Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TelMDFirst has a rating of 3 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TelMDFirst most frequently mention urgent care and sinus infection. TelMDFirst ranks 1st among Telemedicine sites.
We monitor reviews for authenticity
I signed up to get a prescription online. They sent the wrong prescription to my pharmacy and then ghosted me.
Initial consult went well and very responsive. Sent prescription to my pharmacist but they did not have the Nebulizer equipment that I needed for the medication prescribed. Texted, emailed customer service and called 4 times with a "I promise I will call you back" trying to get that prescription transferred. Still waiting. They are only good on the initial consult but if you need to get back in touch with them you will NOT be a priority or even a concern.
My 8 year-old daughter has a temperature of 102.8, she's coughing the keeps her up at night and has a sore throat. Her twin has the same symptoms about three weeks ago and was prescribed a combination cough medicine that was very effective allowed her to sleep and heal quickly. Sent their pediatricians office is closed, I decided to try telmdfirst. After about 40 minutes of filling out forms and being interviewed on the phone, I got a text message back that they couldn't prescribe medication my other eight-year-old daughter had received because they can't prescribed medications like that.
Needless to say I asked for a refund.
It took 6 hours a 4 phone calls following initial consult to confirm receipt of the prescription at my pharmacy! For antibiotics I needed urgently!
I agreed to the monthly charge of $29.95 since my primary was away on vacation and I figured I would only need then once. When trying to cancel the one month subscription I was informed you could not and had to pay the one time charge of $79.95. This was in their terms and conditions which I never got to read. When you open their website the charges state $29.95 monthly charge. There is no asterisk or anything that states you cannot cancel after one month unlees you pay the one time charge.
Well, I should have known this place was a scam when I had to call back multiple times over 2 days and everytime the same girl answered the phone using a different name. So then they strung me along for another day and when I told them that I think I need to ask the attorney general's office about telmdfirst they abruptly sent me a text saying they couldn't help me after guaranteeing me they could. THESE PEOPLE ARE A SCAM! THEY WILL RIP YOU OFF. DONT BELIEVE ANYTHING THEY TELL YOU. THEY ARE LIARS! THEY ARE ALL FROM INDIA AND BARELY SPEAK ENGLISH. THEY JUST WANT YOUR INFO AND YOUR MONEY. THEY WILL NOT PROVIDE YOU A LEGITIMATE SERVICE. I WILL BE PURSUING LEGAL ACTION IMMEDIATELY.
Used TelMDFirst for the first time, and overall, I was satisfied with my experience. The process was convenient and allowed me to receive medical care from the comfort of my own home. The healthcare provider I spoke with was professional and helpful, and my prescription was ready for pickup at a local pharmacy within a few hours. However, it took a little longer than I expected. Despite these minor issues, I would still give the online doctor company a 5-star rating. The service was reliable and efficient, and I appreciate the convenience of being able to receive medical care remotely. I would definitely consider using this company again in the future.
I needed to help my mother refill her medication for her heart and diabetes. The process was extremely fast and easy, and we were both very happy with the service. The healthcare providers were professional and efficient, and my mother's medication was refilled and ready for pickup within a few hours. I highly recommend TelMDFirst.com to anyone in need of convenient and reliable healthcare services.
I am thrilled with my experience with TelMDFirst, the virtual doctor service. Not only was the price extremely reasonable, but the process of getting connected with a healthcare provider and receiving my prescription was fast and seamless.
I recently used TelMDFirst com for a prescription refill for my high blood pressure medication and was extremely impressed with the service. The online process was quick and easy, and I was able to connect with a doctor within just one hour. The doctor was professional and thorough, and made sure to ask about any potential interactions with my other medications. I was pleasantly surprised by the speed and efficiency of the service, and will definitely be using TelMDFirst.com again in the future. Overall, I highly recommend TelMDFirst.com for anyone in need of quick and convenient access to healthcare.
