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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I found out after I made the purchase that I would not receive the tickets until possibly the day before the concert. This makes me very nervous and I hope I have not been scammed.
I found the website easy to navigate and purchase tickets for the show I will be attending. I was able to select the section and row of the tickets, but not the individual seats. Some of the seats will have a viewing obstruction, which is noted in fine print after you put the seats in your cart. I would like to ability to be able to select exactly which seats desired. And, it would be helpful if the note about the viewing obstruction was more prominent.
Thankfully, I received my tickets quickly and my overall experience was good so far.
Had I realized this was a 3rd party site, I wouldn't have ordered. It's a lot of money to spend with no cancellation or refunds. It's deceiving that the site is made to look and act like Ticketmaster.
I am anxious to wait 5 months until my event to see if my tickets are legit or not. I would have fathered gone through Ticketmaster directly.
Why would I give you a review when I haven't even received my tickets yet?
How about completing the transaction before you go sniffing around for mandatory stars
The process was simple enough; I have no complaints. The only *meh* was the redemption offers for credit cards, et al.
Gave it the number of tickets and then requested preferred location. Paid for tickets and received confirmation of them. Simple instructions on how to receive them and how to present them at the gate for the event.
Easy to access; however, it would be nice to see an actual seating chart
This is not the original place to buy tickets.
I found out after I bought these tickets that they were originally on sale for only $60.00 a person. Same area. Same venue. Same dates. Same concert. That is less than 1/2 of what I paid here.
That is theft of my hard-earned dollars.
It's horrific that I cannot get those dollars back.
Within 10 minutes of ordering, my tickets were transferred. Easy transaction. I would prefer the review was after the event in case there were issues at the event, as it is all electronic
Was easy process, kind of unusual not to see seat numbers. Would like to get tickets earlier than two days.Would give a better account after the Show
It was way too hard to get these tickets. I had to download a mlb app I didn't want and then create a profile login. Go through a their security protocols to gain access then finally I could view my tickets. Way too many steps, way too difficult and time consuming. I don't want t to download an app I'll only use once
I was led to believe that my purchase was in Canadian funds only to be charged in American that is a significant difference in cost?
When you go on Ticketmaster and you can't buy tickets and you go on this site thinking you're buying them directly from Indian Ranch and then you get the actual ticket and it's a quarter of the price really sucker punk
In this website show me the price for concert tickets 101 American dollars but the real ticket price was 75 Canadian dollars. I never book tickets again from this website
There was nothing simple about this APP. And the email says you MUST download the app to get your tickets, which didn't work. When trying to get assistance by phone, the automated system was horrible, and I just went round and round! I don't even know how I managed to find a person, but they gave me ANOTHER phone # and I ended up waiting over an hour to talk to someone. This young lady was very nice, helpful and patient. When all was said and done, she could not figure out the why, so I asked. Is there any way to get these tickets without going through all this. And You wouldn't believe what she said! All we had to do is go to the box office and pick them up. Pure frustration for 3 hours to find out how simple it could have been.
Thought site was a different site. It is very misleading, over priced and a scam. I should have been able to cancel my purchase when I tried to a minute later. I will never purchase through you guys again. And you know you are a scam.
Simple process made easy by directions specific for the purchase.
I'm only filling this out to get my order confirmation. I'm not exactly sure how I would rate or describe this company given that I haven't received my tickets yet. Here's to praying it's a legit site! 🤞🏼🙏🏼
Well I bought four tickets you have my money and I have no tickets yet. So I can't give you anything yet because yall have not held up your in of this order yet
I got a confirmation email, but haven't gotten my tickets. Seems a little sketchy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members