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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The site is a Ticketmaster clone! Read the fine print before you buy tickets from here, or even better, don't buy from here. The tickets are twice the price of "real" tickets, the seats are not guaranteed, and you don't receive your tickets until hours before the event. Then there are ridiculous instructions on what to do if the venue doesn't recognize the tickets as valid. Like you're going to be able to get a confirmation from the venue that you presented bogus tickets and were refused entry, just to get a refund. DO NOT USE THIS COMPANY!
I was told I needed the adobe app on my phone to upload tickets but not sure I needed it.
Tickets have Morris name on them and they're smaller than expected. Hope I'm not getting scammed.
Easy to make purchase but disappointed that tickets not immediately available and concerned that they won't be delivered by event date (5 months away). And no option to cancel with refund.
After getting jerked around by ticketmaster to a point my credit card was frozen, I came back to ticketsonsale. There was no problem after that. Great to use.
I paid 2x the price these tickets were selling for on Ticketmaster. I got scammed. Shame on me for not paying attention.
I was not sure if this was the approved ticket selling outfit for the concert I was going to or not. And almost felt like a scam.
I give this three stars because it looked like I was on the website of the actual venue, and I didn't realize I was buying from a reseller. Shame on me for being dumb. Shame on themfor being deceptive. But the process was super easy and I hot my tickets right away.
It was an easy process to find seats we liked in the drawings, and my tickets were emailed to me quickly way ahead of the November 26 performance.
Just having issues with signing in and downloading my tickets.
Very bad, didn't realize until it was too late, but you gouged the hell out of me Will never use you again
I cannot find my two tickets that I paid for to go to the Elton John tribute concert at Pechanga. You never sent them to me.
I got the email with a link to get my tickets. I wanted to add them to my Apple wallet. After wading through a lot of clutter on the linked page, there was finally a button to add them to my wallet. It didn't work. I chatted with help. They couldn't make it work either. I had to download the Ticketmaster app, setup an account, update my password, wade through setting up a passkey. Wade through a whole bunch more crap I don't care about. FINALLY I have my tickets in that unwanted app (which I have to wade through obscure menus to get the tickets to display.). The tickets are still not in my Apple wallet.
Next time, when you send the email with the tickets, how about just including a button to add them to my wallet. And make the button work!
Very expensive and written in USD instead of CAD, which boosts de real amount paid. I would also have liked to receive my tickets at ordering time. There's still quite a bit of time left before the concert, so I'm crossing my fingers.
I did not realize I was on a platform NOT purchasing from the theater. I did not know I would not get my seat info/confirmation/tickets instantly. Not until date of performance. I did not know I might have to download an APP to get ticket info. As a WA State Senator I find this VERY disturbing and will be looking into legislation.
Seems good. I'll now when I have the tickets and if they are as advertised
When I purchased the tickets, it was supposed to be a mobile transfer and now I'm getting an email saying the cricket won't be available until the June 21, which is the day of the event so no, I'm not very happy about that. I want my tickets now. If someone from customer service, could please call me at *******080 at least text me an update on when I'm gonna get these tickets. It also references some type of transfer. It doesn't even say where the tickets would be transferred so I spent a lot of money and I have nothing but an email saying I'll have my tickets on the day of the event.
Gilberto Santa Rosa, Emmanuel, Roberto Carlos
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members