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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Great experience would do it again. Thanks support pets
I made a mistake on my end and Support Pets went back without hesitation and helped me fix it.
It was quick and really helpful. Defined would recommend to friends and family to use the website
We're delighted to hear that you had a quick and helpful experience! We are looking forward to a longer partnership with you.
It was so fast to do with no problem applying to get approved. More than happy Kaimana and I were accepted
Thank you for your positive feedback on our website. It is our pleasure to be of assistance.
The was a very good service and j in feel so better that my dog got approved for this.This just makes me reassured that my dog makes me feel good.
Thank you for sharing your great experience with our services, it is our pleasure to be of assistance. We hope our partnership can last for years!
Support pets is great! My dog Snoopy & I are so close. Support pets understands that our dogs are members of our family! Snoopy travels everywhere w me!
Thank you for your kind words! We are looking forward to a longer partnership with you.
Easy, caring, and quick. We needed an ESA letter in one week. Were able to get it and keep our kitty with us when we moved!
We're glad of your great experience with our services, thank you for making us part of your ESA journey.
Excellently and necessary! We are so happy with the process and excite to trip with my dog everywhere
We are happy to know that you have excellent experience with our services. Thank you for trusting our company with your ESA needs.
Haven't had a chance to use it yet with at home holidays and both my wife and I getting COVID But I was sure I was suppose to get two ID cards but only got one. Also if Sophie happens to lose the collar id will i be able to get another one?
Thank you for your feedback. We are glad that you chose our company for your ESA needs.
It has been helpful! I was able to get my paperwork so that I could take my dog anywhere, and he was able to comfort me in my downtimes
We're glad that you are satisfied with our services, thank you for making us part of your ESA journey.
I highly recommend Support Pets, it was an amazing experience.
We're glad that you have great experience with our services, thank you for making us part of your ESA journey.
Didn't realize I had to pay for service for it, not what I expected
Thank you for providing positive feedback on our website, please do not hesitate to contact our Customer Support team for any assistance that you may need.
It is great to have my fur baby certified as an ESA and will make taking her more places much easier. Thank you so much!
We're glad to know that you have great experience with our services, thank you for trusting our company with your ESA needs.
Very easy to get my Dog certified. They walked me through everything to ensure that she will be able to become certified
Thank you for trusting our company with your ESA needs, it is our pleasure to be of assistance.
This is a great company to help with your needs for an ESA pet, However I wish there was a no renewal needed. My ESA is not going to change in a years time. Other than that there were very accommodating.
Thank you for your continued business with us, we are looking forward to a longer partnership with you.
I had a really good experience, the whole thing took a few days, and they asked the right questions.
Thank you for your feedback! We greatly appreciate your positive comments about our response time. Our team is dedicated to providing prompt and efficient assistance to our customers.
I messaged support pets several times but each time I got follow up
We're glad that you are satisfied with our services, and we hope our partnership can last for years.
They answered all my questions and were highly professional
We're glad to hear that you found our service efficient, quick, and professional. Your feedback is important to us as we strive to provide the best experience for our customers. We hope our partnership can last for years!
I had to make some changes to my forms and I was promptly responded to. The changes were made within 24 hours. I am very satisfied with their service!
We greatly appreciate your kind words and are pleased to hear that you found our service prompt and professional. Thank you for trusting our company with your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback on our website, it is greatly appreciated.