I recently used TelMDFirst, a telemedicine company, to receive a prescription for antibiotics for a sinus infection. I was impressed with the speed and efficiency of the process, as well as the professionalism of the healthcare provider, Anthony, who I spoke with. The prescription was sent to a local CVS pharmacy on Christmas Day and was ready for me to pick up within a few hours. I appreciate the convenience and reliability of TelMDFirst and will definitely be using their services again in the future. I recommend TelMDFirst to friends and family.
DO NOT USE THIS SERVICE! I requested to speak to a doctor before receiving a prescription refill request. No called or emailed me for the appointment after taking my $29.95. Then I was told that my pharmacy could not fill the prescription. When I requested a refund of the $29.95 monthly fee due to no service, a customer service agent named Julie said that she would call me back when my refund was processed by the manager. I never received a call back from her. She did not want to process the refund. I spoke with the manager, Anthony, today about my refund due to no service & my pharmacy refusing to fill the prescription. I DID NOT get rude. I just simply requested a refund due to my experience of my medication not being filled by my pharmacy. He did not want to give me a refund either. These were his words: "You know what? No, what you're saying is not right! It's people like you who give our company a bad name. We work very hard to fill prescriptions for you people! You're a liar! Happy new year to you. You're refunded! He hung up on me & was very rude for no cause. I DO NOT RECOMMEND THIS SERVICE! THE PEOPLE ARE RIDICULOUSLY RUDE! I chose one star due to no zero star option!
I signed up for this service for my family for one year, and came to regret it. It was a fight with insurance companies to get the medication covered at the pharmacy, and when our insurance did not approve the medications unless prescribed by an in state doctor, they told us to let them change the scripts to a different pharmacy. We tried to explain that this was not the problem. If they could use a doctor licensed in our state, then we could get the meds. They insisted that we pharmacy hop until we could get the medicine. When we then became dissatisfied with the service and tried to get a full refund from the "owner/manager" once connected to him, I reminded him of the stamp on his website claiming 100% satisfaction guarantee and he proceeded to tell me that there was fine print to it that I had agreed to. I was frustrated because he and his team were not listening to our problem but being rather aggressive in talking over me as I tried to explain. He was angry that he had to tear himself away from his family on a Sunday night to handle my situation, and told me I was rude for doing the same thing to him he was doing to me from the beginning…talking over him. I only got a portion of my money back, but will never trust a satisfaction guarantee stamp again!
Answer: TelMDFirst is legit and offers a 100% money back guarantee. Although some customers can not be treated due to requesting controlled substances. TelMDFirst successfully treats 10,000 patients per-month.
Answer: There are no hidden fees for visits. Yes doctors can order blood work and tests for you. It's just $29.95 per month.
Answer: Thank you so much for sharing your positive experience with TelMDFirst. We are delighted to hear that our technician demonstrated the competence you expect, especially given your background in healthcare and education. Your confidence in our services means a lot to us. We want to reassure you that TelMDFirst is 100% legitimate and committed to providing top-quality care. Additionally, we offer a 100% money-back guarantee to ensure your satisfaction with our service. We understand that not all medical conditions can be treated virtually, and we strive to provide clear communication about when in-person care is necessary. We appreciate your understanding and trust in our approach. If you have any further questions or need additional support, please don't hesitate to reach out. We're here for you 24/7.
Answer: TelMDFirst has great customer service, available by live chat, email or phone.
Answer: Yes. TelMDFirst will write a prescription for your UTI and send it to your local pharmacy in minutes.
Answer: Hi Tom, TelMDFirst can certainly help with treating gout flare-ups and provide a 90-day supply of maintenance medication for gout. We offer a 100% money-back guarantee, ensuring your satisfaction with our service. Plus, TelMDFirst is available 24/7 to provide you with the treatment you need. Best regards, TelMDFirst
Answer: Thanks Patti! We will always notify you by SMS and email when your prescription has been sent. Stay safe & healthy.

