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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Took 3 times submitting my survey before they finally got it
The process was smooth and very quick. I got the documents I needed right when they said I would receive them and sent follow ups to ensure i received them as well. Made me feel very comfortable throoughout the entire process.
Pleased with how fast I got the paperwork
Also the website is very simple
It's already hard having anxiety, support pets made it super easy to submit my info and get what I needed so my pet could live with me without ease.
There was a delay in receiving my certification of an extra week. I was also charged for the accessories package when I hadn't consented to it and had to get in touch customer service for refund. It's a nice service, but my experience wasn't seamless.
Thank you for providing feedback on our website, it is greatly appreciated.
I was very appreciative that I was able to get approved to have my emotional support animal because she really does help me a lot
Awesome! Got back in timely manner and helped me to get all documents to landlord for approval.
The process was super simple, the price is great, and now I can finally have an officially emotional support animal. Thank you!
A fast, easy, and hassle-free application process is what we aim to achieve for our valued customers. Thank you for trusting our company with your ESA needs.
I put a purchase through originally but asked for a refund and received the documents. It makes more sense since I do not have a doggy yet. Or pup. I have put out 'feelers' for a golden retriever (they smile) but things are progressing slowly.
I love being able to feel the comfort of my animal with me at all time.
I have been wanting to register my two furballs as animal emotional support pups for quite sometime, but never knew how to do it. When scrolling on INSTAGRAM, I saw support pets advertisment and viola, thier licenses were in my hands within the week. Thank you so much!
We are delighted with your excellent experience with our services, thank you for trusting our company with your ESA needs.
Being granted ESA documentation relives so much anxiety. The team was amazing and efficient.
Best service ever! I truly had an easy and enjoyable experience! Thank you so much!
This was a good idea for the kids and the girls and the kids and the boys to have fun with it I guess they will have a great day at the park today I hope they enjoy the kids love them so far and they are
Great service fast and easy to apply, very happy with service
A fast, and easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
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It is good the training hasn't got started yet. Because I trying to find a home for use. They going to be direct and on time..
We're glad that you are satisfied with our services, thank you for trusting our company with your ESA needs.
It got the job done, and I got the documents really swiftly. Nice.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad that you are satisfied with our services, thank you for trusting our company with your ESA needs.