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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The comedy show was a great addition to our Sacramento trip. The comedians were quite funny, and the venue was great and the food was superb!
I freaked out because I never heard of this website. I had already purchased. So I attempted to research reliability and reviews were HORRIBLE! I lost sleep. The following day the tickets came through. I almost teared up because I was so relieved!
It's connected with the MLB app so it's legitimate and I'm happy and relieved.
Super easy purchase and tickets were sent immediately. I didn't have to wait and send panic emails wondering where my order was like other big name ticket companies.
I received my tickets the very next day. Despite it saying I wouldn't get them until the day before the concert. Yay. Thank you so much third party seller
Got the tickets fine. This company had preceded to email me many times under the guise of having to confirm receipt of the tickets, which I have already done, but the link just leads you to this survey. Which I didn't want to take. Stop sending me email.
Tickets were assumed to be in CAD, but after checkout showed in USD. There was significant markup when I compared ticket price to ticketmaster. I paid $175 over price for 2 tickets.
Tickets won't show until last day before show. This seems a little suspect to me. Business could just not digitally produce it and leave with everyone's money. I'm hoping that's not the case.
I haven't gone to the show that I purchased tickets for as that date is still in the future. You sent me 5 emails since I purchased those tickets asking if I "received my confirmation email" and advertising other things I'm not interested in. When I clicked the link saying "yes, I received my confirmation email" it brought me to this stupid review page. So here's your stupid review.
I waited too long to buy a ticket and was so happy when affordable seats were still available.
Placed order and tickets transferred within few minutes. No hassle.
Was easy to book and get tickets. I did think it was funny I could not purchase the tickets in my TicketMaster app but once I got the email the tickets were from TicketMaster.
I was unaware the ticket master site was redirecting me and I paid $200 more for these tickets than I should have as it was US dollars and I realized too late. I thought I was being scammed and cancelled my credit card which was a pain. They said the tickets would not come until the day before the concert and I was scared not to get tickets so I bought more from ticketmaster and they came the tickets from this site came the next day. Awful site
I feel like the ticket site is made to look like the venue site (Cain ParK in Cleveland Hts Ohio). I was searching for Cain Park tickets to the Gillian Welch show in July and was directed to your site. I assumed this was the their ticketing online service. Then after digging deeper and finally finding the actual site was angry with your tactics to appear as the only way to find tickets.
Olg sent confirmation code. Presumed I was on a Canadian site. Charged in usd. $50 more than ticket master for exact same seats. Bull$#*!!
Tuve buena experiencia al comprar mis boletos, recomiendo mucho esta pagina.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members