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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The process took 5 minutes, I got an email later the same day with my documents.
The ESA note helps a lot of that struggle us with anxiety or depression that need our animals with us when we go shopping, on trip or even just the simplest tasks.
I have received the documents but I didn't' receive the vest or tags that I paid for. So to rate you I can't until I receive everything that I paid for.
Received my documents within 24-48 hours like stated. Multiple copies and digital so easy access. Thank you!
Thank you for your feedback, we hope you find our services beneficial.
It was very easy an fluid to go about the process an got my documents needed quickly
Thank you for making Support Pets part of your ESA journey. We are looking forward to a longer partnership with you.
Your convenience matters to us, that's why we aim for a faster application process for our valued customers.
I really didn't have any expectations aside from receiving a fancy looking certificate and letter. I received both. The Genius Tag is a nice addition.
Your convenience matters to us, we're glad that you're weren't inconvenience by our application process.
I'm a little suspicious I didn't have to submit my pet's photo for the id card.
I am so happy that I made my Chihuahua my support dog. Now I don't have to leave him home or in the car. I love it.
My Experience was nothing but amazing! Responses were super speedy an in a timely manner! I got everything I needed and now my Bentley can go anywhere with me!
I received a timely response with each inquiry. Great customer service
They're very fast, easy, and helpful. They care about what you're purchases and won't let you spend your money on unnecessary things
Support Pets has been great with the services that they offer for people who are experiencing difficulty.
I just carry the documents with me so that I have access to them
My experience was very helpful and easy. I got my letters in when it said I would get them
Thank you for providing positive feedback on our website, and thank you for trusting our company with your ESA needs.
I needed to get my dog the ESA certificate to give him the title he deserves, my emotional and mental support and I'm satisfied with everything
I have severe anxiety, the quick approval helped. I did find the additional products available to be quite a bit above average prices elsewhere
I love this because my cat is an esa and I will recommend it to anyone
Fair …………….
Slow process honestly but I did recommend to others
We appreciate your positive feedback on our website, we hope you find our services beneficial.
Quick and efficient response, the application process is easy and friendly using!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad to hear that you found our service quick and convenient. We're glad that you are satisfied with our services, thank you for trusting Support Pets for your ESA needs.