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TelMDFirst has a rating of 3 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TelMDFirst most frequently mention urgent care and sinus infection. TelMDFirst ranks 1st among Telemedicine sites.
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I paid the $79 one time visit, asked to speak with a doctor. It took over 2 hours around 3 hours. Nobody never called my phone, someone kept texting after i called the 1800 line 3 times and was saying she called my phone when i hadn't been on my phone at all and was actually holding my phone in my hand the whole day waiting on the call. They called in 1 antibiotic I've never heard of don't even know if it's strong enough or the right antibiotic to take because i never spoke with anyone. Really upset me that you would lie and say you kept calling my phone and it was going to voicemail when nobody call my phone …. I don't even know if the antibiotics are working horrible first time experience i would be better off going to primed
Never got a response from anyone. Waited hours and ended up going somewhere else and now they haven't responded about a refund
They took my money and provided no services said something about the doc being from a different state but wouldn't refund my money they stole $60 and I never was able to get the scripts they provided no services other than to take my money and customer service was rude to the max turning them in for fraud and fake advertising might get a lawyer.
I love this site and the response is quick. Thanks for always answering and sending in medication!
Always great to use TelMD! The services they provide are helpful and quick. I go to these services before my doctor.
While my card was charged immediately, no one reached out to help me until well over 12 hours. The website clearly stated it would be two hours. When someone finally did reach out, the prescriptions were never available at my pharmacy. Because they "say" the prescription was sent, they will not issue a refund.
OMG, as a mom of two, doctor's appointments are basically impossible. TelMDFirst was a lifesaver! Booked a virtual visit during naptime, and the doc was amazing – super patient and actually listened. No more waiting rooms with germy kids! Seriously, game-changer.
I was so skeptical about telemedicine. Like, really? But TelMDFirst is amazing! Had a nasty cough and got a virtual appointment within an hour. Doc was great, figured out what was wrong, and sent my prescription right over. So fast and easy. Totally impressed!
Healthcare costs are insane. TelMDFirst is surprisingly affordable, and the quality is great! Needed a quick refill, and it was so easy. Huge relief knowing I can get good care without going broke.
Wasn't sure about telemedicine, but TelMDFirst was awesome. It wasn't just easy, the doc actually cared. Took the time to listen and explained everything really well. Felt way more heard than at some regular doctor's offices, tbh.
My work schedule is crazy, so fitting in a doctor's appointment is a joke. TelMDFirst is perfect for me. I can book whenever, even late at night. The docs are great, and I never feel rushed. So convenient!
They lied to me for 2 days, never called me back. I completed all the forms, took pictures of the medication bottles, and they kept telling me the doctor was reviewing and they would send it as a priority which they never did. Do NOT TRUST THESE PEOPLE WITH YOUR INFORMATION OR MONEY. I HAVE REPORTED THEM TO THE BBB. Thanks to them my dad will not get his meds refilled
Enrolled in the monthly plan as described on the web page that you can pay $29 and some change for monthly care over the phone which includes unlimited visits. My first visit was great. My second visit was rushed and left me confused and I was told to make another for other issues. I go to set up a new appointment the next day and it did not allow me. When I called to ask why the woman told me that there are a limited two visits per month. This was not what the website promoted. Both images are from the same page talking about the same advertised pla
This company promises more than it can deliver. I am a retired MD and came down with COVID. I needed Paxlovid and wanted to start ASAP. I bought an annual family membership based on their promises. After filling out the online form to schedule a telehealth consult, they said I would be contacted within 2 hours. Almost 19 hours later, and multiple chat posts, as well as phone messages left, I asked for a refund. They did provide that, at least. But I lost an entire day of treatment and had to find another provider to call in my prescription.
Save yourself time and frustration, look elsewhere for medical care.
They are good listeners, very professional and they care and are affordable! The wait time is 10 minutes or less and that is a plus!
I use this option when I am ill and just can't get to the public doctor. They care and they always have my prescriptions faxed to my pharmacy quick so that I can heal. No fuss no hassles. I will continue to use them in the future.
The doctors are fast and always there. I don't have to leave my bed to get better. I recommend this to all of my friends.
I do not have a Dr as I haven't needed one in years. Suddenly I had UTI symptoms and needed a Dr! (IYKYK) Walked in to Urgent Care. " sorry, you need an appointment and earliest is 36 hours out. " I hit the internet and found TelMDFirst. Filled out info online, they texted back 2-3 times with questions and within 2 hours they called in prescription. Pharmacy unexpectedly closed early on this day. Called TelMedFirst and they had my prescription at a new pharmacy within an hour. So helpful! HIGHLY recommend!
My doctor ignored me when I asked to renew my prescription and wanted me to make an appointment with a dermatologist three months later. I called Telmed and a prescription the same day!
Patient intake is handled by a well trained competent caring technician. I have now used this service twice and was treated with overall superior professionalism in a timely manner. I highly recommend TelmdFirst.com
Can't say enough about the service received. Start to finish was less than 30 min including the pharmacy being contacted with my script for strep throat. Questions asked were thoughtful and thorough. Def will use again! Btw my wife is a Pharmacist and she was impressed.
I use this service often because they are extremely fast, highly professional and 'spot-on'in addressing and successfully treating my medical concerns. I have Insurance and can easily go to any doctor, but when I am sick, it's hard for me to drive, therefore the convenience of Telemedicine makes more sense.
Answer: TelMDFirst is legit and offers a 100% money back guarantee. Although some customers can not be treated due to requesting controlled substances. TelMDFirst successfully treats 10,000 patients per-month.
Answer: There are no hidden fees for visits. Yes doctors can order blood work and tests for you. It's just $29.95 per month.
Answer: Thank you so much for sharing your positive experience with TelMDFirst. We are delighted to hear that our technician demonstrated the competence you expect, especially given your background in healthcare and education. Your confidence in our services means a lot to us. We want to reassure you that TelMDFirst is 100% legitimate and committed to providing top-quality care. Additionally, we offer a 100% money-back guarantee to ensure your satisfaction with our service. We understand that not all medical conditions can be treated virtually, and we strive to provide clear communication about when in-person care is necessary. We appreciate your understanding and trust in our approach. If you have any further questions or need additional support, please don't hesitate to reach out. We're here for you 24/7.
Answer: TelMDFirst has great customer service, available by live chat, email or phone.
Answer: Yes. TelMDFirst will write a prescription for your UTI and send it to your local pharmacy in minutes.
Answer: Hi Tom, TelMDFirst can certainly help with treating gout flare-ups and provide a 90-day supply of maintenance medication for gout. We offer a 100% money-back guarantee, ensuring your satisfaction with our service. Plus, TelMDFirst is available 24/7 to provide you with the treatment you need. Best regards, TelMDFirst
Answer: Thanks Patti! We will always notify you by SMS and email when your prescription has been sent. Stay safe & healthy.


We appreciate you Faith!