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TN Nursery

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TN Nursery, family-owned since 1959, is one of America’s largest and most trusted online suppliers of bare-root trees, shrubs, perennials, and native plants. We grow, pack, and ship directly from our Tennessee farm to gardeners, landscapers, and restoration projects nationwide. Every order is backed by our full one-year warranty for healthy, thriving plants.
Specialties include native wildflowers, flowering trees, privacy hedges, wetland plants, mosses, and erosion control vegetation.


tnnursery.net
Founded in 1926
Altamont, Tennessee, United States
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TN Nursery Reviews Summary

TN Nursery has a rating of 4 stars from 1,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, customer service and good condition. TN Nursery ranks 2nd among Trees sites.

value
224
shipping
223
quality
372
This company responds to reviews on average within 2 days

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7,962 reviews

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Ohio
1 review
0 helpful votes
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Dead on arrival
June 4, 2026

Sending dead nursery stock and will not refund or replace. Thier warranty is a scam, 24 hours. Ordered 3 to 4 foot trees got 2 foot. They probably add the roots to their height. Tennessee is having drought so they making their customers foot the bill.

Date of experience: June 3, 2026
Brittany M. TN Nursery Rep
1 month ago

Hi,

We’re sorry you feel this way, but we do need to clarify several inaccurate statements.

Our trees are shipped bareroot and dormant, which means they will not have leaves and may appear smaller than expected at arrival. Sizes listed are approximate ranges, and trees are often trimmed before shipping to support root establishment.

We do not ship dead plants. If a plant is truly non-viable at arrival, it would show signs such as being mushy or decomposed, not firm and dormant.

Our 24-hour live arrival policy is clearly stated and agreed to at checkout so plant condition can be verified immediately. After planting, outcomes depend on soil, moisture, weather, and care conditions, which are outside of our control.

We are a family-owned and operated nursery, and statements like calling us a “scam” are not accurate. Reviews like this do impact small businesses like ours.

If you’d like us to review your order, please email [email protected].

Thank you. 🌱

Tennessee
5 reviews
0 helpful votes
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Plants seem good
June 3, 2026

I've ordered several different plants. They all seem to be in good shape.

Date of experience: June 3, 2026
Brittany M. TN Nursery Rep
1 month ago

Thank you so much for giving us a try! 🌱

Arkansas
1 review
0 helpful votes
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Good strong healthy plants.
June 3, 2026
Updated review

My plants arrived in great condition and prices are reasonable

Date of experience: June 3, 2026
Brittany M. TN Nursery Rep
1 month ago

Thank you so much for giving us a try! 🌱


Good quality plant
May 2, 2026
Previous review

Took a long time to get found

Date of experience: May 2, 2026
1 review
0 helpful votes
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Beautiful plants in great condition, great prices, fine service. I've ordered from them several times, and have always been delighted.

Date of experience: June 3, 2026
Brittany M. TN Nursery Rep
1 month ago

Thank you so much for giving us a try! 🌱

Delaware
1 review
0 helpful votes
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Very responsive and they care about customers and their trees

Date of experience: June 2, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you! 🌱

Kentucky
1 review
0 helpful votes
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I had signed up some time ago for a monthly subscription. I canceled after about 4 months because I kept getting the same plants, all ferns. Customer service was little to no help. Wasted my money. In addition the writing identifying the plants was usually illegible.

Date of experience: June 2, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you so much!

1 review
0 helpful votes
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I've ordered several times from TN Nursery. Any failures have been of my own negligence. The dormant plants arrive packed nicely, with instructions, and all it takes is patience (and labeling) for them to come up and thrive.

Date of experience: June 2, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you so much!

1 review
0 helpful votes
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Pleased with my first order.
June 1, 2026

I was given even more plants and they are thriving.

Date of experience: June 1, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you so much!

1 review
0 helpful votes
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Shipping delay
June 1, 2026

We ordered plants a month in advance for a volunteer event. Shipping estimate gave us plenty of time. When plants did not arrive, I called the nursery and was told they had not been dug yet and would not arrive on time (due to conditions at the nursery). I pushed and they agreed to dig and ship same day. We were able to get the plants in the ground on volunteer day but the lack of communication from the nursery earned the poor review.

