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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Best service ever! I truly had an easy and enjoyable experience! Thank you so much!
This was a good idea for the kids and the girls and the kids and the boys to have fun with it I guess they will have a great day at the park today I hope they enjoy the kids love them so far and they are
Great service fast and easy to apply, very happy with service
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It is good the training hasn't got started yet. Because I trying to find a home for use. They going to be direct and on time..
We're glad that you are satisfied with our services, thank you for trusting our company with your ESA needs.
It got the job done, and I got the documents really swiftly. Nice.
Not many places accept ESA for pets to enter their stores in MI. I also have to pay $150 one way for my dog on a plane and a shuttle from the airport weren't going to allow her on but changed their mind for a small fee.
It was very easy and smooth. I got everything I needed super quick which was great with my busy schedule
Super easy, super fast, documents are very easy to read, I haven't turned them in yet and hoping they will be excepted
The team here is amazing! I don't remember the last time I had such a quick and sufficient service! I had a little situation, and they had no issue helping me!
It was quick and easy to get everything approved and sent over to me.
I received my documents but the process to get my dog vest was not clear and I still don't have it.
It's was a quick an easy process to get my girls certified
Thankful that my pets are now certified! By doing this, it has allowed us to find a home together where we would not be separated. Thank you, Support Pets!
My experience with Support Pets has been great! The support team has been responsive and I received my documentation, certificate, and Genius Tag in a timely manner.
Easy and fast! I will recommend this site to all my pet owner friends
Wanted to get my dog registered as a support animal to ensure I could be able to travel with her and it was easy and fast to complete everything.
A fast, and easy application process is what we want to achieve for our valued customers, thank you for trusting our company with your ESA needs.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


A fast, and easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.