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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was easy to order tickets. Being a senior, I hope it will be as easy to retrieve them when the time comes. I think it would be so much easier to be able to get them in an email and print them like another local venue does. Will see how it goes, but pretty sure will need help figuring out how to retrieve
Hard time changing g a credit card but fine overall
I bought tickets for the Iceman Ice Hockey Game the day of the supposedly event but there was no game to show for it, there were a few others who showed up to the Arena but it was closed. I booked the event to surprise my hubby and unfortunately, things didn't work out…I just want a refund. I should've called the Arena ahead of time but I was slammed at work and didn't have time. But for the future, I'll make sure there's an actual event going on before booking tickets and getting excited. Outside of that, tickets come pretty quick and you're able to transfer them to friends/ family. It's a really smooth process so I like that a lot.
It was quick and I'm happy I could purchase tickets even though the event was staring minutes later.
I was able to go online to Tulsa Theatre for purchase of my tickets. Your site was fast and user friendly. Received my confirmation email along with details information regarding my tickets for the event.
Super easy! Price of the tickets was very straight forward.
While everything seems fine to date and I have received a confirmation email regarding the purchase, I do want to stress the order has not been fulfilled, and I do not want my response to indicate anything opposite.
Thank you!
Received confirmation, then tickets promptly. I had to save to files on my phone to show at the venue, not my phone wallet.
Easy to choose the cheapest, best seats and use Apple Pay!
Expérience difficile, je ne suis pas bilingue, je ne suis pas convaincue que j'ai réellement réussi. Pouvez-vous nous offrir les 2 LANGUES à partir du courriel et tout au long de notre expérience, tous ceux qui ne parle pas anglais seraient beaucoup moins nerveux. En ce qui me concerne j'aime les spectacles mais parfois je dois abandonner soit que j`ai oublié une partie du questionnaire, soit je ne comprend pas parce que la durée de ma recherche m'a angoissé. Merci de bien vouloir simplifier notre expérience
Muy buena, comunicación rápida y efectiva.
I didn't know that tickets on sale was trusted by Ticketmaster so I was a little sketched out, but in the end, everything worked out perfectly
I always wait till after the event to complete my opinion.
Purchase went well, but the site is not clear on how tix were being delivered, a customer service question resulted in 2 diatribe emails with no specific answer. Then I checked my mlb account and there they were
I had a problem with MLB site accepting the tickets, Customer service guided me to them and we're all set now. I will use you guys again for sure.
The only reason I was confused was that I went through Caesar's website and it took me to your ticket site, which charged in USD. Seemed strange since it's a Canadian venue.
Purchased a couple tickets for the Celine Dion concert in Paris and it indicates that the delivery will be by "the day before the concert". It's a bit nerve racking being a resale website and makimg plans fir an emtire vacation that revilves around this concert. Would much prefer having the tickets sooner than that.
It was a great experience because the interface was user-friendly and provided accurate information.
Sometimes I just want to purchase something and not write an essay about it. Why must I write something to make you stop emailing me. I just wanted tickets to a show!
Tickets
When I click on the order status button, the website says I can't download my ticket right now. Now I have to waste time calling customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members