Date of experience: April 1, 2026
Brittany M. TN Nursery Rep
2 months ago

Hi Jessica,

Thank you for your feedback—we do appreciate you sharing your experience.

We’re glad you were able to get the plants in time for your volunteer event, but we do understand how the lack of communication was frustrating.

When we mentioned conditions at the nursery, that refers to field digging conditions, which directly affect when plants can be safely harvested without damaging root systems. That said, we agree communication could have been better, and we’ll work to improve that.

We are a family-run nursery, and feedback like yours helps us do better.

Thank you again, and we appreciate the work you’re doing with your volunteer efforts 🌱

Missouri
1 review
0 helpful votes
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I ordered hardy water lillies. They came as a cut disc. Spongy. I potted them according to video directions. Nothing so far. Also blue flag. Maybe 1/2? Are up. 2 kiddy swimming pools taking up space in my greenhouse for nothing

Date of experience: June 1, 2026
Brittany M. TN Nursery Rep
2 months ago

Hi,

We understand your concern and want to clarify a few important points.

Hardy water lilies are shipped as root divisions, which can look like a soft or spongy cut piece at first—that is completely normal and how they are propagated. They often take time to establish in water before showing visible growth.

For the blue flag iris, having about half come up is actually not unusual early on. Many of these are slow to establish and some may not show full growth until later in the season or even the following spring.

Water temperature, depth, and sunlight all play a big role in how quickly aquatic plants respond, especially in controlled environments like pools or greenhouses.

We are a family-run nursery, and we do not send dead plants—what you’re seeing is consistent with normal dormancy and establishment timing.

If you’d like help adjusting your setup, please email [email protected], and we’ll be happy to guide you.

Thank you. 🌱

1 review
0 helpful votes
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Staghorn Sumac
May 31, 2026

At first I was doubtful of the product since all you get is a damp root sytem in a bag.
But after planting the Staghorn Sumacs, they came to life really quickly.

Date of experience: May 31, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you so much!

1 review
0 helpful votes
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This is the most economical way to acquire perennial plants.

Date of experience: May 30, 2026
Brittany M. TN Nursery Rep
2 months ago

Hi William,

Thank you for your honest feedback—we truly appreciate it.

That’s exactly right—bareroot perennials are a very economical way to plant, but some can take time to establish while others take off quicker depending on conditions.

We’re glad to hear some are doing well, and others may still surprise you over time as they continue to settle in.

We are a family-run nursery, and customers like you mean a lot to us.

Thanks again! 🌱

Ohio
1 review
0 helpful votes
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Planting in the fall
May 30, 2026

I received a few different ground covers last fall. None of them survived the winter. I may order some again this spring/early summer, to try again.

Date of experience: May 30, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you so much!

Illinois
1 review
0 helpful votes
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Wide variety of quality plants.
May 27, 2026

All was received as advertised. Healthy plants are growing!

Date of experience: May 27, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you so much!

2 reviews
0 helpful votes
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A first time for everything
May 27, 2026

I've had contact before.
Don't recall any purchase being completed

Date of experience: May 27, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you so much!

1 review
0 helpful votes
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Plants shipped as described. They are now gorgeous and mature, a year later.

Date of experience: May 25, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you so much!

1 review
0 helpful votes
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Previous experience good.
May 25, 2026
Updated review

Ordered five Black Haw bushes.
Four are growing nicely.

Date of experience: May 25, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you so much!


Was easy to order
April 2, 2026
Previous review

Was easy to order

Date of experience: April 2, 2026
1 review
0 helpful votes
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*
May 25, 2026

How do you bypass this section and submit your order without writing.

Date of experience: May 25, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you for the 4 stars!

Virginia
1 review
0 helpful votes
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Beautiful roots
May 24, 2026

First ordered in March took it awhile to get here because of a drought.

Date of experience: May 24, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you so much!

Texas
1 review
0 helpful votes
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Quality Is exceptional
May 23, 2026

The price, quality, selection and quick shipping
Have made me a loyal fan

Date of experience: May 23, 2026
Brittany M. TN Nursery Rep
2 months ago

Thank you so much!