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TicketsCenter has a rating of 1.6 stars from 1,594 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 348th among Tickets sites.
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TICKET CENTER IS A 3RD PARTY SCAMMER OVERCHARGING FOR TICKET PURCHASES FOR EVENTS.DO NOT BUY FROM THIS COMPANY. I PAID $261.50 FOR $90 TICKETS TO HERB ALPERT AT THE PARKER IN FT LAUDERDALE FL BECAUSE GOOGLE AD ALLOWED THEM TO COME UP WHEN I GOOGLED THE PARKER. THEIR SITE LOOKED AND POSED AS THE PARKER! THEY DID NOT TELL ME THEY WERE 3RD PARTY SELLER UNTIL I ALREADY PURCHASED AND SAW THE RECEIPT! HORRIBLE COMPANY AND CUSTOMER SERVICE. I REPORTED THEM TO THE FTC. YOU CAN'T EVEN LOOK UP WHO THEY ARE AS THEY HAVE SO MANY LAYERS OF LLC'S PROTECTING THEM. PLEASE FILE WITH THE FTC IF THEY SCAM YOU TOO. THEY WORK UNDER MANY NAMES BUT ALL THE SAME PERSON. ALSO COMPLAIN TO GOOGE.
I bought 4 tickets and paid $3,000 only to have them cancelled for no reason. I then went on the robot chat and that was no help!
I ordered 4 tickets to an FDU-Central Connecticut basketball game on Jan. 18 for $29 a ticket, plus a $6 service charge per ticket. When I received the email tickets, they were $10 each. A reseller is supposed to offer the tickets for less not more. I am going to report you to the Dept. of Consumer Affairs unless you offer me a refund or a discount.
I was trying to get tickets for a local concert at the Radio Room and they were charging me $59/ticket and saying there was seating together but Radio Room doesn't really have much seating, it's not that kind of venue. So I went to the Radio Room tickets directly and the real cost of the tickets were $15/ticket. Ticket-center.com was going to charge me three times the cost and pocket the difference. I would never buy tickets from these guys after this experience.
It would be helpful if the graphic of seating assignments was clearly. I had a difficult time making the seating assignment options. I like to sit in the balcony...the center section about two or three rows from the railing. I could not tell how far away the seats were that I ended up purchasing. I wanted two seats in the balcony in the center section about two or three rows from the balcony railing. It seemed like I ended up buying two tickets in the 'peanut gallery'?
The tickets are $25 each but I paid $79 per ticket because this is not a ticket website. It is a place for people to resale tickets for 3 times the ticket price. I am embarrassed that I fell for this.
The parking you will be receiving is NOT on or even near the Ampitheater. Mine was almost a mile away. You are buying blind. The amphitheater has its own parking when you arrive. Further once you buy the online parking it is NON-REFUNDABLE.
Purchased tickets to a Christmas program on 12/14 back in August. This company makes itself look like Ticket Center, except it "Tickets Center" and you'll never notice it unless you read the real fine print. The worst part is they don't tell you until you get your confirmation that you won't receive your tickets until literally the day before the event (THREE AND A HALF MONTHS AFTER PURCHASING!) and that if you booked more than 4 tickets, they may not be together (um, that's the entire point of buying the tickets together.) You get no help, just different responses everytime. I was told they could assist with reselling them for me and then I was told they couldn't. I was assured by several that the date given in the email was just a "placeholder" to give the seller "time" (who needs 4 months to electronically transfer tickets?!?) And the worst part in all of this is when I filed the claim with my bank, they fraudulently told them that THEY PROVIDED THE TICKETS TO ME (NO they have not, that's all I've been asking for! At this point I chalking the experience up to learning and the ridiculous money up to the dummy tax (believe me, I learn quick and planned to let EVERYONE know about this!) but ALL I wanted is what I paid for over 3 months ago, but still nothing. DO NOT BUY FROM HERE! I wish I had seen these reviews and even known to look out for this scammer site. Previously in Google and other sites, I have only left 5 star reviews, but I had to warn others. I also filed with the BBB (along with thousands of others…) Hopefully they will be shut down soon!
I've never heard of a fee for sending an email. The biggest problem is that there is not an option to pick them up at the box office and avoid the email fee. In this day and age I am shocked that there is only one option for receiving the tickets.
I purchased tickets for a show in July of 2024. Forget, for a moment, that I thought I was still on a website sanctioned by the venue and placed an order for tickets. I realized after the purchase that they were secondary market tickets (and I probably overpaid) but I was happy to have the seats so I waited for my tickets to arrive. Eight hours before the show, I still had not received my tickets. When I called Tickets Center again and after a long wait on hold, I was sent this message, "This email is to notify you that order #662XXXXX has been canceled. The seller has informed us that they were unable to fulfill your order because the tickets you had requested are no longer available. Your order will be refunded." So they let the seller keep the tickets listed or list them on another site and someone OFFERED more money than I PAID, so my tickets = not available. The secondary market is always a gamble, but these guys take it to a whole new level - everything looks legit until you don't have your tickets.
I ordered tickets weeks ago for the Dec. 1st Nutcracker performance and have not received them. I paid hundreds of dollars, my son is performing and as of now I can't go. Terrible service, will never use them again.
3x the price elsewhere. Bought tickets few minutes ago, only got confirmation, not actual tickets with bar code for an event happening 6 months later, told to wait for the tickets, will be send when available. Ha! Called to cancel right away, within minutes of the buy, and was told NO, all sales are final. Got ripped off! Stay clear of the robbers. Buy elsewhere.
If I could go lower than one star I would. I bought tickets through their platform by mistake. When I called the customer service department they were extremely rude and refused to cancel my order. In my opinion, they are a terrible and predatory company. Beware
I thought it was so easy to purchase tickets and realized why. It's a fraudulent company!
I am going to better Business Bureau.
They have refused to give me a refund and told me that I should just trust them
Tickets-center sold me two tickets to a local venue for $312, only to discover after reading a review (I should have checked reviews first - shame on me) and calling the ticket booth at the venue that a) my tickets weren't valid, someone else had legitimate tickets to my seats, and b) I could have gotten the same tickets for $66. I called them - said they couldn't refund my money. Called the fraud department of my credit card and reported the theft - couple days later I got my refund. This scam company appears to pay well to have their link show up at the top of the list in search results for tickets to a given venue and then totally rips you off. I do hope someone crashes their scene and puts them all in jail one day.
The ticket purchase process was fairly simple and typical. The process fee is absurd at 30.00 per ticket. These junk fees will keep me from purchasing tickets or recommending this venue in the future.
I did not know that I was on a third-party website. I still have not received our tickets, Or when they will be sent to us. Was charged almost double of what is the price at the casino. I want my money back. The only reason I gave one star is because I had to give some kind of a review in actuality I give zero stars.
I have never seen anything as bad as this Tickets-center.com. They are an absolute dishonest company. I had a fraud case and contacted them to report the situation. They were absolutely rude and said they will send the tickets to me and then I can just resell them. The tickets were not ones I purchased. I never received them and working with my credit card company in a dispute.
It doesn't get any worse than these... avoid them like the plague
Is really easy to buy the tickets, but hours later you receive a mail asking for photo of documentation and face of yourself to verify the payment.
You do it, and return sayin is not complete, then they cancel you buy….
At the end, it complicate…..
I'm super disappointed. I would recommend contacting the actual event center rather than this. You don't get actual tickets in hand. And I wanted them to be a surprise inside a gift kinda a bummer. They won't get to me in time
Answer: They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
Answer: You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
Answer: I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
Answer: It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.
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