TN NurseryReviews 1,590

Like your site, but I was told I qualified for free shipping, but then was charged $9.18. No way to question this online, so I went ahead and paid, but not happy about it. I think you should give free shipping just like you do on your other site.

I'm looking forward to the plants survival. They are planted and I'm looking forward to dewberry crops,

I ordered Wild Strawberry plants and received Dwarf Cinquefoil. I hope I can get my money back as soon as possible.

I know what I'm doing plants dry and brittle planted them anyway. Kept them moist nothing is growing@ this time

Easter week and shipment delayed. Dont know if trees are alive or dead. No sign of sprouting leaves.

The web site is easy to navigate. The variety of in stock items is great

Great experience and easy! Plants received were great quality.

The expedited process of shipping my order to me was really appreciated. Speed of website was impressive.

Great pricing, too cold to plant, so keeping it in a bucket for 1 week. Plants are all green, look good. Will purchase additional items

I ordered 2 maple shrubs and 20 Bluetts in February, 2023, total cost $76. I received 2 2' "twigs" and 2 2" square plastics bags of dirt & seeds (supposed to be bluetts). They never germinated and the planted twigs never sprouted anything green. Now (May 5) this fine company wants me to leave the twigs in the ground for another 4 mos as they insist thry are alive, despite a scratch test showing no green. They refuse to refund even though there is a 1 yr guarantee. Do not order from them! They do not stand behind their products! Working with my credit card company now for a charge back. Don't get cheated like I did!

Our items came weeks after I expected them and according to the website guarantees. I tried to cancel the order when it didn't arrive timely but wasn't allowed to. When the items did arrive they were of bad quality anyway. I will never order from them again. They also won't unsubscribe me from their promotional emails although I have requested that several times. That triggered this review even though my purchase was a couple of years ago.

I purchased 9 Liatris "live plants" from this company and they sent old, dormant bulbs in a bag of dirt! How can they claim to send live plants when that's not what you get? I asked for my money back and they refused. I decided to plant them anyway and NONE of them grew! Not ONE. I asked for my money back again - under warranty this time - and they still refused! This company is very deceitful and does not honor their own warranty. Buyer beware! I will never order anything from them again.

If I could give them no stars I would. This business is a scam. Ordered over $300 worth of plants to plant around my pond over a year ago. I received small dried up stems that bore little resemblance to a plant. Not one plant survived. Only then did I investigate and learn that this business has been the subject of numerous complaints with the Better Business Bureau. Unless you like to throw money away, do not patronize this business!

They're website is nice, but that's about it. Although they shipped on time, I have no idea if my order was complete or in what condition. Why? Because they shipped "signature required" in the year 2022….as if people can just be at home all the time. They don't respond to emails, their phone lines inevitably end with a "goodbye" without ever a chance to speak with a human. And now I know why. They are embarrassed to accept the truth. Complete waste of money. Even my UPS driver left a note about why in the world they ship signature required. Total waste of money. Buyers beware.

After 3 unanswered voice messages, 3 unanswered messages on their URL message board, and 1 unanswered email message, I cancelled the order. They shipped it anyway.

I was scammed by this company. Purchased 2 crepe myrtle trees. I should have been suspicious when the package weighed on 1LB. Dead on arrival. Im usually quite vigilant, but they scammed me.

The root stock that I ordered from TWN have arrived quickly and are growing well. TWN has great customer service and great quality plants!

We ordered 25 red & 25 white oak tree acorns. Each acorn package was clearly identified and more than the tagged 25 each. All of the acorns showed roots, which I was delighted to see. I'm planning on ordering more acorns soon from them.

I am awaiting my second order. The first plants have done absolutely beautifully. For this reason, I did not hesitate to order two red dogwoods.
Thanks

Ordered and paid for 3 trees recently. They were supposed to be shipped within 3 days. I ordered on a free freight day but the invoices I received showed they charged me freight. Then they emailed and said all shipping had been delayed for a month or two. I told them I wanted to cancel the order. They said that I would be charged 20% to do that. They said they would turn it over to their management team. Now they do not take phone calls or send emails. Crooks, scammers, dishonest IMO. Don't go near them!