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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ended up going through a third party unintentionally then could not cancel the tickets so I paid double for the tickets. Which was a disappointment.
This was super easy to use and very easy to get a parking ticket using this platform
Called venue ahead and was told TicketsOnSale isn't one of their ticket vendors and may not scan when I got there, so I didn't use it
Easy process. I do not like waiting till November to get the tickets.
There doesn't seem to be a way to add these tickets to my Apple Wallet - which really makes me uncomfortable. I'd like them there rather than having to worry about cel service going into the event...
My first time using the site was a breeze I will book in the future.
I ordered tickets and they were delivered on time and the site was easy to navigate
I had no problem with my order and received my ticket immediately
I haven't received my tickets yet because the event is in another couple of months but so far so good. I have been receiving emails.
This is the worst ticket agency, they want you to take a survey of them and will keep emailing you to confirm the receipt of your tickets, however you can not move them from your email and to your wallet so hopefully when I get to the venue they will pull up regardless of how bad reception is. I wish there was a better way to purchase these tickets
I thought I was purchasing from the Clippers directly and had no idea I was paying such a high price when I could have bought them for much cheaper.
Printing is old school. We need an app to bring the tickets on our iPhone. In the Wallet if possible.
Good experience so far. I am trying to get mt parking ticket transferred to my email.
Tickets arrived immediately and I had one of the best times of my life at the show on about 2 hours notice. 10/10.
I purchased my tickets really early. So I couldn't remember what agency I bought the tickets from. What was awesome is that on the day of the concert, I received the confirmation and was able to add them very easily to my Google wallet.
Not good at all can't get a real person on the phone
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members