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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I needed ESA paperwork for my new home that I moved into. I took a questionnaire and sent that back and waited for the doctor to get back to me and with in 24 I had my documents.
Just waiting for my paperwork to come in and I ordered almost a month ago now, they had me resubmit my questionnaire
I was concerned that the ESA statement would be declined by my landlord but it was accepted. I received the letters very quickly.
Easy process. Not stressful. Clear to understand and fast
Simple and fast, requested and got approval fast and received vest in a week.
I received all my documents in a timely manner. If I had questions they were always there to assist. Thanks for all the support. Have an amazing day.
The process was really easy and it took less than 24hrs. Customer support is amazing and got back to me immediately.
Your convenience matters to us, and we hope you find our services beneficial too.
Easy secure and fast I don't have time to write a story.
We're glad to know that you are enjoying our services, thank you for trusting Support Pets for your ESA needs.
Thank you for your kind words! It is our pleasure to be of assistance to you and your ESA.
Fast never a issue solution always solved love the service fast answer
Nothing can be compared to the comfort our ESA can provide, thank you for making our company part of your ESA journey.
I love it, everything was super easy! This is something amazing for me! I was needing it a lot! Thank you!
I was a great experience everything went smoothly.
An easy application process is what we want to achieve for our valued customers, thank you for making us part of your ESA journey.
The service was quick and thorough with fast turnaround of paperwork.
Our team works diligently to provide quick ESA letter services. Thank you for providing pa positive on our website.
Easy to register your pet info.
Documents arrived in a week even though it was Thanksgiving holiday week.
Thank you for providing positive feedback on our website, and for making us part or your ESA journey.
Easy, but hard to know what contact to add if someone is looking for specific contact details for validation by default.
Great price, I got my documents very first!
They've responded to any questions and concerns in a timely manner
Thank you for providing feedback on our website, we hope you find it beneficial too.
I received my ESA documents very fast and was able to take my pet with me everywhere.
The process was simple, and I appreciate being able to keep my family member with me when needed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad to hear that you have great experience with our services, and we hope our partnership can last for years!