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TelMDFirst

3.0

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TelMDFirst Reviews Summary

TelMDFirst has a rating of 3 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TelMDFirst most frequently mention urgent care and sinus infection. TelMDFirst ranks 1st among Telemedicine sites.

service
74
value
75
shipping
28
returns
30
quality
59
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1 review
0 helpful votes
Follow Tami W.
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I paid the $79 one time visit, asked to speak with a doctor. It took over 2 hours around 3 hours. Nobody never called my phone, someone kept texting after i called the 1800 line 3 times and was saying she called my phone when i hadn't been on my phone at all and was actually holding my phone in my hand the whole day waiting on the call. They called in 1 antibiotic I've never heard of don't even know if it's strong enough or the right antibiotic to take because i never spoke with anyone. Really upset me that you would lie and say you kept calling my phone and it was going to voicemail when nobody call my phone …. I don't even know if the antibiotics are working horrible first time experience i would be better off going to primed

Date of experience: March 7, 2026
Kansas
1 review
0 helpful votes
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Don't use this "company"
February 25, 2026

Never got a response from anyone. Waited hours and ended up going somewhere else and now they haven't responded about a refund

Date of experience: February 24, 2026
Rhode Island
1 review
1 helpful vote
Follow J g.
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Terrible! Stay away!
November 4, 2025

They took my money and provided no services said something about the doc being from a different state but wouldn't refund my money they stole $60 and I never was able to get the scripts they provided no services other than to take my money and customer service was rude to the max turning them in for fraud and fake advertising might get a lawyer.

Date of experience: October 10, 2025
Tennessee
1 review
0 helpful votes
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Always reliable!
June 5, 2025
Updated review

I love this site and the response is quick. Thanks for always answering and sending in medication!

Date of experience: June 3, 2025

Love their promptness and services
April 5, 2025
Previous review

Always great to use TelMD! The services they provide are helpful and quick. I go to these services before my doctor.

Date of experience: April 5, 2025
Ohio
1 review
0 helpful votes
Follow Christine P.
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While my card was charged immediately, no one reached out to help me until well over 12 hours. The website clearly stated it would be two hours. When someone finally did reach out, the prescriptions were never available at my pharmacy. Because they "say" the prescription was sent, they will not issue a refund.

Date of experience: February 4, 2025
Florida
1 review
4 helpful votes
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Mom Life = Chaos, TelMDFirst = Sanity
February 17, 2025

OMG, as a mom of two, doctor's appointments are basically impossible. TelMDFirst was a lifesaver! Booked a virtual visit during naptime, and the doc was amazing – super patient and actually listened. No more waiting rooms with germy kids! Seriously, game-changer.

Date of experience: October 30, 2024
New York
1 review
5 helpful votes
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Skeptic Turned Believer
February 17, 2025

I was so skeptical about telemedicine. Like, really? But TelMDFirst is amazing! Had a nasty cough and got a virtual appointment within an hour. Doc was great, figured out what was wrong, and sent my prescription right over. So fast and easy. Totally impressed!

Date of experience: January 15, 2025
Florida
1 review
4 helpful votes
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Affordable and Good? Yes, Please!
February 17, 2025

Healthcare costs are insane. TelMDFirst is surprisingly affordable, and the quality is great! Needed a quick refill, and it was so easy. Huge relief knowing I can get good care without going broke.

Date of experience: February 17, 2025
Rhode Island
1 review
3 helpful votes
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Way Better Than I Expected
February 16, 2025

Wasn't sure about telemedicine, but TelMDFirst was awesome. It wasn't just easy, the doc actually cared. Took the time to listen and explained everything really well. Felt way more heard than at some regular doctor's offices, tbh.

Date of experience: November 20, 2024
Texas
1 review
4 helpful votes
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Finally, Healthcare on My Time
February 13, 2025

My work schedule is crazy, so fitting in a doctor's appointment is a joke. TelMDFirst is perfect for me. I can book whenever, even late at night. The docs are great, and I never feel rushed. So convenient!

