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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The only problem I found was on the picture of the seating chart. They show you the section but not the seat number so you know what row you are in but not where the seats are located. Other than that there was no problems.
The day of the performance I learned that the seller was unable to fulfill the order that had been confirmed two weeks prior. Ruined the weekend.
I'm a bit confused about the delivery sytem to get my tickets. I think it would be easier to send the tickets right away instead of waiting until the day before to get them.
We plced our order for tickets and it went pretty smoothly. Happy with our experience.
Bought tickets from the site stating that they were selling out. Paid over $200 for each ticket. Bought from the Canadian site of the venue, only to be charged extra USD and finding out my tickets were transferred from someone that I didn't agree or have notice that's what was happening. 3 tickets cost me over $800. Absolutely ridiculous.
I'm weary because it says I'm not getting the tickets until 2 days before the show. Makes me nervous. This is for my daughter's first concert, and she'll be crushed if we don't get them.
Easy and fast no issues so far also able to get reserved parking can't wait.
Excellent easy smooth transaction and received tickets in a few days
I paid 3 times what I woulda on ticketmaster.ca I feel like I got ripped off a bit sorry. But its gonna be a great show so it is what it is looking foward to it..
There's really nothing to say I just ordered my tickets waiting for the actual tickets to come through
Didnt get the ticket transfer until a few hours before the show. Purchased another ticket from another site so that I would have a ticket because I wasn't sure I would get the ticket in time
How can I rate the experience without having received the actual email with the tickets.
I would have like to pick my seat as I have two prosthetic legs and a isle seat works best for me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members