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TicketsCenter

1.6

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TicketsCenter Reviews Summary

TicketsCenter has a rating of 1.6 stars from 1,594 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.

service
732
value
753
shipping
542
returns
627
quality
620

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Texas
1 review
0 helpful votes
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Excellent experience!
June 24, 2024

This transaction was smooth and easy, with quick payment and great options! Highly recommended for local baseball purchases

Date of experience: June 23, 2024
Australia
1 review
0 helpful votes
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NY Yankee tickets
June 22, 2024

From Perth in Western Australia we were easily able to see and then purchase tickets to Yankee Stadium from this website. Secure, easy to navigate and quick. We would recommend this site.

Date of experience: June 21, 2024
California
2 reviews
0 helpful votes
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Fee fest
June 20, 2024

The initail purchase went fine but could do without subsequent add on fees. Up to six added dor one purchase. I viewed my bank online. One fee understood but six seemed a bit much.

Date of experience: June 20, 2024
Pennsylvania
1 review
0 helpful votes
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Too expensive
June 18, 2024

This 1 ticket cost me about triple the cost of buying a ticket elsewhere. It's all general admission seats only for purchase. I wish I checked around for prices before I purchased my ticket here

Date of experience: June 17, 2024
Washington
1 review
0 helpful votes
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Step by step instructions make the process ez. Clear choices for setting and parking. As usual for ticket sites patience is always helpful.

Date of experience: June 13, 2024
Canada
1 review
0 helpful votes
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The website provided a very easily navigated site to both view the options available and proceed with purchase. The whole process took less than five minutes and was intuitive.

Date of experience: June 11, 2024
Illinois
1 review
0 helpful votes
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Easy
June 8, 2024

It was very easy. Tell them how many tickets you need and you want to be seated together. The seating chart comes and flases where you want tickets with the price and you pick.

Date of experience: June 8, 2024
Illinois
3 reviews
0 helpful votes
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Quick purchase
June 7, 2024

The process is quick and seems secure. The confirmation is em multiple times and you need to read all of them so as not to miss anything

Date of experience: June 6, 2024
Florida
1 review
0 helpful votes
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Awesome purchase
June 6, 2024

Buying online was super fast, easy & convenient…. I highly recommend. This is my 5th ticket this year…. And it's awesome!

Date of experience: June 6, 2024
Georgia
2 reviews
0 helpful votes
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Quick and easy to locate seats and pricing. Website is easy to maneuver. You have to remember that your ticks come via email and you must accept them and save them.

Date of experience: May 29, 2024
Minnesota
2 reviews
0 helpful votes
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The website was very easy to navigate and understand and purchase 4 tickets to take my 2 kids to there first football game live. Great Christmas presents

Date of experience: May 26, 2024
Minnesota
1 review
0 helpful votes
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SCAM!
May 25, 2024

The website looks and pretends to be ticketmaster and sells tickets for way more then the regular price.
Refuse to cancel-refund two minutes after purchasing and realizing is the wrong website.

Date of experience: May 24, 2024
Colorado
1 review
0 helpful votes
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SCAM
May 15, 2024

Do not use. I thought I was on the website buying tickets and found out they charge 3x what they cost.

Date of experience: May 15, 2024
North Carolina
1 review
0 helpful votes
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Misleading
May 12, 2024

Predatory practices. Extremely misleading. They resell tickets with huge markups. Never buy from this site. There customer service was horrible.

Date of experience: May 11, 2024
New Jersey
1 review
1 helpful vote
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Do not use this company! They,(the sellers and customer service) have ripped off many people and couldn't care less. I wouldn't recommend anyone to trust or use them for anything.

Date of experience: May 4, 2024
Washington
1 review
0 helpful votes
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I bought tickets from them. They have no affiliation to any venue. I could not use my tickets and have no recourse. They refused to give me a refund and offered up several 'policies' to refuse to stand behind their sale to me. NEVER EVER buy tickets from them. I didn't realize that they weren't real ticket sellers associated with the venue. My bad and my loss of money i guess

Date of experience: April 26, 2024
Texas
1 review
0 helpful votes
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SCAM / RIPOFF / DO NOT BUY HERE
April 25, 2024

Zero stars. There are scammers selling tickets on their website and, as per their policy, they will do nothing about it. I purchased a ticket to an event for my daughter. The $150 price was shocking, but I was worried about them selling out, so I bought it in a hurry instead of shopping around. When I told her how much I paid, she immediately knew I was ripped off because the event tickets are only $12! Yes, TWELVE DOLLARS. Tickets-Center will do nothing to help me, fine, but they don't even care to prevent this seller from continued scams - I asked for this specifically. I wonder if this is why they changed their name from Online City Tickets.

Date of experience: April 25, 2024
Arizona
1 review
0 helpful votes
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Deceptive insofar as they push their app and online marketing to make the consumer think they are a part of TicketMaster. They then sell tickets at 4 to 5 times face value of otherwise available tickets on TicketMaster or other valid ticket providers. All done via app and email and no way to verify whether or not tickets are valid or if you'll ever receive valid or timely tickets. In our case, we never received timely valid tickets and were not able to see the event we paid for in the seats we paid for. Disputed with the credit card company and, of course, TicketsCenter filed the paperwork to cover their side as a "valid sale" and the credit card company could not continue the dispute even though the event hadn't happened and we received no timely valid tickets. Attempted to get a refund after the event and they denied our request even though we had received no timely valid tickets. Filed a complaint with the FTC and others due to their deceptive and, in our case, fraudulent practices. We paid for something that was never provided.

Date of experience: April 23, 2024
New Jersey
1 review
0 helpful votes
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This is my absolute worst experience with an online vendor ever. I mistakenly took TicketsCenter for the official site of NJPAC and bought tickets totaling $671.50. I quickly realized the mistake and called them. They were rude and not willing to refund my money. I have not received my tickets and they refuse to cancel the order. Please do not do business with this terrible terrible terrible company!

Date of experience: April 23, 2024
Indiana
2 reviews
0 helpful votes
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TERRIBLE! SCAM!
April 20, 2024

TERRIBLE! SCAM! Do Not Use. Go directly to venue and/or whichever access they use.

Hassle from day one. Very complicated to order. (Should have been my first clue.) Did not realize
I was not using Ticketmaster directly. Tickets-Center is allegedly a go-between/expeditor.

Ordered tickets in February for event Sunday, April 21. No contact until Friday April 19, saying tickets sent, and must be used on cell phone, no physical ticket or email info. No tickets received period. Spent hours on phone trying to resolve. Would not refund payment.
Tomorrow April 20, I will try to get answers from Ticketmaster if possible.

I'm about to write off the almost $300 for tickets, tax, service charges, etc., and call it an expensive lesson learned.

Would give them a MINUS 20 STARS if I could!

Date of experience: April 19, 2024