Date of experience: October 19, 2024
Texas
1 review
4 helpful votes
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SCAM SERVICE
January 14, 2025

They lied to me for 2 days, never called me back. I completed all the forms, took pictures of the medication bottles, and they kept telling me the doctor was reviewing and they would send it as a priority which they never did. Do NOT TRUST THESE PEOPLE WITH YOUR INFORMATION OR MONEY. I HAVE REPORTED THEM TO THE BBB. Thanks to them my dad will not get his meds refilled

Date of experience: January 14, 2025
Indiana
2 reviews
5 helpful votes
Follow Colton L.
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False advertising
September 24, 2024

Enrolled in the monthly plan as described on the web page that you can pay $29 and some change for monthly care over the phone which includes unlimited visits. My first visit was great. My second visit was rushed and left me confused and I was told to make another for other issues. I go to set up a new appointment the next day and it did not allow me. When I called to ask why the woman told me that there are a limited two visits per month. This was not what the website promoted. Both images are from the same page talking about the same advertised pla

Date of experience: September 24, 2024
Washington
1 review
5 helpful votes
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This company promises more than it can deliver. I am a retired MD and came down with COVID. I needed Paxlovid and wanted to start ASAP. I bought an annual family membership based on their promises. After filling out the online form to schedule a telehealth consult, they said I would be contacted within 2 hours. Almost 19 hours later, and multiple chat posts, as well as phone messages left, I asked for a refund. They did provide that, at least. But I lost an entire day of treatment and had to find another provider to call in my prescription.
Save yourself time and frustration, look elsewhere for medical care.

Date of experience: August 6, 2024
New York
1 review
2 helpful votes
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Professional
April 6, 2024

They are good listeners, very professional and they care and are affordable! The wait time is 10 minutes or less and that is a plus!

Date of experience: April 6, 2024
Oregon
1 review
5 helpful votes
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Best service and convenient
March 23, 2024
Updated review

I use this option when I am ill and just can't get to the public doctor. They care and they always have my prescriptions faxed to my pharmacy quick so that I can heal. No fuss no hassles. I will continue to use them in the future.

Date of experience: March 21, 2024

On the road to healing.
December 7, 2023
Previous review

The doctors are fast and always there. I don't have to leave my bed to get better. I recommend this to all of my friends.

Date of experience: December 7, 2023
Oregon
1 review
2 helpful votes
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I do not have a Dr as I haven't needed one in years. Suddenly I had UTI symptoms and needed a Dr! (IYKYK) Walked in to Urgent Care. " sorry, you need an appointment and earliest is 36 hours out. " I hit the internet and found TelMDFirst. Filled out info online, they texted back 2-3 times with questions and within 2 hours they called in prescription. Pharmacy unexpectedly closed early on this day. Called TelMedFirst and they had my prescription at a new pharmacy within an hour. So helpful! HIGHLY recommend!

Date of experience: February 25, 2024
California
2 reviews
0 helpful votes
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Saved my Rash
February 21, 2024

My doctor ignored me when I asked to renew my prescription and wanted me to make an appointment with a dermatologist three months later. I called Telmed and a prescription the same day!

Date of experience: February 19, 2024
Illinois
1 review
4 helpful votes
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Outstanding Patient Care
February 18, 2024

Patient intake is handled by a well trained competent caring technician. I have now used this service twice and was treated with overall superior professionalism in a timely manner. I highly recommend TelmdFirst.com

Date of experience: February 18, 2024
Illinois
1 review
5 helpful votes
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Can't say enough about the service received. Start to finish was less than 30 min including the pharmacy being contacted with my script for strep throat. Questions asked were thoughtful and thorough. Def will use again! Btw my wife is a Pharmacist and she was impressed.

Date of experience: February 17, 2024
Texas
1 review
2 helpful votes
Follow Faith D.
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I use this service often because they are extremely fast, highly professional and 'spot-on'in addressing and successfully treating my medical concerns. I have Insurance and can easily go to any doctor, but when I am sick, it's hard for me to drive, therefore the convenience of Telemedicine makes more sense.

Date of experience: February 13, 2024
Anthony B. TelMDFirst Rep
over a year old

We appreciate you Faith!