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TN Nursery, family-owned since 1959, is one of America’s largest and most trusted online suppliers of bare-root trees, shrubs, perennials, and native plants. We grow, pack, and ship directly from our Tennessee farm to gardeners, landscapers, and restoration projects nationwide. Every order is backed by our full one-year warranty for healthy, thriving plants.
Specialties include native wildflowers, flowering trees, privacy hedges, wetland plants, mosses, and erosion control vegetation.
TN Nursery has a rating of 4.3 stars from 1,663 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention customer service, bare root and good condition. TN Nursery ranks 2nd among Trees sites.
We monitor reviews for authenticity
My plants arrived in good condition and with planting instructions
Great company to do business with good prices very helpful easy to use website will continue shopping
I have ordered twice previously. Perennials very dependable and beautiful!
I believe the trees were not yet dormant when I received them which made them unable to survive when planted. None of them survived.
Fast shipping. My apple trees arrived dead, but the pomegranates are perfect and growing nicely. Customer service offered to replace or refund the money for the apple trees, but I didn't know to save the dead root stalks or take photos, so I just lost the money. Not their fault, the website clearly says this, I just didn't read it until afterwards.
I'm so sorry to hear this.
Moss is beautiful. But customer service did not give me any idea on when I would receive it. I finally had to call 3 times to get an update. I ordered on March 5th and did not receive my order until early April. I realize this is a busy time, but I would have appreciated an update.
Genevieve, thank you for your honest feedback and for your order. We are glad to hear you were happy with the quality of the moss.
We are very sorry for the lack of communication regarding your shipping timeline. You are absolutely right that you should have received clearer updates, especially after reaching out multiple times. That is something I will look into.
We are a family-run nursery, and feedback like this truly helps us improve. We appreciate your patience during our busiest season and your understanding.
If you ever need anything in the future, please feel free to email me directly at [email protected]
and I will personally assist you.
Bailey
I had ordered two orders of trees, some pink Dogwood for gifts to neighbors. I was hospitalized within a couple days of them arriving so my son put them in pots and cared for them. They died anyway so I am trying to replace the Dogwoods. The Pink seem to be sold out!
I hope you get better soon!
I ordered 3 buy one get one free blue hydrangeas. My order can with 4 wooden sticks. None of the plants grew. Also I was missing 2 more hydrangeas. The excuse was that they were entangled in the group of sticks, but I o my got 4 sticks. I'm giving them a second chance. I'll post there nursery as a ripoff on every social media platform as well as make videos of plants I buy that look like $#*!, don't grow and I get less than what I've paid for.
Christen, we are very sorry to hear about your experience and understand your frustration. That is not the experience we want for any customer.
We do want to clarify that Blue Hydrangeas, when shipped bare root and dormant, will often appear as sticks at first. That is completely normal, and they focus on root establishment before showing visible growth. That said, you should still receive the correct quantity ordered, and we take that concern seriously.
Regarding the Buy One Get One promotion, the free plants are included during fulfillment and can sometimes be bundled together, but you should not be missing items. We definitely want to review this for you.
We are a family-run nursery, and reviews like this truly do hurt our small business. We care about our customers and want to make this right.
Please email me directly at [email protected]
with your order number and photos, and I will personally review your order and take care of you.
Bailey
Plants arrived in good condition and grew exceptionally well. Flowered for months!
Thank you so much!
I'm always pleased with TN Nursery plants. They have prompt shipping and bareroot plants are always in good condition.
Thank you so much!
Plants have always been in great condition, service is quick, packaging is great. All my orders are growing and healthy! Would definately recommend
Thank you so much!
I've been getting very healthy and generous sized trees! All the trees I've bought growing beautifully! It makes me so happy to watch them grow!
Thank you so much!
Received persimmon trees, looks very healthy and taller than I expected! It came dormant so I can't wait to see leaves on the trees! Wow, buy one and get one free! Amazing!
Ordered the same thing two years running (to complete a project) and the plants were clearly different cultivars.
Thank you so much!
I've been pleased with the bare root ferns I bought there last year, I was a bit slow getting them planted and they still did Great!
Thank you so much!
It was wonderful.easy to pick what you want, full description of what it is & how to take care of it.will be shopping again!
Thank you so much!
Very easy to order and plant. Everything arrived healthy and ready to go into the ground.
Thank you so much!
Ordered from TN last year and was happy with the results. I'm especially impressed with how the plants are shipped - they arrive healthy and ready to go into the ground.
Thank you so much!
We ordered quite a few trees for our little orchard and I appreciated how simple it was to find what we were looking for and navigate through the site! From start to finish, the overall experience was great!
Thank you so much!
No experience with them yet, but look forward to ordering more from them
Thank you so much!
I bought a bunch of seedling pawpaws to graft onto, and they were tall plants that will probably fruit in about 3 years. Very few nurseries sell them that large.
Thank you so much!
With the buy-1-get-1 deal, the prices seem good. Assuming they are healthy and the right size when they arrive, I will feel good about the purchase.
Answer: The buy one get one offer they ran. It was a Hugh mistake. I regret wasting my money!
Answer: I can never get a response from anyone. If I call the number with my issue they tell me I have to email them.
Answer: Call the customer service number listed on the site Mon-Fri 8:00-4:00 CST


We are very sorry to hear about your previous experience and understand how frustrating that must have been.
All of our trees are shipped during their proper dormancy window, but depending on timing and climate differences, they can sometimes appear to be in transition. That said, we never want a customer to feel like they did not have success with their order.
We are a family-run nursery, and reviews like this truly do hurt our small business. We appreciate you giving us another chance and want to help ensure a better outcome this time.
Please email me directly at [email protected]
with your order details and any photos, and I will personally review everything and assist you.
Bailey