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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,532
quality
1,493
This company responds to reviews on average within 0 days

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57,337 reviews

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Texas
1 review
0 helpful votes
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Amazing!
December 1, 2023

Best service ever! I truly had an easy and enjoyable experience! Thank you so much!

Date of experience: December 1, 2023
Oklahoma
1 review
0 helpful votes
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T
December 8, 2023

This was a good idea for the kids and the girls and the kids and the boys to have fun with it I guess they will have a great day at the park today I hope they enjoy the kids love them so far and they are

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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Fast and easy
December 1, 2023

Great service fast and easy to apply, very happy with service

Date of experience: December 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

A fast, and easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.

Pennsylvania
1 review
0 helpful votes
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Date of experience: December 1, 2023
Kansas
2 reviews
0 helpful votes
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It is good the training hasn't got started yet. Because I trying to find a home for use. They going to be direct and on time..

Date of experience: December 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We're glad that you are satisfied with our services, thank you for trusting our company with your ESA needs.

California
1 review
0 helpful votes
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Got the documents real fast
December 1, 2023

It got the job done, and I got the documents really swiftly. Nice.

Date of experience: December 1, 2023
Washington
1 review
0 helpful votes
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Excellend
December 1, 2023

Very fast in timely manner i would recommend to others use this

Date of experience: December 1, 2023
Ohio
1 review
0 helpful votes
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ESA
December 8, 2023

Not many places accept ESA for pets to enter their stores in MI. I also have to pay $150 one way for my dog on a plane and a shuttle from the airport weren't going to allow her on but changed their mind for a small fee.

Date of experience: December 1, 2023
Minnesota
1 review
0 helpful votes
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Smooth
December 1, 2023

It was very easy and smooth. I got everything I needed super quick which was great with my busy schedule

Date of experience: December 1, 2023
South Dakota
1 review
0 helpful votes
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Papers to keep my pets
December 1, 2023

Super easy, super fast, documents are very easy to read, I haven't turned them in yet and hoping they will be excepted

Date of experience: December 1, 2023
Colorado
1 review
0 helpful votes
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Exceptional response
December 1, 2023

The team here is amazing! I don't remember the last time I had such a quick and sufficient service! I had a little situation, and they had no issue helping me!

Date of experience: December 1, 2023
North Carolina
1 review
0 helpful votes
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Satisfied
December 1, 2023

Help me registered my pets as support animals. The service is great on helping out.

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Quick and Easy
December 1, 2023

It was quick and easy to get everything approved and sent over to me.

Date of experience: December 1, 2023
Illinois
1 review
0 helpful votes
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Easy but incomplete
December 8, 2023

I received my documents but the process to get my dog vest was not clear and I still don't have it.

Date of experience: December 1, 2023
Colorado
1 review
0 helpful votes
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Very Quick
December 1, 2023

It's was a quick an easy process to get my girls certified

Date of experience: December 1, 2023
Washington
1 review
0 helpful votes
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Would recommend!
December 1, 2023

Thankful that my pets are now certified! By doing this, it has allowed us to find a home together where we would not be separated. Thank you, Support Pets!

Date of experience: December 1, 2023
North Carolina
1 review
0 helpful votes
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Great!
December 1, 2023

Best experience ever! I have never had something process so fast and got the best results.

Date of experience: December 1, 2023
Pennsylvania
1 review
0 helpful votes
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Extremely supportive!
December 1, 2023

My experience with Support Pets has been great! The support team has been responsive and I received my documentation, certificate, and Genius Tag in a timely manner.

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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Great experience
December 1, 2023

Easy and fast! I will recommend this site to all my pet owner friends

Date of experience: December 1, 2023
Michigan
1 review
0 helpful votes
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Quick and Easy
December 1, 2023

Wanted to get my dog registered as a support animal to ensure I could be able to travel with her and it was easy and fast to complete everything.

Date of experience: December 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

A fast, and easy application process is what we want to achieve for our valued customers, thank you for trusting our company with your ESA needs.