arrived I called in with freeze concerns. They guided me through exactly what to do. Great experience with communication :)
Thank you so much for giving us a try! 🌱
When ordering early (ship now) I did not realize plants still have to be dug and then shipped. That was not a problem just mistake on my part. All in all very satisfied with my order and why I am placing a second order.
Thank you so much for giving us a try! 🌱
I purchased a fast growing American Sycamore tree to replace a dying flowering plumb tree. These fast growing trees will give me shade and privacy in a few short years.
Thank you so much for giving us a try! 🌱
A previous order of lilacs last year was not successful. The second time I ordered this year all specimens were perfect They seemed to be carefully chosen.
Thank you so much for giving us a try! 🌱
I may not have planted my previous order correctly, and none of them lived. I want to try again.
My previous experiences have been wonderful. The products arrive well packaged and timely. The products were healthy and by following the planting instructions they have been thriving and blooming beautifully
Thank you so much for giving us a try! 🌱
Answer: The buy one get one offer they ran. It was a Hugh mistake. I regret wasting my money!
Answer: I can never get a response from anyone. If I call the number with my issue they tell me I have to email them.
Answer: Call the customer service number listed on the site Mon-Fri 8:00-4:00 CST


Thank you so much!