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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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63,877 reviews

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1 review
0 helpful votes
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Smooth
April 25, 2026

I like how it streamlines. I wish there was a way to include parking. Maybe it's a venue issue. But overall the was of things streamlining back to ticket master is nice

Date of experience: April 15, 2026
1 review
0 helpful votes
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Tickets on Sale
April 25, 2026

Ice Cube at Northern Quest. Seating process informed you of location description.

Date of experience: April 15, 2026
Canada
1 review
0 helpful votes
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Easy peasy
April 25, 2026
Updated review

Heard Deep Purple was coming, my older brother's favourite band! Went online and purchased the tickets just as simply as ever.

Date of experience: April 15, 2026

Fast service
April 19, 2026
Previous review

Fast service

Date of experience: April 8, 2026
1 review
0 helpful votes
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Saturday Package availbility
April 25, 2026
Updated review

At 10th of April I did not get access / availability to Saturday Package tickets as announced on Laver Cup 2026 Web pages from that date and time 11:00h Brittish time. To ensure reservation of tickets that day I bought for separate Day (Session 3) and Night (Session 4) Sessions for me and my son (Order # ******* and # *******). Total price for these tickets / orders (2 of persons)(696,40USD + 604,40USD) is 1300, 00 USD. Today when I checked price for Saturday package now available is 609,50GBR. Section is 404 for both of the prices, but row and seat may be slight different.The price difference is significant, approximately 350GBR, which correspond to ca 36% less in price for Saturday package versus single Session 3 and Session 4 tickets.
Is it possible to exchange the single Session 3 and Session 4 tickets to Saturday package now afterwards?

Date of experience: April 10, 2026

Good experience
April 20, 2026
Previous review

Good experience.

Date of experience: April 10, 2026
1 review
0 helpful votes
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Confusing ticket purchase
April 25, 2026

I received confirmation but I was expecting to see bar codes for each ticket but your confirmation email did not provide them. Then I revisited the tickets on sale website and it did not recognize my email address. I planned on calling the 800 phone number this morning to confirm my tickets

Date of experience: April 14, 2026
1 review
0 helpful votes
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Lesson learned
April 25, 2026

The purchase process was easy, but I felt like an idiot for paying the amount I did. I assumed I was paying the fair face value, bc I purchased from the sales site that I was lead to. Now, I know to read the fine print, and this is a resale website. Looking forward to seeing two incredible women sing their hearts out!

Date of experience: April 8, 2026
1 review
0 helpful votes
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No Tickets
April 25, 2026
Updated review

I didn't realize this was a 3rd party vendor. The show I bought tickets for is months out and it says I'll receive my tickets the day the show. Now I have to just wait until that day to see if Ive been ripped off? I feel mislead and don't like it.

Date of experience: April 14, 2026

Super easy to use
April 22, 2026
Previous review

Super easy to use

Date of experience: April 11, 2026
Florida
1 review
0 helpful votes
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Not what I expected...
April 25, 2026

Ticket prices turned out to be more than Ticketmaster!
I also expected to receive tickets immediately after purchase by email just like other sites.

Date of experience: April 14, 2026
1 review
0 helpful votes
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Nice
April 25, 2026

I felt like it was good and I would definitely shop here again

Date of experience: April 14, 2026
Florida
1 review
0 helpful votes
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Cancelled my order in error
April 25, 2026

Just cancelled my order for no reason. Now the the event protection you push doesn't match event transaction. You just make trouble when just trying to buy tickets.

Date of experience: April 14, 2026
1 review
0 helpful votes
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Too many steps, emails and instructions required to obtain tickets. Would have liked to have been able to view which seats I was purchasing before completing the transaction. I had to Google to see if I could find floorplans posted online of the Burton coming centre that indicated seat numbers.

Date of experience: April 13, 2026
1 review
0 helpful votes
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Confusing
April 24, 2026

Hard to tell if I will actually get the tickets, especially since they won't be delivered till the day before the show. I am flying internationally so it makes the trip more stressful than it should be.

Date of experience: April 14, 2026
Canada
1 review
0 helpful votes
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I thought the TicketsForSale site was Stratford site. When I phoned Stratford they said many people were falling for the same site. When I asked Tickets for sale to cancel my purchase they said no possibility.

Date of experience: April 14, 2026
1 review
0 helpful votes
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Received confirmation
April 24, 2026

I received confirmation but not tickets yet. It is hard to review when the sale is not complete. I'll be happy to review again when I actually receive the tickets.

Date of experience: April 14, 2026
New Jersey
1 review
0 helpful votes
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Ugh
April 24, 2026
Updated review

Hefty price over face value. E-tickets with no printed ticket option.
Downloaded but unable to add them to my wallet on my iPhone. Would love to talk to a live person on the phone... can't even find a number to call still searching and likely won't be sucessful

Date of experience: April 5, 2026

Ok to much static
April 16, 2026
Previous review

Ok to much static

Date of experience: April 6, 2026
Connecticut
1 review
0 helpful votes
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Awesome experience
April 24, 2026

Very happy w this transaction. It was easy to use and very secure. I would def use this service again.

Date of experience: April 14, 2026
Kansas
1 review
0 helpful votes
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N/A
April 24, 2026

It was fine. I really don't have time for this review.

Date of experience: April 14, 2026
Canada
1 review
0 helpful votes
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Expansive
April 24, 2026

I made a mistake buying ticket from you, tinking the price will be almost the same.Way more expansive than ticketmaster considering us exchange and the price.No refund possible after i notice!

Date of experience: April 7, 2026
1 review
0 helpful votes
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Would like to know how I get my ticket.
April 24, 2026
Updated review

I made error but will keep ticket. Your company was just inserted and looked like I was on sute I needed to be on in my frenzy getting tickets. I needed 3 in total... and was just trying to add oneore.

Date of experience: April 14, 2026

Pricing
April 16, 2026
Previous review

Now tickets are more. I would prefer the 53 dollar extra ticket.

Date of experience: April 6, 2026
1 review
0 helpful votes
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Tiger tickets
April 24, 2026

Process went well and got the tickets and the game was great

Date of experience: April 12, 2026