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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have received three emails. 1 confirming my purchase. 2 telling me that my tickets will be available to be transferred to me before my event date. 3 another asking me if I received. I am assuming they mean the 2nd email and not my tickets. Seems like it could be worded better. Hope I get them! 🤞🏻
Im usually pretty hesitant on buying tickets on the first link that pops up. But I was hoping since Alter Bridge isn't a mainstream band that these tickets were real. I did get them, so that was nice. Hope they work at the entrance. Thank you
Not sure if Im gonna get scammed at the door. Here's to hoping! Alter Bridge's music has shaped my life since I was in Elementary school. Im 29 now and this would be my first time seeing them live. It means the world to me.
I received my tickets and have them on my iPhone. However, there isn't a barcode on them. I did receive an email telling me to download something on my phone but I'm sceptical of doing that plus I have no idea how to do this. Your ticket system is not very friendly.
My fault, but I thought I was purchasing on the original ticket site, and I was mislead that tickets were selling out and only "4 tickets left" in the dress circle. I grabbed 2 tickets, not knowing they were resale tickets, the seats were not shown, and I over paid over 3x the actual price, for really poor seats.
Highly disappointed with misleading websites that resell tickets, and the actual venue website was NOT the default search link.
Tickets delivered... but not when promised... If the sellers indicate a deadline to delivery. They ought to hold to that date and time... Resulted in unnecessary phone calls and emails... and quite frankly a WASTE of time... So if the sellers commit to sending tickets by a certain time... then MEET the deadline...
Buy the thickets is very simple even if you don't speak English very e well
My experience purchasing the tickets was good... a few too many emails, etc., to confirm and receive my tickets, but I guess this was because they came from multiple sellers. Also, I didn't realize the currency was in USD when I purchased, but all in all a good experience - seats were great considering we purchased the day before.
It was good. However, I wish I got my tickets right away. Not sure why I have to wait up until the day before to receive them.
The delivery of tickets was awesome. My only concern is that I was required to load Rockets App, and then additionally had to load AXS where the tickets are accessed.
We recently purchased tickets through Tickets On Sale to the Emmylou Harris Grahem Nash Interlochen concert... not only was the process straight forward but we were able to get our electronic ticket access uploaded on to our phones with no glitches so everything was simple... and completed in easy to understand steps...
Your website is designed to give purchasers a false sense of urgency by misleading them into thinking tickets are selling out quickly when in fact they aren't even on sale yet. That's a pretty dishonest way of doing business. I will NEVER use your service again.
I purchased the ticket believing the price was in CAD, as the website did not clearly indicate that charges were in USD. I contacted customer support immediately after the purchase while the transaction was still processing to request a cancellation, but my request was denied. Due to the lack of pricing transparency and inability to cancel promptly, I have filed a merchant dispute.
It was easy to place the order I just hope that there are no issues after wards like not getting the tickets on time for the event
Ok, first time buying concert tickets ever. Don't like not knowing WHEN I get the tickets especially after paying $487 for 2 tickets. Needed to add a ticket for stepdaughter and because I don't know my seats, had to guess at her seat on Ticketmaster, which gave me the ticket immediately but the QR code doesn't show until almost the concert. A lot of anxiety in not having the ticket at all as opposed it knowing I have the ticket. Will always use Ticketmaster especially since one ticket was $120 and not $244 for the same section and row.
Bought tickets for us and our friends. Easy to order and they arrived quickly.
The tickets are way overpriced. I should have done more research before buying from this site. And the fact that they haven't sent me the actual tickets yet makes me very nervous.
So far it's okay. THe price was okay. I clicked "insure" which had no price. I later found out it was 16.00 which isn't too bad, but it should show the price. Also - I have not yet seen my actual ticket
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members