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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Season tickets were bought, but didn't Arrive in mail. I called twice about them,
And on the 3rd call I was finally told that
Tickets will come online. Finally I received The tickets.
I purchased a parking ticket online with no issues.
For an older gentleman with little computer experience, it was a confusing experience but I managed to muddle through. Viola!
Need my balance back. She saw that i had paid but said she'd credit my credit card. Please respond.
Lousy. Still unable to recieve tickets. I fo;; ow the instructions and it constantly says: wrong number: I have tried it several times with the different numbers supplied and still unable to recieve tickets!
You should be ashamed! Incorporate into the ticket price
I thought the parking would be at the Mc Cormick lot. So, while convenient, it was a little confusing on where the parking actually is. Lesson learned.
The purchase experience was easy. Still waiting on my parking pass to be sent to me so don't have a final review but so far so good!
We picked seats but time ran out in attempting our first purchase. The credit card company thought is was a fraud purchase. We had to contact them that is was not and the ticket app. Ran out of time.
I did not realize that the service fee was so enormously expensive.
There was a gap in processing from the original purchase platform and Ticketmaster. It wasn't as smooth as other past ticket purchases.
I purchased tickets to an event without realizing that I wasn't on the official venue site. Well, I paid about $60 more than what I would have paid if I used the official site, and I would have purchased better seats.
Even after all the steps of purchasing the tickets, I had to "accept" the tickets, then acknowledge I accepted the tickets
There was no parking at 6:00 pm when the lot was open. I had to pay to park in a garage. Ruined our time getting there.
Confusing. I then got an email asking if I got a ticket confirmation. I got an email telling me these are not my tickets
We are on holiday so do not have a American phone number so was quite difficult to book and to receive the info
Using the site was easy. The decision for which seat was harder! 🤣 I would use this site again
I am forced to submit a review to verify I received the purchase confirmation email
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members