MyLostPetAlertReviews 151

Thank you for helping, it means everything!
Our family can finally rest at night with our Bean right by our side.

I placed an order for their most expensive package before they opened on 5.22.23, and while faxes were sent out and I believe that Facebook ads are being run, we have gotten no confirmation that a voice message has been created and sent out to people in my area, which is the thing that I was most concerned about getting done. Because, people need my phone number if they happen to see a cat in their back or front yard. She'll likely be gone if they have to go down the block to find my sign. What's worse is that their "customer service" is non-existent. We have tried to contact this company every way imaginable. I called them numerous time yesterday and today and every extension says that there are no agents available, the same message when you try to chat with them on their website. How can NO ONE be available at a company where they offer time sensitive services? Frankly, I listed my pet on other sites that have then offered to provide the same services to me and had I not spent hundreds of dollars with my lost pet alert, I'd have it to have to spend with these other people who might at least follow through and provide the service in a timely manner. In addition to that, we have emailed them, we sent a message through their chat feature (and there's never anybody available in their chat at least not for the last two days), tried contacting them via Facebook messenger except it appears that they are not accepting messages through messenger because all messages failed to send. It is absolutely absurd to operate like this when you tell people "We typically can process phone alerts within 1 hour, but please allow up to 3 hours in instances of high demand." (MyLostPetAlert.com FAQ page) and in my case, at the very least, this is just untrue. It's false advertising, because that's not what they've done and I'm aware that they're located in the West Coast, but we're still going on 48 hours later and I've received no phone calls service, and no response to any of my attempts to contact them. If I hadn't called to confirm with all of the local vets in my area that they received a fax from these people, I would think that this was a complete scam. How can you have no one available to talk to for the last two days? No message as to why no one's available, not even one person where I have to wait an hour or two to talk to them. Because, I would do that. And frankly this is horrible to do to people who are panicked and suffering trying to do everything they can to find their lost pets. My Lost Pet Alert is failing me when I paid them hundreds to provide a service in the time they determine.

Because they were able to fax ($49.00) the flyer to all the animal hospitals and shelters any one who would call any of the facilities would be informed the is lost and contact info provided.

Professionally trained workers helped me in my search MyLostPetAlert my dog disappeared during a walk. And now my current affairs do not allow me to devote much time to searches. And precisely according to a specially constructed order MyLostPetAlert they carry out a quick and timely notification, which contributes to the proper finding missing animals And again, peace and comfort in our home. Thank you for creating an atmosphere of joy after our pet's homecoming

It was really easy to go through with the app as well as the poster that was auto-generated for you. 5/5 definitely recommend!

I called all of the clinics that were allegedly faxed and not one received any fax from this business. I'm reporting to BBB and my credit card company for false charges.

You helped me to find my Fluffy kitty. I lost it in the park when walking. I haven't noticed when she disappeared. And I couldn't find it anywhere. Thanks for taking good care of my pet.

If I could give zero stars I would. We tried to contact by calling and sending emails to ask for a refund because none of the services they advertised were done. Not one of the shelters and vet clinics we called to ask if they had been alerted had been altered. The only alerts they had been given were the ones from HomeAgain when I alerted them my dog was missing. We had better luck with Pawboost and Nextdoor. No representatives ever answer the phone they always say there are no agents available. This was a huge let down and we want our money back.

MyLostPetAlert are awesome people and I recommend if you have a lost pet to put an alert up with them.