TelMDFirstReviews 134

TelMedFirst has been outstanding in providing my medication without hasse while maintaining the highest level of professionalism! I recognize their service to anyone who seeks a smooth process in obtaining their medications!

Excellent health care experience! Amazing health care professionals had my visit and medication with in1hr
Thank you so much!

5 hours, 20 phone calls, them telling me I'm at the front of the line. Scam! Don't waste your time or money. Plus their phone lines barely work so you have to keep calling.

I am now on day three of waiting to hear from a doctor, get a prescription, anything. On day one they called and took my information. Said a doctor would send my prescription within an hour. 24 hours later I had to call them. They said they were short on providers and would expedite my case. At 2:21 AM of all times they texted and asked for more information which was the same questions I was asked on day one. Tried using the online chat and just got one automated response. I called again today, day three, and asked for a refund so I can just go to the doctor. She said she was looking at my case. I waited in silence for four minutes then finally said HELLO? She immediately said yes ma'am I just processed your refund of $79.99. It will be 5-7 days before you see the credit. Seems suspicious and I'll be contacting my credit card company. Also, everyone I spoke with speaks broken English. Disgusting to take advantage of people, especially when they're sick!

Started registration where they took my money but it wouldn't go to the 2nd page to complete my profile. Tried using chat, calling, & contacting customer service through the form… can't get anyone to get back to me. All this money for no help & no response.

I paid for a doctor to call me. A non-doctor called me. It took hours. No Dr note for next day given

This must be theeeee most u professional online doctors app i have ever seen in my life. I called at 2:45 pm its now 8 pm and nothing i got one message telling me they were "busy" this weekend. Payment was taken nothing delivered. I will be at my bank Tues morning to dispute this transaction and turning them in to whoever i need to. I could have went to the ER or urgent care for this matter!

I placed my order and paid immediately for a call back from a doctor they promised me it would be in less than 1 hour after waiting 3 hours I called again was given an excuse that it would be just a few more minutes wait another 2 hours still no call call back again was given another excuse to please wait after 6 hours I tried to call again and apparently my number was blocked in a system that would just go to voicemail I called from a different phone number which they then answered immediately and explained what happened and they said well Sometimes things get off and that was your answer.

I don't think I would ever use this pharmacy again. It takes them too long to fill a prescription and they advertise that prescriptions get filled in minutes! This is false advertisement, especially if you need your meds right away. I needed antibiotics for strep throat. If I would have gone to urgent care I would have gotten the prescription right away. So, not only was the cost more than a visit to the urgent care covered by my insurance company, but I would have been treated promptly had a gone to urgent care. I called several times to get an update when they would fill my prescription and they said they were swamped and could not give me a time-frame. My pharmacy closed by the time I got my prescription, so they had to send it to another pharmacy, which added another 3 hours wait. If TelMDFirst is so swamped, which I understand, then they shouldn't advertise falsely by saying they fill prescriptions in minutes.

First I spoke to a person who had very little knowledge if the English Language. I was told she would take down my information. I understood very little if what she had to say. They say you will speak to a doctor in a few minutes. After more than 3 hours wait, no Doctor only a Email telling you your prescriptions were sent to your pharmacy. I called them 4 times and on the 4th time they never answered the ohone. 80 bucks for this. I have no idea who the doctor was or if even there was a doctor. So be careful.how you waste your money. I know I will never be doing this again. For all I know the person was in China. So my stupidity.

I received my service with security and speed. I did receive my refill order same day service and privacy

Submitted my request at 11:04 pm MST. I received a message stating I would be contacted within 2 hours. I stayed up until 4:30 waiting. I tried to call text and email with no response. At 6:30 AM I got a text asking me to verify my Info since the patient was a minor. Text exchanges took over an hour for each response. At 9:53 AM they asked me which prescription I would like with a list of options. At 11 I asked if my prescription had been sent with no response. At 12:53 I finally was able to get someone on the phone and they said they would escalate my claim. It's now 3:49 and still have not heard from anyone and my prescription has not been sent yet. I have called 7 times to have them refund my money and after ringing for so long it just hangs up. Don't waste your time. I could have taken my child to the ER and been in and out faster than this and got more of a response for cheaper.

I was contacted via text within minutes. The Doctor was thorough in asking appropriate questions regarding my medical history and condition. I recently moved and was out of my prescription and had not yet established a new primary care physician. A real life saver. Thanks

Very easy very simple will definitely use again. Put prescription in and they sent to the pharmacy of your choice. Ya!

I have two regular scripts. Thought I'd do the family plan as it allows 10 visits per year. Kiddos get flu, simple call in for a script. Great deal. Not so. I always had 3 month supply on my scripts as it's a heck of a savings over monthly. I asked. They WILL NOT FILL 3 months. The pharmacy can't reach out to them to get next script ready. I have to request the refill. No biggie. When I do call in to ask for refill they tell me I have to do a doctors consult EVERY MONTH. My "family plan" only allows 10 consults. So I don't even get a full year out of it for just my scripts. VERY MISLEADING.

I have a cracked tooth and don't have an appointment for about a month to have it repaired. I knew, from past experience, I have the start of an infection. Found TelMD First when Googling for help. This service was so quick and accommodating. A prescription for my tooth was sent to my pharmacy to pick up. All taken care of in less than 2 hours. I will definitely use this service again when needed.

Do not use. They take your money and do not help. Stay away! Much better options out there. Do not use.