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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I was seriously worried I wouldn't be able to take my fur babies with me and I heard about this website and got them registered immediately. I got my Note the next day. I highly recommend support pets.
We re delighted for your feedback and support, and we hope our partnership can last for years!
Was super easy and made the experience less stressful!
We're glad that you weren't inconvenienced by our application process thank you for trusting our company for your ESA needs.
It took almost three weeks before I finally got my letter.
The service was Good, quickly and puntual. Thank you for your help, and I like your mails about your important books information and about renovation.
Customer service was very efficient and helpful. They made it very easy for me to get my documents
We're glad to hear that everything went smoothly and quickly for you. Your feedback is important to us, we're glad that we can be of assist.
The whole process was so easy and made it so I can take my dog with me whenever I need to and have her close wherever we go.
We're glad to hear that you had an awesome experience with us. Thank you for making us part of your ESA needs!
Super easy process, and fantastic program. Felt as though everything was laid out perfectly and I got a response quickly.
Thank you for your kind words, we're glad that you chose our company for your ESA needs.
It was alright this time, much better experience when I first used it.
We're glad to know you are enjoying our services. Your rating is important to us, a 5-star rating will be greatly appreciated.
The process took 5 minutes, I got an email later the same day with my documents.
We're glad to hear that you found our service quick and convenient. We're glad that you are satisfied with our services, thank you for trusting Support Pets for your ESA needs.
The ESA note helps a lot of that struggle us with anxiety or depression that need our animals with us when we go shopping, on trip or even just the simplest tasks.
I have received the documents but I didn't' receive the vest or tags that I paid for. So to rate you I can't until I receive everything that I paid for.
Received my documents within 24-48 hours like stated. Multiple copies and digital so easy access. Thank you!
Thank you for your feedback, we hope you find our services beneficial.
It was very easy an fluid to go about the process an got my documents needed quickly
Thank you for making Support Pets part of your ESA journey. We are looking forward to a longer partnership with you.
Your convenience matters to us, that's why we aim for a faster application process for our valued customers.
I really didn't have any expectations aside from receiving a fancy looking certificate and letter. I received both. The Genius Tag is a nice addition.
Your convenience matters to us, we're glad that you're weren't inconvenience by our application process.
I'm a little suspicious I didn't have to submit my pet's photo for the id card.
I am so happy that I made my Chihuahua my support dog. Now I don't have to leave him home or in the car. I love it.
My Experience was nothing but amazing! Responses were super speedy an in a timely manner! I got everything I needed and now my Bentley can go anywhere with me!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Your time is valuable to us, we're glad that you are satisfied with our services, thank you for making us part of your ESA journey!